Inspection Reports for
The Trousdale

The facility was found to be in compliance with no deficiencies cited. Medications, chemicals, and sharps were secured, food supplies were adequate, and fire drill records were sufficient. Hot water temperatures were within acceptable ranges and resident and staff files were reviewed.

The complaint involved two allegations: staff mismanaging resident's medication and failure to ensure timely medication refills. Both allegations were found unsubstantiated after investigation.

The investigation found the allegation of medication mismanagement unsubstantiated as staff followed procedures and stayed with the resident during medication administration. The allegation regarding untimely medication refills was also unsubstantiated because the resident's responsible party manages the medications and courtesy calls were made as required.

The complaint investigation was substantiated. Allegations included failure to ensure medication administration and neglect leading to resident injury from a fall. The facility was found responsible for both issues.

The investigation substantiated that facility staff did not assist residents with their medications as required and failed to ensure a non-skid shower mat was placed on the floor to prevent falls, despite requests from the resident's responsible party. These failures posed immediate health and safety risks to residents.

No deficiencies were cited during the inspection. The facility was found to have proper safety measures, adequate food supplies, and secure medication storage.

The visit was triggered by a complaint regarding an incident where resident #1 was reportedly hit by resident #2, resulting in a head injury. The incident was unwitnessed by staff. The facility reported the incident to the Community Care Licensing, Ombudsman, and Local Law Enforcement. No deficiencies were cited and the complaint was not substantiated.

The facility reported that resident #1 was allegedly hit by resident #2, causing a head injury. Both residents were observed and reported to be doing well, with no deficiencies cited during the visit.

The complaint alleged staff mismanaged resident medication, including medication found in the resident's room and improper vaccine administration. The allegations were substantiated based on interviews, record reviews, and observations.

The investigation substantiated that medication was found in a resident's room despite policies requiring central storage, and that the resident received two vaccine doses on the same day without proper consent or supervision.

The facility was generally clean and well-maintained with adequate temperatures in resident apartments. However, one staff file lacked initial training records required for medication self-administration assistance, resulting in a cited deficiency.

The complaint investigation addressed multiple allegations including failure to follow care plan regarding alcohol, neglect causing infection, unauthorized apartment transfer, and failure to safeguard resident property. The alcohol-related allegation was substantiated; the infection and transfer allegations were unsubstantiated; the property allegation was unfounded.

The investigation substantiated that the facility failed to follow a resident's physician's order prohibiting alcohol, serving the resident alcohol despite the order. Other allegations regarding neglect causing infection, unauthorized apartment transfer, and failure to safeguard resident property were unsubstantiated or unfounded.

The inspection found that the facility had unlocked chemicals, toxins, and sharps accessible to residents in the memory care unit, expired food items in the kitchen, and a malfunctioning wanderguard device for a resident. Other safety equipment such as smoke detectors and fire extinguishers were in place and functioning.

The visit was triggered by a Report of Suspected Abuse dated 5/22/2023 involving client #1 and a private companion. The private companion was removed from the facility on 5/23/2023 and later allowed to resume companionship on 5/31/2023. The complaint is related to lack of criminal record clearance and acknowledgement forms for the private companion.

The private companion to client #1 was removed and later allowed to resume companionship. The private companion did not have criminal record clearance associated with the facility and did not sign required acknowledgements. A deficiency was cited for failure to ensure criminal record clearance for persons with client contact.

No deficiencies of the California Code of Regulations, Title 22 were cited. The facility was found to have adequate infection control practices, proper storage of medications and toxins, and sufficient emergency preparedness.