The Watermark at San Jose

Overview of The Watermark at San Jose

Located in the scenic Almaden Expressway, San Jose, CA, the Watermark at Almaden is an idyllic senior living community offering a wide array of living options. These include independent living, assisted living, memory care, and short-term stays. Featuring spacious and elegant floor plans including private and shared studios, one-bedroom, and two-bedroom apartments, the community provides a cozy residence for seniors. A comfortable and safe residence for seniors to experience an accepting and worry-free environment.

The Watermark at Almaden prepares three carefully chef-curated meals every day to satisfy its’ residents’ dietary needs and preferences. Moreover, the community ensures the residents enjoy an active lifestyle and learning through their acclaimed Watermark University. Amenities include an outdoor pool and hot tub, a movie theater, a fitness center, a spacious art studio, and beautiful outdoor spaces. Valuing the importance of pets, the community provides a pet-friendly environment.

Facility Direct Line (408) 984-4767 cclwebmaster@dss.ca.gov

205-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 72 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

54%

Lower than the California average: 72.8%

Occupied beds

110 / 205

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceNovember 14, 2024

CountySanta Clara

License Number435202937

The Watermark at San Jose is legally operated by Us Alliance Holden Of San Jose Ii Tenant and Watermark, and administered by Jolie Higgins.

Home Care

Spa

Since 2024 · 2 years of data 0 citations 15 total visits 6 complaint visits 1 official inspection

Inspection Score

12 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. California state average

Overall vs. CA average

Latest Inspection May 5, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2024 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	15	16	This facility has 6% fewer total visits than a typical California assisted living residence (15 vs. CA avg 16).↓ 6% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	6	13	This facility has 54% fewer complaint visits than a typical California assisted living residence (6 vs. CA avg 13).↓ 54% better Rank #650 / 1388 Complaint visits — State benchmarked This home is ranked 650th out of 1388 homes in California. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	8	7	This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	1	4	This facility has 75% fewer official inspections than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 18, 2026, found all complaint allegations unfounded with no citations issued.
A March 5, 2026 inspection cited one deficiency for failure to submit required incident reports from March 2025, with medication errors under further review.
The November 19, 2025 annual inspection found no deficiencies during a full facility and records review.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed

Beauty Services

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

Living Spaces & Floor Plans for The Watermark at San Jose

3.3 miles from city center Estimated distance in miles from San Jose's city center to The Watermark at San Jose's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


The Watermark at San Jose	AL IL MC	San Jose (Willow Glen)	205 Facility 205 CA AVG 103 Rank #147 / 1657	Yes	72 Facility 72 CA AVG 57 Rank #674 / 2092	93 Facility 93 CA AVG 81 Rank #242 / 1401	1	6 Facility 6 CA AVG 13 Rank #650 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	1 Facility 1 CA AVG 13 Rank #1391 / 1487	53.7% Facility 53.7% CA AVG 74.7% Rank #1167 / 1347	-	Us Alliance Holden Of San Jose II Tenant And Watermark	Studio / 1 Bed / 2 Bed
Carlton Senior Living San Jose	AL IL MC	San Jose (Gunderson And Vista Park)	183 Facility 183 CA AVG 103 Rank #205 / 1657	Yes	35 Facility 35 CA AVG 57 Rank #1648 / 2092	86 Facility 86 CA AVG 81 Rank #630 / 1401	4	10 Facility 10 CA AVG 13 Rank #845 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	26 Facility 26 CA AVG 13 Rank #205 / 1487	74.9% Facility 74.9% CA AVG 74.7% Rank #716 / 1347	A+	Carlton Senior Living, LLC	Alcove / 1 Bed / 2 Bed
The Grove at Los Gatos	AL NH MC	Los Gatos	150 Facility 150 CA AVG 103 Rank #343 / 1657	Yes	55 Facility 55 CA AVG 57 Rank #1215 / 2092	96 Facility 96 CA AVG 81 Rank #1 / 1401	-	1 Facility 1 CA AVG 13 Rank #210 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	1 Facility 1 CA AVG 13 Rank #1391 / 1487	82.5% Facility 82.5% CA AVG 74.7% Rank #526 / 1347	-	Blossom Hill Los Gatos Inc And Oakmont Mgt Grp LLC	Studio / 1 Bed / 2 Bed
Bridgepoint at Los Altos	AL IL	Los Altos (North Los Altos)	150 Facility 150 CA AVG 103 Rank #343 / 1657	No	79 Facility 79 CA AVG 57 Rank #451 / 2092	88 Facility 88 CA AVG 81 Rank #513 / 1401	4	3 Facility 3 CA AVG 13 Rank #441 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	24 Facility 24 CA AVG 13 Rank #262 / 1487	89.3% Facility 89.3% CA AVG 74.7% Rank #288 / 1347	-	Krc Los Altos LP & Kisco Senior Living, LLC	Studio / 1 Bed / 2 Bed
Villa Fontana	AL HOS MC	San Jose (West Valley)	104 Facility 104 CA AVG 103 Rank #684 / 1657	No	81 Facility 81 CA AVG 57 Rank #384 / 2092	87 Facility 87 CA AVG 81 Rank #568 / 1401	4	9 Facility 9 CA AVG 13 Rank #809 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	16 Facility 16 CA AVG 13 Rank #475 / 1487	84.6% Facility 84.6% CA AVG 74.7% Rank #382 / 1347	-	Prime Eldercare Solution Inc	Private Apartments

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is The Watermark at San Jose in?

The Watermark at San Jose is in the Willow Glen neighborhood of San Jose.

Who is the owner of The Watermark at San Jose?

The Watermark at San Jose is legally operated by Us Alliance Holden Of San Jose Ii Tenant and Watermark, and administered by Jolie Higgins.

Is The Watermark at San Jose in a walkable area?

The Watermark at San Jose has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at The Watermark at San Jose?

The Watermark at San Jose's occupancy is 54%.

Who is the administrator of The Watermark at San Jose?

Jolie Higgins is the administrator of The Watermark at San Jose.

How many beds does The Watermark at San Jose have?

The Watermark at San Jose has 205 beds.

Has The Watermark at San Jose had any recent citations?

The Watermark at San Jose has no recently reported citations.

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