Waterbrooke of Elizabeth City
Assisted Living, Hospice Care & Memory Care · North Carolina, NC

Waterbrooke of Elizabeth City

Assisted Living, Hospice Care & Memory Care · North Carolina, NC

Overview of Waterbrooke of Elizabeth City

Waterbrooke of Elizabeth City is a licensed assisted living community located next to the Sentara Albemarle Hospital. It offers Assisted Living and Memory Care services. The community aims to provide a sense of belonging and a home-like environment for its residents.
(252) 331-2149
Bed community size
130-bed community Rank #24 / 390Bed count — State benchmarkedThis home is ranked 24th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 49 / 100 Rank #161 / 572Walk Score — State benchmarkedThis home is ranked 161st out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Awards

Awards2021 & 2022 Winner: Best of the Albemarle Award, 2020 Winner: The Daily Advance Readers' Choice

License Details

StatusActive
CountyPasquotank
License NumberHAL-070-008

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Additional Services

1 service
Home Care

Additional Policies & Features

Pets Allowed
Visitor PolicyVisitors are allowed overnight in extenuating healthcare circumstances.
Overnight GuestsRequires evaluation on an individual basis.
Admission CriteriaDiscuss with physician to determine if assisted living is appropriate.
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Restaurant
Transportation
Housekeeping
Laundry
ActivitiesResidents receive a personalized monthly calendar of events with activities designed to be enriching and fun, scheduled around-the-clock to ensure engagement.
Wellness ProgramIn-house physician and psychiatric services, In-house laboratory services contracted through Albemarle Hospital, Medical appointment scheduling and reminders, Medication management
Specific ProgramsFirst Step, Why Assisted Living, A Day in the Life, Dining Experience

Dining & Nutrition

Food DescriptionThe dining program features restaurant-style dining with chef-prepared meals and a variety of menu options that change daily.

Contact Waterbrooke of Elizabeth City

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 60 deficiencies 28 inspections 0 penalties 24 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 4 Worse Metrics worse than North Carolina average:
• Total deficiencies (30% above)
• Deficiencies per year (31% above)
• Total inspections (33% above)
• Inspections with deficiencies (26% above)
2 Better Metrics better than North Carolina average:
• Deficiencies per inspection (5% below)
• Inspection deficiency rate (4% below)
Latest Inspection September 26, 2024 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6046 This facility has 30% more total deficiencies than a typical North Carolina assisted living residence (60 vs. NC avg 46).↑ 30% worse
Deficiencies per year Info Average deficiencies per year since 2015. 5.54.2 This facility has 31% more deficiencies per year than a typical North Carolina assisted living residence (5.5 vs. NC avg 4.2).↑ 31% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.12.2 This facility has 5% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2.1 vs. NC avg 2.2).↓ 5% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2821 This facility has 33% more total inspections than a typical North Carolina assisted living residence (28 vs. NC avg 21).↑ 33% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2419 This facility has 26% more inspections with deficiencies than a typical North Carolina assisted living residence (24 vs. NC avg 19).↑ 26% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • September 26, 2024 annual inspection found five deficiencies including failure to maintain hot water temperatures, nonworking call bell system, insufficient SCU staffing, incorrect diet, and delayed emergency response causing a resident death.
  • Prior construction surveys from December 13, 2023 and March 28, 2024 cited ongoing physical plant hazards such as unsecured oxygen bottles, malfunctioning electromagnetic locks, plumbing issues, and fire safety equipment failures.
  • June 19, 2024 follow-up survey confirmed all previously noted construction deficiencies were corrected with no further action required.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 40th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
30/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
93.25 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Places of interest near Waterbrooke of Elizabeth City

Address 159.0 miles from city center Info Estimated distance in miles from Elizabeth City's city center to Waterbrooke of Elizabeth City's address, calculated via Google Maps.

Calculate Travel Distance to Waterbrooke of Elizabeth City

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Address

Financial Assistance for
Assisted Living in North Carolina

Waterbrooke of Elizabeth City is located in Elizabeth City, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around North Carolina

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Waterbrooke of Elizabeth City
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Elizabeth City
130
Facility 130
NC AVG 72
Rank #24 / 390
No
49
Facility 49
NC AVG 33
Rank #161 / 572
--
93.25/200
Facility 93.25/200
NC AVG 92.2
Rank #242 / 322
28
82.1%
Facility 82.1%
NC AVG 76.2%
Rank #204 / 335
-
Sunrise of Cary
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Cary (West Chatham Street)
85
Facility 85
NC AVG 72
Rank #135 / 390
Yes
34
Facility 34
NC AVG 33
Rank #271 / 572
40.0%
Facility 40.0%
NC AVG 69.9%
Rank #208 / 246
A-
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 322
18
66.7%
Facility 66.7%
NC AVG 76.2%
Rank #69 / 335
Studio / Suite / 1 Bed
The Arboretum at Woodland Terrace
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Cary (Woodland Terrace)
84
Facility 84
NC AVG 72
Rank #138 / 390
Yes
55
Facility 55
NC AVG 33
Rank #110 / 572
39.3%
Facility 39.3%
NC AVG 69.9%
Rank #211 / 246
-
95.75/200
Facility 95.75/200
NC AVG 92.2
Rank #210 / 322
19
84.2%
Facility 84.2%
NC AVG 76.2%
Rank #239 / 335
Studio / 1 Bed / 2 Bed
Brookdale South Charlotte
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Wessex Square)
82
Facility 82
NC AVG 72
Rank #145 / 390
Yes
16
Facility 16
NC AVG 33
Rank #407 / 572
74.4%
Facility 74.4%
NC AVG 69.9%
Rank #122 / 246
A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 322
20
80%
Facility 80%
NC AVG 76.2%
Rank #169 / 335
-
Brookdale Dickinson Avenue
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Greenville
76
Facility 76
NC AVG 72
Rank #169 / 390
Yes
38
Facility 38
NC AVG 33
Rank #235 / 572
67.1%
Facility 67.1%
NC AVG 69.9%
Rank #150 / 246
A+
84.50/200
Facility 84.50/200
NC AVG 92.2
Rank #285 / 322
16
87.5%
Facility 87.5%
NC AVG 76.2%
Rank #274 / 335
-

Frequently Asked Questions about Waterbrooke of Elizabeth City

Is Waterbrooke of Elizabeth City in a walkable area?

Waterbrooke of Elizabeth City has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Waterbrooke of Elizabeth City?

According to NC state health department records, Waterbrooke of Elizabeth City's license number is HAL-070-008.

What is the overall rating for Waterbrooke of Elizabeth City?

Waterbrooke of Elizabeth City received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Waterbrooke of Elizabeth City have?

Waterbrooke of Elizabeth City has 130 beds.

Are there photos of Waterbrooke of Elizabeth City?

Yes — there are 14 photos of Waterbrooke of Elizabeth City in the photo gallery on this page.

What is the address of Waterbrooke of Elizabeth City?

Waterbrooke of Elizabeth City is located at 143 Rosedale Drive Elizabeth City, NC 27909.

What is the phone number of Waterbrooke of Elizabeth City?

(252) 331-2149 will put you in contact with the team at Waterbrooke of Elizabeth City.

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