Twelve Oaks
Twelve Oaks sits at 1297 Galax Trail in Mount Airy, North Carolina. It offers assisted living, memory care, and respite care under one roof. The neighborhood scores a 74 on Walk Score, which puts it firmly in very walkable territory. Most errands can be handled on foot from here.
The community is licensed for 112 beds. Only 29 of those are filled right now, an occupancy rate of 26 percent. That is a lot of empty space in a building designed as a larger shared setting with common areas and group programming. What it means in practice is a quieter hallway and fewer residents competing for a staff member’s time.
Twelve Oaks pairs memory care with a secured perimeter and an emergency alert system, which is the infrastructure that matters when a resident with dementia starts to wander. Staffing covers all 24 hours of the day. Respite care rounds out the offering for families who need a short-term placement rather than a permanent one.
The community accepts Medicaid. That single fact reshapes the math for a lot of North Carolina families who cannot carry private-pay rates indefinitely. North Carolina’s Department of Health and Human Services, Division of Health Service Regulation, runs unannounced surveys of adult care homes across the state. At Twelve Oaks, inspection themes have centered on medication management.
So the picture here is a large, underfilled building in a walkable stretch of Mount Airy, with dementia care, around-the-clock staffing, and a Medicaid pathway all in place.
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average• Total deficiencies (28% above)
• Inspections with deficiencies (26% above) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (17% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 59 | 46 | This facility has 28% more total deficiencies than a typical North Carolina assisted living residence (59 vs. NC avg 46).↑ 28% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 32 | 21 | This facility has had 52% more total inspections than the North Carolina average (32 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 52% more |
|
Inspections with deficiencies
| 24 | 19 | This facility has 26% more inspections with deficiencies than a typical North Carolina assisted living residence (24 vs. NC avg 19).↑ 26% worse |
|
Inspection deficiency rate
| 75% | 90% | This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better |
Places of interest near Twelve Oaks
0.0 miles from city center
Estimated distance in miles from Mount Airy's city center to Twelve Oaks's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Twelve Oaks | AL MC RC | Mount Airy | 112
Facility
112
NC AVG
72
Rank
#58 / 387 | No |
74
Facility
74
NC AVG
36
Rank
#14 / 536 | 25.9% | 90.75/200
Facility
90.75/200
NC AVG
92.2
Rank
#259 / 321 | 32 | 75%
Facility
75%
NC AVG
76.2%
Rank
#121 / 333 | - | |
| Given Estates | AL NH RC SNF | Asheville (Stockwood) | 70
Facility
70
NC AVG
72
Rank
#183 / 387 | Yes |
29
Facility
29
NC AVG
36
Rank
#322 / 536 | 82.0% | - | - | - | - | - |
| Friends Homes | AL NH IL MC SNF | Greensboro (Guilford College) | 69
Facility
69
NC AVG
72
Rank
#192 / 387 | No |
35
Facility
35
NC AVG
36
Rank
#261 / 536 | 87.5% | - | - | - | - | Villa Apartments / Townhomes / Apartments / Cottages |
| River Landing At Sandy Ridge | AL IL MC NH | Colfax | 60
Facility
60
NC AVG
72
Rank
#230 / 387 | Yes |
7
Facility
7
NC AVG
36
Rank
#476 / 536 | 92.5% | - | - | - | - | Apartments / Cottages / Townhomes / Villas |
| Carolina Village | AL IL MC NH SNF | Hendersonville | 60
Facility
60
NC AVG
72
Rank
#230 / 387 | Yes |
82
Facility
82
NC AVG
36
Rank
#3 / 536 | 79.8% | 99.50/200
Facility
99.50/200
NC AVG
92.2
Rank
#145 / 321 | 15 | 67%
Facility
67%
NC AVG
76.2%
Rank
#65 / 333 | - |
Frequently Asked Questions about Twelve Oaks
Is Twelve Oaks in a walkable area?
Twelve Oaks has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Twelve Oaks?
According to NC state health department records, Twelve Oaks's license number is HAL-086-016.
What is the occupancy rate at Twelve Oaks?
Twelve Oaks's occupancy is 26%.
Are pets allowed at Twelve Oaks?
No, Twelve Oaks has a no-pet policy.
How many beds does Twelve Oaks have?
Twelve Oaks has 112 beds.
Has Twelve Oaks had any deficiencies?
Twelve Oaks has had 59 reported deficiencies since 2015 according to records from NC Dept. of Health and Human Services (NCDHHS).
Are there photos of Twelve Oaks?
Yes — there are 3 photos of Twelve Oaks in the photo gallery on this page.
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