Willow Falls Senior Living
Willow Falls, located in Crest Hill, IL, is an exemplary senior living community offering independent living, assisted living, and memory care services. This community offers a worry-free retirement experience by providing quality services and amenities in the comfort of a secure environment surrounded by trees and beautifully landscaped lawns. As part of the independent living setup, utilities are already included in the monthly rent, taking away the mental load of balancing finances for home bills.
Additionally, the community also offers chef-prepared meals, and bi-weekly housekeeping services for better convenience. Transportation for outside appointments such as getting medical services, going on shopping trips or outings, are also offered. Furthermore, the community’s calendar is packed with planned activities, events, and entertainment, providing residents with new experiences as well as opportunities to live their life to the fullest.
About this community
Occupancy
Willow Falls Senior Living is legally operated by Willow Falls Al Operations, LLC.
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Illinois state average
• Total deficiencies (86% above)
• Deficiencies per year (86% above)
• Deficiencies per inspection (38% above) 0 Better No metrics in this bucket.
Deficiencies
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This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
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Total deficiencies
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13 | 7 | This facility has 86% more total deficiencies than a typical Illinois assisted living residence (13 vs. IL avg 7).↑ 86% worse |
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Deficiencies per year
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6.5 | 3.5 | This facility has 86% more deficiencies per year than a typical Illinois assisted living residence (6.5 vs. IL avg 3.5).↑ 86% worse |
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Deficiencies per inspection
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1.1 | 0.8 | This facility has 38% more deficiencies per inspection than a typical Illinois assisted living residence (1.1 vs. IL avg 0.8).↑ 38% worse |
Inspections
|
This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total inspections
|
12 | 9 | This facility has had 33% more total inspections than the Illinois average (12 vs. IL avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 18, 2025 complaint investigation substantiated verbal abuse by staff, failure to report sexual/mental abuse within 24 hours, and allowed a resident who did not meet residency requirements.
- August 19, 2025 annual survey found four deficiencies including failure to meet residency requirements, incomplete dementia training, inadequate service plan revisions, and physical abuse causing caregiver termination.
- October 14, 2025 plan of correction accepted for substantiated complaints from September 2025, showing the facility addressed cited violations by mid-September 2025.
What does this home offer?
Pets Allowed
Places of interest near Willow Falls Senior Living
1.1 miles from city center
Estimated distance in miles from Crest Hill's city center to Willow Falls Senior Living's address, calculated via Google Maps.
— 7.13 miles to nearest hospital (Silver Cross Hospital)
Calculate Travel Distance to Willow Falls Senior Living
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Compare Assisted Living around the area
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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|---|---|---|---|---|---|---|---|
| Bella Terra Streamwood |
AL
MC
NH
PC
SNF
|
Streamwood | 214 | No | - | 74 | - |
| Willow Falls Senior Living |
AL
IL
MC
|
Crest Hill | 113 | No | - | 58 | - |
| GreenFields of Geneva |
AL
IL
MC
NH
SNF
|
Geneva | 77 | Yes | A+ | 6 | Studio / 1 Bed / 2 Bed |
| Wesley Village Retirement Center |
AL
IL
MC
NH
SNF
|
Macomb | 73 | No | - | 5 | - |
| Vi at The Glen |
AL
NH
IL
MC
|
Glenview | 36 | Yes | A+ | 52 | 1 Bed / 2 Bed / Villa |
Frequently Asked Questions about Willow Falls Senior Living
Who is the owner of Willow Falls Senior Living?
Willow Falls Senior Living is legally operated by Willow Falls Al Operations, LLC.
Is Willow Falls Senior Living in a walkable area?
Willow Falls Senior Living has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Willow Falls Senior Living?
According to IL state health department records, Willow Falls Senior Living's license number is 5108839.
When does Willow Falls Senior Living's license expire?
According to IL state health department records, Willow Falls Senior Living's license expires on March 31, 2027.
What is the occupancy rate at Willow Falls Senior Living?
Willow Falls Senior Living's occupancy is 76%.
Are pets allowed at Willow Falls Senior Living?
Yes, Willow Falls Senior Living allows residents to bring their pets.
How many beds does Willow Falls Senior Living have?
Willow Falls Senior Living has 113 beds.
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