Smaller home · May offer a more intimate, personalized care environment.
Viva Memory Care at Chesapeake
Viva Memory Care at Chesapeake is a dedicated memory care community in Chesapeake, Virginia, offering specialized programming, certified dementia practitioners, and a clinically guided approach to care. This 73-bed community is administered by Kenya Baines and is designed specifically for those living with Alzheimer’s disease and other forms of dementia. 48 beds are currently occupied, representing approximately a 66% occupancy rate, suggesting availability for interested families.
The community has undergone 31 inspections, significantly more than the Virginia average of 14, reflecting the added oversight often associated with specialty dementia care. 71% of which resulted in cited violations, and a total of 58 deficiencies have been recorded, both above the state average of 64.3% and 32, respectively. 15 inspections were complaint-related, with some partially substantiated outcomes. Past findings also involved areas such as medication management, staffing and supervision, individualized service plans, and background check timelines. However, the most recent inspection on October 30, 2025, reported no deficiencies, indicating a recent improvement in operations. Moreover, there are no records of fines or license suspensions.
Among the services provided is the Sweet Memories™ program, an established dementia care model delivered by trained staff around the clock. Private and companion suites, farm-to-table dining, landscaped outdoor spaces, and a patio area are also provided, along with daily programming that includes activities, outings, and social engagement opportunities. Additional features include a 24-hour emergency response system and assistance with daily care needs such as toileting. Short-term respite stays are also offered.
With a focused care model, transparent pricing, and recent improvements in inspection outcomes, Viva Memory Care at Chesapeake is a specially designed community for those in moderate to advanced stages of dementia who require structured support in a secure and specialized setting in the Chesapeake and Hampton Roads area.
Community insights.
About this community
Viva Memory Care at Chesapeake is administered by Ms. Kenya Baines.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2001 vs. Virginia state average• Total deficiencies (81% above)
• Total complaints (114% above)
• Complaints per year (100% above) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (4% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 58 | 32 | This facility has 81% more total deficiencies than a typical Virginia assisted living residence (58 vs. VA avg 32).↑ 81% worse |
|
Deficiencies per inspection
| 2.6 | 2.7 | This facility has 4% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.6 vs. VA avg 2.7).↓ 4% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 22 | 14 | This facility has had 57% more total inspections than the Virginia average (22 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 57% more |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 15 | 7 | This facility has 114% more total complaints than a typical Virginia assisted living residence (15 vs. VA avg 7).↑ 114% worse |
|
Complaints per year
| 0.6 | 0.3 | This facility has 100% more complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 0.3).↑ 100% worse |
Places of interest near Viva Memory Care at Chesapeake
4.2 miles from city center
Estimated distance in miles from Chesapeake's city center to Viva Memory Care at Chesapeake's address, calculated via Google Maps.
Calculate Travel Distance to Viva Memory Care at Chesapeake
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Compare Assisted Living around Chesapeake
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Vero at Chesapeake | AL MC | Chesapeake (Great Bridge) | 138
Facility
138
VA AVG
96
Rank
#58 / 365 | No |
49
Facility
49
VA AVG
45
Rank
#178 / 434 | - | Steven Wilson |
81.9%
Facility
81.9%
VA AVG
71%
Rank
#94 / 293 | C- | 15 | 80%
Facility
80%
VA AVG
59.3%
Rank
#251 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | 43
Facility
43
VA AVG
32
Rank
#206 / 271 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#176 / 271 |
| Harmony at Oakbrooke | AL IL MC | Chesapeake (Greenbrier West) | 125
Facility
125
VA AVG
96
Rank
#78 / 365 | Yes |
34
Facility
34
VA AVG
45
Rank
#269 / 434 | Studio / 1 Bed / 2 Bed | Ms. Jennifer Stell |
68.8%
Facility
68.8%
VA AVG
71%
Rank
#175 / 293 | - | 10 | 70%
Facility
70%
VA AVG
59.3%
Rank
#211 / 330 | 9
Facility
9
VA AVG
7
Rank
#264 / 330 | 41
Facility
41
VA AVG
32
Rank
#202 / 271 | 4.1
Facility
4.1
VA AVG
2.3
Rank
#222 / 271 |
| Hampton Manor of Chesapeake | AL IL MC RC | Chesapeake (Pleasant Grove West) | 102
Facility
102
VA AVG
96
Rank
#137 / 365 | Yes |
35
Facility
35
VA AVG
45
Rank
#262 / 434 | Suite / Studio / 1 Bed / 2 Bed | Ms. Angela Taylor | - | A | 1 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Commonwealth Senior Living at Georgian Manor | AL MC RC | Chesapeake (Greenbrier West) | 80
Facility
80
VA AVG
96
Rank
#212 / 365 | Yes | - | Suite | Cristy Hansen |
97.5%
Facility
97.5%
VA AVG
71%
Rank
#14 / 293 | - | 12 | 83%
Facility
83%
VA AVG
59.3%
Rank
#263 / 330 | 4
Facility
4
VA AVG
7
Rank
#181 / 330 | 30
Facility
30
VA AVG
32
Rank
#169 / 271 | 2.5
Facility
2.5
VA AVG
2.3
Rank
#152 / 271 |
| Viva Memory Care at Chesapeake | AL IL MC RC | Chesapeake | 73
Facility
73
VA AVG
96
Rank
#238 / 365 | No |
13
Facility
13
VA AVG
45
Rank
#392 / 434 | - | Ms. Kenya Baines |
65.8%
Facility
65.8%
VA AVG
71%
Rank
#190 / 293 | - | 22 | 73%
Facility
73%
VA AVG
59.3%
Rank
#228 / 330 | 15
Facility
15
VA AVG
7
Rank
#304 / 330 | 58
Facility
58
VA AVG
32
Rank
#230 / 271 | 2.6
Facility
2.6
VA AVG
2.3
Rank
#162 / 271 |
Financial Assistance for
Assisted Living in Virginia
Viva Memory Care at Chesapeake is located in CHESAPEAKE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Viva Memory Care at Chesapeake
Is Viva Memory Care at Chesapeake in a walkable area?
Viva Memory Care at Chesapeake has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Viva Memory Care at Chesapeake?
Viva Memory Care at Chesapeake's occupancy is 66%.
Does Viva Memory Care at Chesapeake have different floorplan options?
Yes — see the floorplan options available at Viva Memory Care at Chesapeake on this page.
Are pets allowed at Viva Memory Care at Chesapeake?
No, Viva Memory Care at Chesapeake has a no-pet policy.
Who is the administrator of Viva Memory Care at Chesapeake?
Ms. Kenya Baines is the administrator of Viva Memory Care at Chesapeake.
How many beds does Viva Memory Care at Chesapeake have?
Viva Memory Care at Chesapeake has 73 beds.
Has Viva Memory Care at Chesapeake had any deficiencies?
Viva Memory Care at Chesapeake has had 58 reported deficiencies since 2001 according to records from Virginia Department of Social Services (VDSS).
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