Townsend House
Townsend House, nestled in Chico, California, is a vibrant assisted living facility, providing an ideal environment for the golden years. Offering private and semi-private rooms with 24-hour staff availability ensures safety, security, and access to recreational and wellness programs. Seniors in this safe environment can focus solely on living their lives the way they want, with classic and lush outdoor spaces that contribute to a serene atmosphere.
Boasting state-of-the-art security systems and a trained staff available 24 hours a day, Townsend House goes beyond basic amenities, offering dementia care and arrangements for transportation, housekeeping, and meal services. The facility’s attention to nice interior design and a professional atmosphere enhances the overall assisted living experience, aligning with assisted living guidelines and providing a supportive environment for seniors in their golden years.
About this community
Occupancy
Townsend House is legally operated by Rcfe Management Llc, and administrated by Chablis Pasquale.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average• Official inspections (25% above) 9 Better Metrics better than California average:
• Total citations (60% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (50% below)
• Citations per year (60% below)
• Citations per inspection (91% below)
• Total visits (19% below)
• Complaint visits (38% below)
• Other visits (100% below)
• Complaint investigations (40% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 4 | 10 | This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better |
|
Serious citations (Type A)
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #600 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 600th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
| 0.8 | 2 | This facility has 60% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2).↓ 60% better |
|
Citations per inspection
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
| 13 | 16 | This facility has 19% fewer total visits than a typical California assisted living residence (13 vs. CA avg 16).↓ 19% better |
|
Complaint visits
| 8 | 13 | This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13).↓ 38% better Rank #762 / 1397 Complaint visits — State benchmarked This home is ranked 762nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
| 0 | 7 | This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better |
|
Official inspections
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
| 6 | 10 | This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on February 23, 2026, found no deficiencies and confirmed the facility was clean, well-maintained, and compliant with staff training and safety equipment requirements.
- A September 18, 2023 complaint investigation substantiated that a dementia resident was left unsupervised outside for nearly three hours in extreme heat, posing immediate health and safety risks.
- An April 15, 2025 complaint investigation substantiated a personal rights violation when a staff member videoed a resident on the toilet; the staff was terminated and retraining was planned.
What does this home offer?
Pets Allowed
Transportation Services
Fitness and Recreation
Places of interest near Townsend House
3.0 miles from city center
Estimated distance in miles from Chico's city center to Townsend House's address, calculated via Google Maps.
— 0.17 miles to nearest hospital (Hyde Park Professional Complex)
Calculate Travel Distance to Townsend House
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Financial Assistance for
Assisted Living in California
Townsend House is located in Chico, California.
Here are the financial assistance programs available to residents in California.
Compare Assisted Living around Chico
The information below is reported by the California Department of Social Services and Department of Public Health.
| Roseleaf Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Chico | 56
Facility
56
CA AVG
103
Rank
#1109 / 1657 | Yes |
14
Facility
14
CA AVG
57
Rank
#1913 / 2092 | 59
Facility
59
CA AVG
81
Rank
#1301 / 1401 | 5 | 30
Facility
30
CA AVG
13
Rank
#1261 / 1397 | 25
Facility
25
CA AVG
3
Rank
#1155 / 1164 | 13
Facility
13
CA AVG
13
Rank
#531 / 1487 |
50.0%
Facility
50.0%
CA AVG
74.8%
Rank
#1223 / 1368 | Golden Roseleaf Gardens Opco LLC | - |
| The Courtyard at Little Chico Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Chico | 49
Facility
49
CA AVG
103
Rank
#1138 / 1657 | Yes |
49
Facility
49
CA AVG
57
Rank
#1370 / 2092 | 85
Facility
85
CA AVG
81
Rank
#688 / 1401 | 6 | 7
Facility
7
CA AVG
13
Rank
#719 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 27
Facility
27
CA AVG
13
Rank
#183 / 1487 |
85.7%
Facility
85.7%
CA AVG
74.8%
Rank
#367 / 1368 | Courtyard At Little Chico Creek/Hignell & Hignell | - |
| Westmont of Chico |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chico | 48
Facility
48
CA AVG
103
Rank
#1167 / 1657 | Yes |
17
Facility
17
CA AVG
57
Rank
#1886 / 2092 | 91
Facility
91
CA AVG
81
Rank
#355 / 1401 | 6 | 6
Facility
6
CA AVG
13
Rank
#654 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 20
Facility
20
CA AVG
13
Rank
#353 / 1487 |
52.1%
Facility
52.1%
CA AVG
74.8%
Rank
#1204 / 1368 | Terraces Operations LP, The; Westmont Living Inc | Studio / 1 Bed / 2 Bed |
| Townsend House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chico | 38
Facility
38
CA AVG
103
Rank
#1228 / 1657 | Yes |
44
Facility
44
CA AVG
57
Rank
#1488 / 2092 | 85
Facility
85
CA AVG
81
Rank
#688 / 1401 | 5 | 8
Facility
8
CA AVG
13
Rank
#762 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 7
Facility
7
CA AVG
13
Rank
#805 / 1487 |
76.3%
Facility
76.3%
CA AVG
74.8%
Rank
#694 / 1368 | Rcfe Management LLC | - |
| Roses & Ivy Assisted Living Facility for the Elderly |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chico (Manzanita Court) | 15
Facility
15
CA AVG
103
Rank
#1297 / 1657 | Yes |
64
Facility
64
CA AVG
57
Rank
#923 / 2092 | 88
Facility
88
CA AVG
81
Rank
#513 / 1401 | 2 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 2
Facility
2
CA AVG
13
Rank
#1300 / 1487 |
93.3%
Facility
93.3%
CA AVG
74.8%
Rank
#213 / 1368 | Redlands Rehab And Healthcare Systems | - |
Frequently Asked Questions about Townsend House
Who is the owner of Townsend House?
The legal owner and operator of Townsend House is Rcfe Management Llc.
Is Townsend House in a walkable area?
Townsend House has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Townsend House?
Townsend House's occupancy is 76%.
Who is the administrator of Townsend House?
Chablis Pasquale is the administrator of Townsend House.
How many beds does Townsend House have?
Townsend House has 38 beds.
Has Townsend House had any recent deficiencies or citations?
Townsend House has had 4 recently reported deficiencies.
Are there photos of Townsend House?
Yes — there are 4 photos of Townsend House in the photo gallery on this page.
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