The Watermark at Cherry Hills
Assisted Living & Memory Care · Albuquerque, NM

The Watermark at Cherry Hills

Assisted Living & Memory Care · Albuquerque, NM

Overview of The Watermark at Cherry Hills

The Watermark at Cherry Hills provides unmatched care and commitment that reimagines retirement living. Expect elegance and a refined senior living experience that elevates the retirement experience. The vibrant independent, assisted, and memory care living home performs nothing less than exceptional service offered by its professional and compassionate staff. The Watermark community proudly provides care and commitment for senior members to thrive in Albuquerque’s luxury community.

The Watermark lifestyle satisfies each age’s wellness for a redefined senior living experience. Luxury accommodations extend to its personalized care plans, scheduled local transportation is available upon request, and a calendar of activities is given to each resident with a list of classes, outings, and other upcoming events– tai chi, yoga, creative arts, music lessons, and many more.

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 131 Rank #14 / 141Bed count — State benchmarkedThis home is ranked 14th out of 141 homes we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info An established community with some operational experience and growing routines.
9 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #111 / 186Walk Score — State benchmarkedThis home is ranked 111th out of 186 homes we track in New Mexico for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Mexico facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
42 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #68 / 106Occupancy rate — State benchmarkedThis home is ranked 68th out of 106 homes we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 106. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
77% This home usually has availability
Similar to the New Mexico average: 78.9%
Occupied beds
101 / 131
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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About this community

License Details

Facility TypeAssisted Living Facility
CountyBernalillo

Ownership & Operating Entity

The Watermark at Cherry Hills is legally operated by Shp Vi Albuquerque LLC, and administered by Brooke Kohman.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBrooke Kohman (per state records, record updated Jul 2026)

Contact Information

Fax(505) 715-4851

Contact The Watermark at Cherry Hills

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2020 · 6 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 4 deficiencies 13 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. New Mexico state average
Overall vs. NM average 0 Worse No metrics in this bucket. 2 Better Metrics better than New Mexico average:
• Total deficiencies (89% below)
• Deficiencies per inspection (92% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 435 This facility has 89% fewer total deficiencies than a typical New Mexico assisted living residence (4 vs. NM avg 35).↓ 89% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.33.98 This facility has 92% fewer deficiencies per inspection than a typical New Mexico assisted living residence (0.3 vs. NM avg 3.98).↓ 92% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNM Averagevs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1311 This facility has had 18% more total inspections than the New Mexico average (13 vs. NM avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 18% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for The Watermark at Cherry Hills

1 Bedroom
1 Bedroom
1 Bedroom

Places of interest near The Watermark at Cherry Hills

Address 7.2 miles from city center Info Estimated distance in miles from Albuquerque's city center to The Watermark at Cherry Hills's address, calculated via Google Maps.

Calculate Travel Distance to The Watermark at Cherry Hills

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Address

Compare Assisted Living around Albuquerque

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Watermark at Cherry Hills
AL
MC
Albuquerque (Jade Park)
131
Facility 131
NM AVG 68
Rank #14 / 141
Yes
42
Facility 42
NM AVG 48
Rank #111 / 186
1 Bed / 2 Bed
77.1%
Facility 77.1%
NM AVG 78.1%
Rank #68 / 106
A+Brooke KohmanShp Vi Albuquerque LLC13
2
Facility 2
NM AVG 4
Rank #29 / 82
2
Facility 2
NM AVG 5.3
Rank #14 / 82
4
Facility 4
NM AVG 30
Rank #9 / 82
0.3
Facility 0.3
NM AVG 2.7
Rank #3 / 82
MorningStar Assisted Living of Albuquerque
AL
MC
RC
Albuquerque
85
Facility 85
NM AVG 68
Rank #52 / 141
Yes
56
Facility 56
NM AVG 48
Rank #79 / 186
Studio / 1 Bed / 2 Bed
80.0%
Facility 80.0%
NM AVG 78.1%
Rank #55 / 106
A+Efren GallardoMs. Albuquerque Management Nm, LLC11
4
Facility 4
NM AVG 4
Rank #46 / 82
4
Facility 4
NM AVG 5.3
Rank #41 / 82
7
Facility 7
NM AVG 30
Rank #16 / 82
0.6
Facility 0.6
NM AVG 2.7
Rank #10 / 82
Avista Senior Living Albuquerque
AL
MC
Albuquerque (Eldorado Heights)
54
Facility 54
NM AVG 68
Rank #75 / 141
No
56
Facility 56
NM AVG 48
Rank #79 / 186
Private Suite / Companion Suite
55.6%
Facility 55.6%
NM AVG 78.1%
Rank #91 / 106
A+Olivia RomeroAvista Abq, LLC1
0
Facility 0
NM AVG 4
Rank #1 / 82
1
Facility 1
NM AVG 5.3
Rank #2 / 82
1
Facility 1
NM AVG 30
Rank #2 / 82
1.0
Facility 1.0
NM AVG 2.7
Rank #19 / 82
The Montebello Academy
AL
IL
Albuquerque (Academy Road Northeast)
48
Facility 48
NM AVG 68
Rank #79 / 141
Yes
17
Facility 17
NM AVG 48
Rank #159 / 186
Studio / 1 Bed / 2 Bed
70.8%
Facility 70.8%
NM AVG 78.1%
Rank #79 / 106
A+Amy DimasSnh Nm Tenant LLC9
1
Facility 1
NM AVG 4
Rank #13 / 82
2
Facility 2
NM AVG 5.3
Rank #14 / 82
6
Facility 6
NM AVG 30
Rank #13 / 82
0.7
Facility 0.7
NM AVG 2.7
Rank #13 / 82
BeeHive Homes of Volcano Cliffs
AL
MC
RC
Nw Albuquerque (Taylor Ranch)
15
Facility 15
NM AVG 68
Rank #106 / 141
Yes
24
Facility 24
NM AVG 48
Rank #147 / 186
Private / Shared Rooms
100.0%
Facility 100.0%
NM AVG 78.1%
Rank #1 / 106
A+Evie NottinghamWe Three Bees LLC10
1
Facility 1
NM AVG 4
Rank #13 / 82
3
Facility 3
NM AVG 5.3
Rank #31 / 82
17
Facility 17
NM AVG 30
Rank #37 / 82
1.7
Facility 1.7
NM AVG 2.7
Rank #26 / 82

Financial Assistance for
Assisted Living in New Mexico

The Watermark at Cherry Hills is located in Albuquerque, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Frequently Asked Questions about The Watermark at Cherry Hills

What neighborhood is The Watermark at Cherry Hills in?

The Watermark at Cherry Hills is in the Jade Park neighborhood of Albuquerque.

Who is the owner of The Watermark at Cherry Hills?

The Watermark at Cherry Hills is legally operated by Shp Vi Albuquerque LLC, and administered by Brooke Kohman.

Is The Watermark at Cherry Hills in a walkable area?

The Watermark at Cherry Hills has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Watermark at Cherry Hills?

The Watermark at Cherry Hills's occupancy is 77%.

How long has The Watermark at Cherry Hills been in business?

The Watermark at Cherry Hills has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at The Watermark at Cherry Hills?

Yes, The Watermark at Cherry Hills allows residents to bring their pets.

What is the best email address for The Watermark at Cherry Hills?

The team at The Watermark at Cherry Hills can be reached at bakohman@watermarkcommunities.com.

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