The Waterford at Westover Hills
Assisted Living & Memory Care · San Antonio, TX
The Waterford at Westover Hills
Assisted Living & Memory Care · San Antonio, TX
Overview of The Waterford at Westover Hills
Residing in the enticing town of San Antonio, TX, The Waterford at Westover Hills is an idyllic senior living community that provides assisted living and memory care services. Spacious and comfortable accommodations with varying floor plans including studio, one-bedroom, and two-bedroom are available for its residents. The community ensures round-the-clock care and support to provide the highest quality of service that every senior deserves. Those with cognitive conditions like Alzheimer’s disease and dementia undergo a specialized program called Magnolia Trails providing a safe and home-like environment for them.
Having a highly equipped and dedicated team, the community offers top-of-the-line amenities and services including 3 delectable and healthy meals daily, housekeeping and linen services, regular personal care assessments, and transportation to nearby locations. Participate in a full calendar of social activities and community events to boost social engagement and life enrichment. With The Waterford at Westover Hills, seniors can enjoy a retirement worth remembering.
132-bed community Rank #112 / 980Bed count — State benchmarkedThis home is ranked 112th out of 980 homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation Rank #432 / 586Years in operation — State benchmarkedThis home is ranked 432nd out of 586 homes we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 4 / 100 Rank #1317 / 1345Walk Score — State benchmarkedThis home is ranked 1317th out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType B
ExpirationMay 20, 2028
CountyBexar
License Number307337
Year Opened1/13/2017
The Waterford at Westover Hills is legally operated by Pal Round Rock Trs, LLC, and administered by Vivian Wideman.
Management CompanySSLPAL JV MANAGEMENT, LLC
OwnerPal Westover Hills Trs, LLC
Ownership TypeLimited Liability Company (LLC)
Alzheimer's Units
62 units
Total beds
132 units
Staffing
Key information about the people who lead and staff this community.
Administrator Emailvwideman@aventinehc.com
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2026 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
8 citations
1 inspection
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. Texas state average
Overall vs. TX average
3 Worse
Metrics worse than Texas average:
• Total citations (33% above)
• Health citations (100% above)
• Inspections with citations (100% above) 1 Better Metrics better than Texas average:
• Life safety citations (33% below)
• Total citations (33% above)
• Health citations (100% above)
• Inspections with citations (100% above) 1 Better Metrics better than Texas average:
• Life safety citations (33% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 6 | This facility has 33% more total citations than a typical Texas assisted living residence (8 vs. TX avg 6).↑ 33% worse |
|
Health citations
Citations related to resident care, clinical practices, and day-to-day operations.
| 4 | 2 | This facility has 100% more health citations than a typical Texas assisted living residence (4 vs. TX avg 2).↑ 100% worse |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 4 | 6 | This facility has 33% fewer life safety citations than a typical Texas assisted living residence (4 vs. TX avg 6).↓ 33% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near The Waterford at Westover Hills
4315 Rogers Rd, San Antonio, TX 78251
Calculate Travel Distance to The Waterford at Westover Hills
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Compare Assisted Living around Bexar County
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
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Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Waterford at Westover Hills | AL MC | San Antonio (Far West Side) | 132
Facility
132
TX AVG
78
Rank
#112 / 980 | Yes |
4
Facility
4
TX AVG
42
Rank
#1,317 / 1,345 | 9
Facility
9
TX AVG
21
Rank
#432 / 586 | - | Pal Round Rock Trs, LLC | 8
Facility
8
TX AVG
6
Rank
#564 / 839 | - | 4 | 4 | Studio / 1 Bed / 2 Bed |
| Shavano Park Senior Living | AL MC | Shavano Park (Sonterra) | 90
Facility
90
TX AVG
78
Rank
#397 / 980 | No |
16
Facility
16
TX AVG
42
Rank
#1,153 / 1,345 | 10
Facility
10
TX AVG
21
Rank
#409 / 586 | A+ | Meridian Shavano Park Al/Alz Oe LP | 4
Facility
4
TX AVG
6
Rank
#293 / 839 | - | 4 | 4 | Studio / 1 Bed / 2 Bed |
| Wholehearted Care – Blossom Care Assisted Living | AL MC | San Antonio (Northwest Side) | 16
Facility
16
TX AVG
78
Rank
#788 / 980 | No | - | 9
Facility
9
TX AVG
21
Rank
#432 / 586 | A+ | Wholehearted Care Leon Springs LLC | 12
Facility
12
TX AVG
6
Rank
#680 / 839 | - | 6 | 6 | Private / Semi-Private Rooms |
| Pembroke Angel Care, LLC | AL RESC | San Antonio (Northwest Side) | 13
Facility
13
TX AVG
78
Rank
#881 / 980 | No |
28
Facility
28
TX AVG
42
Rank
#956 / 1,345 | 9
Facility
9
TX AVG
21
Rank
#432 / 586 | - | Pembroke Angel Care LLC | 2
Facility
2
TX AVG
6
Rank
#172 / 839 | - | - | 2 | Private / Semi-Private Rooms |
| Marinas Assisted Living | AL RESC | San Antonio (Vance Jackson) | 10
Facility
10
TX AVG
78
Rank
#898 / 980 | No |
67
Facility
67
TX AVG
42
Rank
#175 / 1,345 | 14
Facility
14
TX AVG
21
Rank
#306 / 586 | A+ | Marina's Assisted Living LLC | 2
Facility
2
TX AVG
6
Rank
#172 / 839 | 2.0 | 2 | - | Private / Semi-Private Rooms |
Financial Assistance for
Assisted Living in Texas
The Waterford at Westover Hills is located in San Antonio, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about The Waterford at Westover Hills
What neighborhood is The Waterford at Westover Hills in?
The Waterford at Westover Hills is in the Far West Side neighborhood of San Antonio.
Who is the owner of The Waterford at Westover Hills?
The Waterford at Westover Hills is legally operated by Pal Round Rock Trs, LLC, and administered by Vivian Wideman.
Is The Waterford at Westover Hills in a walkable area?
The Waterford at Westover Hills has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Waterford at Westover Hills?
According to TX state health department records, The Waterford at Westover Hills's license number is 307337.
When does The Waterford at Westover Hills's license expire?
According to TX state health department records, The Waterford at Westover Hills's license expires on May 20, 2028.
How long has The Waterford at Westover Hills been in business?
The Waterford at Westover Hills has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at The Waterford at Westover Hills?
Yes, The Waterford at Westover Hills allows residents to bring their pets.
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