Twelve Oaks
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average• Total deficiencies (28% above)
• Deficiencies per year (29% above)
• Total inspections (52% above)
• Inspections with deficiencies (26% above) 2 Better Metrics better than North Carolina average:
• Deficiencies per inspection (18% below)
• Inspection deficiency rate (17% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 59 | 46 | This facility has 28% more total deficiencies than a typical North Carolina assisted living residence (59 vs. NC avg 46).↑ 28% worse |
|
Deficiencies per year
| 5.4 | 4.2 | This facility has 29% more deficiencies per year than a typical North Carolina assisted living residence (5.4 vs. NC avg 4.2).↑ 29% worse |
|
Deficiencies per inspection
| 1.8 | 2.2 | This facility has 18% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.8 vs. NC avg 2.2).↓ 18% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 32 | 21 | This facility has 52% more total inspections than a typical North Carolina assisted living residence (32 vs. NC avg 21).↑ 52% worse |
|
Inspections with deficiencies
| 24 | 19 | This facility has 26% more inspections with deficiencies than a typical North Carolina assisted living residence (24 vs. NC avg 19).↑ 26% worse |
|
Inspection deficiency rate
| 75% | 90% | This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 17, 2025 annual inspection found 8 deficiencies including unclean rooms, brown water, medication errors, and failure to serve therapeutic diets as ordered.
- October 30, 2024 complaint investigation substantiated medication administration errors for 6 of 10 residents and inadequate personal care for 1 resident, placing residents at substantial risk.
- April 29, 2025 follow-up survey confirmed all previously identified construction deficiencies were corrected with no further action needed.
Places of interest near Twelve Oaks
151.7 miles from city center
Estimated distance in miles from Mount Airy's city center to Twelve Oaks's address, calculated via Google Maps.
Calculate Travel Distance to Twelve Oaks
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Financial Assistance for
Assisted Living in North Carolina
Twelve Oaks is located in Mount Airy, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Twelve Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mount Airy | 112
Facility
112
NC AVG
72
Rank
#60 / 390 | No |
74
Facility
74
NC AVG
33
Rank
#14 / 572 |
25.9%
Facility
25.9%
NC AVG
69.9%
Rank
#236 / 246 | - | 90.75/200
Facility
90.75/200
NC AVG
92.2
Rank
#260 / 322 | 32 | 78.1%
Facility
78.1%
NC AVG
76.2%
Rank
#152 / 335 | - | |
| Sunrise of Cary |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (West Chatham Street) | 85
Facility
85
NC AVG
72
Rank
#135 / 390 | Yes |
34
Facility
34
NC AVG
33
Rank
#271 / 572 |
40.0%
Facility
40.0%
NC AVG
69.9%
Rank
#208 / 246 | A- | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 18 | 66.7%
Facility
66.7%
NC AVG
76.2%
Rank
#69 / 335 | Studio / Suite / 1 Bed | |
| The Arboretum at Woodland Terrace |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (Woodland Terrace) | 84
Facility
84
NC AVG
72
Rank
#138 / 390 | Yes |
55
Facility
55
NC AVG
33
Rank
#110 / 572 |
39.3%
Facility
39.3%
NC AVG
69.9%
Rank
#211 / 246 | - | 95.75/200
Facility
95.75/200
NC AVG
92.2
Rank
#210 / 322 | 19 | 84.2%
Facility
84.2%
NC AVG
76.2%
Rank
#239 / 335 | Studio / 1 Bed / 2 Bed | |
| Brookdale South Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
72
Rank
#145 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | - | |
| Brookdale Dickinson Avenue |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenville | 76
Facility
76
NC AVG
72
Rank
#169 / 390 | Yes |
38
Facility
38
NC AVG
33
Rank
#235 / 572 |
67.1%
Facility
67.1%
NC AVG
69.9%
Rank
#150 / 246 | A+ | 84.50/200
Facility
84.50/200
NC AVG
92.2
Rank
#285 / 322 | 16 | 87.5%
Facility
87.5%
NC AVG
76.2%
Rank
#274 / 335 | - |
Frequently Asked Questions about Twelve Oaks
Is Twelve Oaks in a walkable area?
Twelve Oaks has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Twelve Oaks?
According to NC state health department records, Twelve Oaks's license number is HAL-086-016.
What is the occupancy rate at Twelve Oaks?
Twelve Oaks's occupancy is 26%.
What is the overall rating for Twelve Oaks?
Twelve Oaks received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Twelve Oaks have?
Twelve Oaks has 112 beds.
Are there photos of Twelve Oaks?
Yes — there are 3 photos of Twelve Oaks in the photo gallery on this page.
What is the address of Twelve Oaks?
Twelve Oaks is located at 1297 Galax Trail Mount Airy, NC 27030.
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