Inspection Reports for
Willow Falls Senior Living

The establishment failed to orient new residents to emergency and evacuation plans within 10 days, conduct required fire and tornado drills including night shifts, maintain documentation of resident participation in drills, ensure timely initial health evaluations for newly hired employees, and comply fully with the Health Care Worker Background Check Act.

Complaint IL199695: Unsubstantiated. Complaint IL200408: Unsubstantiated. Facility Reported Incident IL200502: Unsubstantiated.

The establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Facility Reported Incident IL197929: Substantiated. See Complaint #IL 197444/2578639 and #IL 197541/2578839 exited on 9/16/25 for violations cited.

This document is a summary statement referencing a substantiated facility reported incident and related complaints exited for violations. No specific deficiencies are detailed in this form.

Complaint IL00197541 and IL00197444: multiple Type 1 violations cited including residency requirements, resident rights, and abuse reporting.

The establishment failed to ensure residency requirements for one resident with inappropriate sexual behavior, failed to protect one resident from verbal abuse by staff, and failed to report alleged sexual/mental abuse incidents to the Department within 24 hours as required.

Facility Reported Incident IL196705/FRI 7/17/25: Section 295.6000 a) 1) 13) cited.

The survey found deficiencies in residency requirements, service plan completeness, dementia-specific staff training, and resident rights related to abuse prevention. The facility failed to ensure one resident met residency requirements, did not revise service plans adequately for fall incidents, lacked required dementia training for new staff, and failed to prevent physical abuse of a resident.

The facility committed to in-service all current staff on the Eden Fire Policy and Procedure, orient new hires on fire safety and incident reporting policies, conduct monthly training and monitoring, assign leadership for Quality Improvement Program, and ensure dementia training for direct care employees. Additional corrective actions include coaching on documentation of isolation for COVID-positive residents and proper storage of hazardous materials.