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Towne Centre Assisted Living LLC
Assisted Living & Memory Care · Merrillville, IN
Residents engaging in an activity in a common area Resident engaging in a fun activity making snacks Residents enjoying a meal in a common area

Towne Centre Assisted Living LLC

Assisted Living & Memory Care · Merrillville, IN
7252 Arthur Blvd, Merrillville, IN 46410 View map Calculator: See prices in your area
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Overview of Towne Centre Assisted Living

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Towne Centre Living is a 274-bed licensed assisted living and memory care community at 7250 Arthur Blvd in Merrillville, Indiana. Administered by Rikki Ford, the Lake County facility provides a full spectrum of senior care, including specialized memory support, short-term respite stays, and rehabilitation services.

The community operates as a state-licensed residential facility under Indiana’s Assisted Living Waiver Program, allowing eligible Medicaid participants to access long-term care services. While the community does not receive federal CMS star ratings, current 2026 filings show that the facility maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. Occupancy is approximately 77%, reflecting steady local demand for its studio, one-bedroom, and two-bedroom apartments.

Support is provided 24/7 by a team of licensed nurses and personal care assistants who manage medication administration, diabetic monitoring, and assistance with activities of daily living. The clinical team coordinates a range of specialized on-site medical services, including outpatient physical, occupational, and speech therapies, alongside psychiatric care and podiatry. Residents in the secure memory care neighborhood receive person-centered support designed to promote cognitive engagement and emotional well-being through structured routines and 24-hour supervision.

The community is designed around a central atrium with interior balconies and lounges, ensuring residents can enjoy light-filled communal spaces regardless of the weather. Residents live in pet-friendly apartments that include all utilities and high-speed cable, with weekly housekeeping and personal laundry provided.

Daily life at the facility is supported by several specialized spaces. A large activities center for billiards and games, a private movie theater, a library, and a coffee nook serve as social hubs. For wellness and recreation, the campus features a grand piano for live music, a community dance floor, and a full-service beauty salon and barber shop. Dining services provide three dietitian-approved meals daily in a social setting, with snacks and beverages available at all times. The campus also features secure outdoor courtyards and walking paths, while scheduled transportation is provided for medical appointments, local shopping, and group excursions in the Merrillville area.

Those seeking a large-scale, Medicaid-eligible community with a broad range of social programs and integrated medical services may find this setting appropriate. Interested parties should contact the administrator directly to discuss current staffing ratios and schedule an in-person tour to assess the 2026 quality performance and residential neighborhoods firsthand.

Facility Direct Line (219) 736-2900
Facility Direct Line (219) 736-2900 rford@townecentreliving.com
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By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 274 Rank #11 / 341Bed count — State benchmarkedThis home is ranked 11th out of 341 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

High-capacity home · May provide extensive amenities, services and programs.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #133 / 338Years in operation — State benchmarkedThis home is ranked 133rd out of 338 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #190 / 466Walk Score — State benchmarkedThis home is ranked 190th out of 466 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #81 / 324Occupancy rate — State benchmarkedThis home is ranked 81st out of 324 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 324. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
77.4% This home usually has availability
Higher than the Indiana average: 65.7%
Occupied beds
212 / 274

About this community

License Details

StatusActive
IssuanceMarch 1, 2025
ExpirationFebruary 28, 2027
License Number25-002392-1

Ownership & Operating Entity

Towne Centre Assisted Living LLC is legally operated by Towne Centre Assisted Living LLC, and administered by Rikki Ford.

Profit StatusFor-profit

Type Of Units

Residential
274 units
Total beds
274 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingCarmella Owens

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(219) 736-2209

Amenities & Lifestyle

ActivitiesDaily programming, events, and outings are an essential part of life here

Contact Towne Centre Assisted Living LLC

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 5 Worse Metrics worse than Indiana average:
• Total deficiencies (58% above)
• Deficiencies per inspection (9% above)
• Inspections with deficiencies (57% above)
• Total complaints (120% above)
• Complaints per year (115% above) 1 At Avg Metrics at Indiana average:
• Inspection deficiency rate (at IN avg) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5233 This facility has 58% more total deficiencies than a typical Indiana assisted living residence (52 vs. IN avg 33).↑ 58% worse Rank #268 / 318 Total deficiencies — State benchmarked This home is ranked 268th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 2.72.47 This facility has 9% more deficiencies per inspection than a typical Indiana assisted living residence (2.7 vs. IN avg 2.47).↑ 9% worse Rank #190 / 309 Deficiencies per inspection — State benchmarked This home is ranked 190th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1919 This facility has total visits in line with the Indiana average (19 vs. IN avg 19).— At avg
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 117 This facility has 57% more inspections with deficiencies than a typical Indiana assisted living residence (11 vs. IN avg 7).↑ 57% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 58%58% This facility has inspection deficiency rate in line with the Indiana average (58 vs. IN avg 58).— At avg
Inspections Info Routine, scheduled inspections conducted by state regulators. 1913 This facility has had 46% more inspections than the Indiana average (19 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 46% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 115 This facility has 120% more total complaints than a typical Indiana assisted living residence (11 vs. IN avg 5).↑ 120% worse Rank #280 / 290 Total complaints — State benchmarked This home is ranked 280th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 2.81.3 This facility has 115% more complaints per year than a typical Indiana assisted living residence (2.8 vs. IN avg 1.3).↑ 115% worse
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Towne Centre Assisted Living LLC

Address 1.1 miles from city center Info Estimated distance in miles from Merrillville's city center to Towne Centre Assisted Living LLC's address, calculated via Google Maps.

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Compare Assisted Living around Merrillville

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Towne Centre Assisted Living LLC
AL
MC
Merrillville (Ross Township)
274
Facility 274
IN AVG 122
Rank #11 / 341
Yes
45
Facility 45
IN AVG 38
Rank #190 / 466
-
1
Facility 1
IN AVG 8
Rank #133 / 338
77.4%
Facility 77.4%
IN AVG 65.7%
Rank #81 / 324
-Rikki FordTowne Centre Assisted Living LLCCarmella Owens19
11
Facility 11
IN AVG 5
Rank #280 / 290
52
Facility 52
IN AVG 36
Rank #268 / 318
2.7
Facility 2.7
IN AVG 1.9
Rank #190 / 309
Belvedere Senior Housing
AL
Merrillville
140
Facility 140
IN AVG 122
Rank #102 / 341
Yes
10
Facility 10
IN AVG 38
Rank #390 / 466
Studio / 1 Bed
10
Facility 10
IN AVG 8
Rank #83 / 338
85.7%
Facility 85.7%
IN AVG 65.7%
Rank #38 / 324
A+Stephanie WestphalBelvedere Slf LLCMichelle Hynek11
7
Facility 7
IN AVG 5
Rank #227 / 290
31
Facility 31
IN AVG 36
Rank #202 / 318
2.8
Facility 2.8
IN AVG 1.9
Rank #196 / 309
Towne Centre
AL
MC
Merrillville-Yes
16
Facility 16
IN AVG 38
Rank #345 / 466
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Rank badges are statewide: each community is ranked against every IN community we track that reports that metric, not just the 3 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Indiana

Towne Centre Assisted Living LLC is located in MERRILLVILLE, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Towne Centre Assisted Living LLC

What neighborhood is Towne Centre Assisted Living LLC in?

Towne Centre Assisted Living LLC is in the Ross Township neighborhood of MERRILLVILLE.

Who is the Director of Nursing at Towne Centre Assisted Living LLC?

Carmella Owens is the Director of Nursing at Towne Centre Assisted Living LLC.

Is Towne Centre Assisted Living LLC in a walkable area?

Towne Centre Assisted Living LLC has a walk score of 45. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Towne Centre Assisted Living LLC?

According to IN state health department records, Towne Centre Assisted Living LLC's license number is 25-002392-1.

When does Towne Centre Assisted Living LLC's license expire?

According to IN state health department records, Towne Centre Assisted Living LLC's license expires on February 28, 2027.

What is the occupancy rate at Towne Centre Assisted Living LLC?

Towne Centre Assisted Living LLC's occupancy is 77.4%.

How long has Towne Centre Assisted Living LLC been in business?

Towne Centre Assisted Living LLC has been operating for approximately 1 year, based on available licensing and registration records.

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