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The Willows of Marshalltown
Assisted Living & Memory Care · Marshalltown, IA
Exterior view of The Willows of Marshalltown building Interior view of a common area with decorative elements Cozy reading area with leather chairs and bookshelves Pathway leading through landscaped outdoor area Bright common area with seating and game tables

The Willows of Marshalltown

Assisted Living & Memory Care · Marshalltown, IA
2315 Campbell Dr, Marshalltown, IA 50158 View map Calculator: See prices in your area
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Overview of The Willows of Marshalltown

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The Willows of Marshalltown houses 48 residents across studio, one-bedroom, and two-bedroom units (340–720 square feet) in a two-story building at 2315 Campbell Dr in Marshalltown, Iowa, 4.1 miles from the city center. Administered by Jennifer Stanley and owned by Ben Daniels, the facility has operated since July 2018.

It specializes in assisted living and memory care, serving residents with dementia and cognitive impairment. The community offers on-site transportation, a movie theater, parking, and permits pets.

Occupancy is currently 63 percent (30 beds occupied of 48 licensed), which trails Iowa’s 75.4 percent average.

The neighborhood is car-dependent (Walk Score 1).

The facility’s regulatory record reveals persistent care quality concerns. Eight inspections from December 2018 through May 2025 identified 38 total deficiencies; 41 percent above the state average for assisted living.

The most damaging finding appeared in the May 2025 complaint investigation: a resident suffered a fractured pelvis during a fall because the facility failed to provide adequate care, treatment, and services, including non-functional chair alarms and insufficient staff assistance during the incident.

In September 2024, a complaint-driven recertification inspection documented 11 violations spanning medication administration errors, failure to notify state authorities of major injuries within required timeframes, incomplete tenant evaluations, inability to manage residents who exceeded their care level capacity, and missing nurse documentation and safety protocols.

A December 2022 investigation found service plans were not updated to reflect escalating behavioral medication needs; residents received 57 doses of PRN aggression medication in December alone, up from 5 in August, yet no plan modifications were documented. Only one inspection (July 2020) yielded zero deficiencies.

The overall trajectory shows no sustained improvement.

Facility Direct Line (641) 753-4070
Facility Direct Line (641) 753-4070
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Bed community size
48-bed community Rank #268 / 406Bed count — State benchmarkedThis home is ranked 268th out of 406 homes in Iowa for Bed Count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
9 years in operation Rank #193 / 284Years in operation — State benchmarkedThis home is ranked 193rd out of 284 homes in Iowa for Years In Operation. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 1 / 100 Rank #507 / 528Walk Score — State benchmarkedThis home is ranked 507th out of 528 homes in Iowa for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
63%
Rank #212 / 379Occupancy rate — State benchmarkedThis home is ranked 212th out of 379 homes in Iowa for Occupancy. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 379. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Iowa average: 75.4%
Occupied beds
30 / 48
Average occupied beds in Iowa homes 51 beds

License Details

Facility TypeAssisted Living Programs For People With Dementia
StatusActive
IssuanceJuly 3, 2018
ExpirationJuly 2, 2026 Expired
CountyMarshall
License NumberS0379
Year Opened07/03/2018

Ownership & Operating Entity

The Willows of Marshalltown is administered by Jennifer Stanley.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBen Daniels, OWNER (per BBB, record updated Jul 2026)

Contact Information

Email jstanley@willowslife.com
Fax6417583122

Contact The Willows of Marshalltown

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2018 · 8 years of data 38 deficiencies 8 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Iowa state average
Overall vs. IA average 3 Worse Metrics worse than Iowa average:
• Total deficiencies (41% above)
• Deficiencies per year (41% above)
• Deficiencies per inspection (167% above) 0 Better No metrics in this bucket.
Latest Inspection May 6, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3827 This facility has 41% more total deficiencies than a typical Iowa assisted living residence (38 vs. IA avg 27).↑ 41% worse
Deficiencies per year Info Average deficiencies per year since 2018. 4.83.4 This facility has 41% more deficiencies per year than a typical Iowa assisted living residence (4.8 vs. IA avg 3.4).↑ 41% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.81.8 This facility has 167% more deficiencies per inspection than a typical Iowa assisted living residence (4.8 vs. IA avg 1.8).↑ 167% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 815 This facility has had 47% fewer total inspections than the Iowa average (8 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 47% fewer
Inspection breakdown
3renewal/recertification inspections
2complaint investigations
2incident investigations
1initial inspection

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • May 6, 2025 inspection found failure to provide adequate care after a tenant’s fall with fractured pelvis and lack of functioning chair alarms.
  • September 26, 2024 inspection cited 11 deficiencies including medication errors, failure to notify major injuries timely, incomplete evaluations, and missing licensed dietitian for therapeutic diets.
  • December 29, 2022 inspection found 3 deficiencies related to exceeding level of care, failure to discharge aggressive tenant, and outdated service plans.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
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Room Sizes: 340 / 445 / 720 sq. ft

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Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
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Transportation Services

Movie Theater icon

Movie Theater

Parking Available icon

Parking Available

Living Spaces & Floor Plans for The Willows of Marshalltown

Places of interest near The Willows of Marshalltown

Address 2.9 miles from city center Info Estimated distance in miles from Marshalltown's city center to The Willows of Marshalltown's address, calculated via Google Maps.

Calculate Travel Distance to The Willows of Marshalltown

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Compare Assisted Living around Marshalltown

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

Harmony Marshalltown
AL
HOS
NH
PC
RESC
RC
SNF
Marshalltown
72
Facility 72
IA AVG 71
Rank #143 / 406
No
85
Facility 85
IA AVG 45
Rank #29 / 528
-
35
Facility 35
IA AVG 19
Rank #32 / 284
 70.8% -30
12
Facility 12
IA AVG 7
Rank #256 / 306
0
Facility 0
IA AVG 0.9
Rank #1 / 306
Willows of Marshalltown Assisted Living
AL
MC
Marshalltown (Marshall Township)
66
Facility 66
IA AVG 71
Rank #181 / 406
No
85
Facility 85
IA AVG 45
Rank #29 / 528
-
9
Facility 9
IA AVG 19
Rank #193 / 284
 60.6% -7
5
Facility 5
IA AVG 7
Rank #147 / 306
0
Facility 0
IA AVG 0.9
Rank #1 / 306
The Willows of Marshalltown
AL
MC
Marshalltown
48
Facility 48
IA AVG 71
Rank #268 / 406
Yes
1
Facility 1
IA AVG 45
Rank #507 / 528
Studio / 1 Bed / 2 Bed
9
Facility 9
IA AVG 19
Rank #193 / 284
 62.5% -8
2
Facility 2
IA AVG 7
Rank #55 / 306
2
Facility 2
IA AVG 0.9
Rank #241 / 306
Bickford of Marshalltown
AL
Marshalltown-Yes
59
Facility 59
IA AVG 45
Rank #160 / 528
Studio / 1 Bed
29
Facility 29
IA AVG 19
Rank #51 / 284
-B----
View all Nearby Homes

Financial Assistance for
Assisted Living in Iowa

The Willows of Marshalltown is located in Marshalltown, Iowa.
Here are the financial assistance programs available to residents in Iowa.

Get Financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+
General Iowa resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Rural focus; waitlists possible.

Benefits
In-home care (5-7 hours/day) Meals ($6/meal) Respite (240 hours/year) Adult day care ($60/day)

Iowa Family Caregiver Support

IA NFCSP

Age Caregiver of someone 60+
General Iowa resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IA

Limited slots; rural emphasis.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled
General Iowa resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IA

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+
General Iowa resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR, Medicaid-eligible
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Iowa resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IA

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Able Up Iowa

Able Up Iowa

Age 65+ or disabled
General Iowa resident, ability to repay loan, need for assistive tech or mods.
Income Limits (2025) No strict limit; must demonstrate repayment capacity.
Asset Limits Not specified; credit-based.
IA

Loans up to $25,000; statewide via Easterseals partnership.

Benefits
Loans for wheelchairs Ramps Walk-in tubs (~$500-$10,000 avg.) Reducing reliance on paid care

Frequently Asked Questions about The Willows of Marshalltown

Is The Willows of Marshalltown in a walkable area?

The Willows of Marshalltown has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Willows of Marshalltown?

According to IA state health department records, The Willows of Marshalltown's license number is S0379.

When does The Willows of Marshalltown's license expire?

According to IA state health department records, The Willows of Marshalltown's license expires on July 2, 2026.

What is the occupancy rate at The Willows of Marshalltown?

The Willows of Marshalltown's occupancy is 63%.

Are pets allowed at The Willows of Marshalltown?

Yes, The Willows of Marshalltown allows residents to bring their pets.

What is the best email address for The Willows of Marshalltown?

The team at The Willows of Marshalltown can be reached at jstanley@willowslife.com.

Who is the administrator of The Willows of Marshalltown?

Jennifer Stanley is the administrator of The Willows of Marshalltown.

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