Willow Falls Senior Living
Assisted Living, Independent Living & Memory Care · Crest Hill, IL

Willow Falls Senior Living

Assisted Living, Independent Living & Memory Care · Crest Hill, IL

Overview of Willow Falls Senior Living

Willow Falls, located in Crest Hill, IL, is an exemplary senior living community offering independent living, assisted living, and memory care services. This community offers a worry-free retirement experience by providing quality services and amenities in the comfort of a secure environment surrounded by trees and beautifully landscaped lawns. As part of the independent living setup, utilities are already included in the monthly rent, taking away the mental load of balancing finances for home bills.
Additionally, the community also offers chef-prepared meals, and bi-weekly housekeeping services for better convenience. Transportation for outside appointments such as getting medical services, going on shopping trips or outings, are also offered. Furthermore, the community’s calendar is packed with planned activities, events, and entertainment, providing residents with new experiences as well as opportunities to live their life to the fullest.

Bed community size
113-bed community Rank #97 / 424Bed count — State benchmarkedThis home is ranked 97th out of 424 homes in Illinois for Bed Count. Shows this facility's certified or reported bed count compared to other Illinois facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 58 / 100 Rank #253 / 648Walk Score — State benchmarkedThis home is ranked 253rd out of 648 homes in Illinois for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Illinois facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
76%
Rank #83 / 162Occupancy rate — State benchmarkedThis home is ranked 83rd out of 162 homes in Illinois for Occupancy. Shows this facility's occupancy rate versus the Illinois average, with its Statewide rank out of 162. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Illinois average: 69.3%
Occupied beds
86 / 113
Average occupied beds in Illinois homes 93 beds

License Details

Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceApril 1, 2026
ExpirationMarch 31, 2027
CountyWill
License Number5108839

Ownership & Operating Entity

Willow Falls Senior Living is legally operated by Willow Falls Al Operations, LLC.

Type Of Units

Permanent Units
82 units
Alzheimer's Units
31 units
Total beds
113 units

Contact Willow Falls Senior Living

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

Since 2024 · 2 years of data 13 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Illinois state average
Overall vs. IL average 3 Worse Metrics worse than Illinois average:
• Total deficiencies (86% above)
• Deficiencies per year (86% above)
• Deficiencies per inspection (38% above)
0 Better No metrics in this bucket.
Latest Inspection April 21, 2026 Annual Licensure Only Survey Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility IL Average vs. IL Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 13 7 This facility has 86% more total deficiencies than a typical Illinois assisted living residence (13 vs. IL avg 7).↑ 86% worse
Deficiencies per year Info Average deficiencies per year since 2024. 6.5 3.5 This facility has 86% more deficiencies per year than a typical Illinois assisted living residence (6.5 vs. IL avg 3.5).↑ 86% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.1 0.8 This facility has 38% more deficiencies per inspection than a typical Illinois assisted living residence (1.1 vs. IL avg 0.8).↑ 38% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility IL Average vs. IL Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 12 9 This facility has had 33% more total inspections than the Illinois average (12 vs. IL avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • September 18, 2025 complaint investigation substantiated verbal abuse by staff, failure to report sexual/mental abuse within 24 hours, and allowed a resident who did not meet residency requirements.
  • August 19, 2025 annual survey found four deficiencies including failure to meet residency requirements, incomplete dementia training, inadequate service plan revisions, and physical abuse causing caregiver termination.
  • October 14, 2025 plan of correction accepted for substantiated complaints from September 2025, showing the facility addressed cited violations by mid-September 2025.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Living Spaces & Floor Plans for Willow Falls Senior Living

Places of interest near Willow Falls Senior Living

Address 1.1 miles from city center Info Estimated distance in miles from Crest Hill's city center to Willow Falls Senior Living's address, calculated via Google Maps. — 7.13 miles to nearest hospital (Silver Cross Hospital)

Calculate Travel Distance to Willow Falls Senior Living

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Address

Compare Assisted Living around the area

The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

Bella Terra Streamwood
AL
MC
NH
PC
SNF
Streamwood 214 No - 74 -
Willow Falls Senior Living
AL
IL
MC
Crest Hill 113 No - 58 -
GreenFields of Geneva
AL
IL
MC
NH
SNF
Geneva 77 Yes A+ 6 Studio / 1 Bed / 2 Bed
Wesley Village Retirement Center
AL
IL
MC
NH
SNF
Macomb 73 No - 5 -
Vi at The Glen
AL
NH
IL
MC
Glenview 36 Yes A+ 52 1 Bed / 2 Bed / Villa

Frequently Asked Questions about Willow Falls Senior Living

Who is the owner of Willow Falls Senior Living?

Willow Falls Senior Living is legally operated by Willow Falls Al Operations, LLC.

Is Willow Falls Senior Living in a walkable area?

Willow Falls Senior Living has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Willow Falls Senior Living?

According to IL state health department records, Willow Falls Senior Living's license number is 5108839.

When does Willow Falls Senior Living's license expire?

According to IL state health department records, Willow Falls Senior Living's license expires on March 31, 2027.

What is the occupancy rate at Willow Falls Senior Living?

Willow Falls Senior Living's occupancy is 76%.

Are pets allowed at Willow Falls Senior Living?

Yes, Willow Falls Senior Living allows residents to bring their pets.

How many beds does Willow Falls Senior Living have?

Willow Falls Senior Living has 113 beds.

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