Owned by Diversicare Leasing LP, Windsor House is a nursing home on McAllister Drive in Huntsville, Alabama. From here, families can conveniently access regional hospitals and medical services. The 117-bed facility has been operating for 38 years and serves both post-acute rehabilitation and longer-term nursing care residents. Medicare, Medicaid, and private pay are accepted, giving families multiple ways to fund care.
The home has a substantial nursing staff. Total nursing care averages 3 hours and 43 minutes per resident each day. Licensed nurses and certified nursing assistants are available 24 hours a day to support daily personal care and medication management. They are responsible for specialized services such as diabetic care and insulin administration. At 83% occupancy, the facility is nearing capacity. Residents stay an average of about 4 months.
State inspections identified issues around medication practices, the accuracy of resident assessments and care documentation, infection control procedures, and facility maintenance standards. Families should ask about these areas during a tour to evaluate the daily operations.
The surrounding Huntsville neighborhood has a Walk Score of 37. Some nearby services are reachable on foot, but residents and visiting family need transportation for most trips.
Amenities on-site include homemade meals prepared throughout the day and scheduled activities to keep residents engaged. With 24-hour staffing, medication oversight, and established routines, the home has created a structured care environment for residents with ongoing nursing needs.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 27m per day | ▼ 29% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 35m per day | ▼ 26% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 41m per day | ▼ 33% State avg: 2h 30m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 18m per day | ▼ 30% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ■ Avg State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 27% State avg: 22m per day · National avg: 28m per day |
Windsor House is administered by Bennie Susan Henderson.
Key information about the people who lead and staff this community.
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AL Average | vs. AL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 28 | 17 | This facility has 65% more total deficiencies than a typical Alabama assisted living residence (28 vs. AL avg 17).↑ 65% worse |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 3.5 | 2.1 | This facility has 67% more deficiencies per year than a typical Alabama assisted living residence (3.5 vs. AL avg 2.1).↑ 67% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.71
15% better than Alabama averageAlabama average: 2.00
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.47
38% worse than Alabama averageAlabama average: 1.79
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.1%
11% worse than Alabama averageAlabama average: 24.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.9%
21% worse than Alabama averageAlabama average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Alabama averageAlabama average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
19.2%
64% worse than Alabama averageAlabama average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
47.4%
6% worse than Alabama averageAlabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
2.9 miles from city center
Estimated distance in miles from Huntsville's city center to Windsor House's address, calculated via Google Maps.
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The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
| Merrill Gardens at Madison | AL IL MC | Madison (The Shoppes Of Madison) | 160
Facility
160
AL AVG
90
Rank
#22 / 243 | Yes |
46
Facility
46
AL AVG
36
Rank
#151 / 417 | Studio / 1 Bed / 2 Bed | - | Stacey Henley |
| Windsor House | AL HOS | Huntsville | 117
Facility
117
AL AVG
90
Rank
#70 / 243 | No |
37
Facility
37
AL AVG
36
Rank
#202 / 417 | - | - | Bennie Susan Henderson |
| Proveer at Byrd Springs | AL IL MC | Huntsville (Fleming Hills) | 113
Facility
113
AL AVG
90
Rank
#74 / 243 | No |
49
Facility
49
AL AVG
36
Rank
#125 / 417 | - | - | Leigh Ann Hamby |
| Lynridge of Huntsville | AL MC | Huntsville (Piedmont) | 58
Facility
58
AL AVG
90
Rank
#164 / 243 | No |
58
Facility
58
AL AVG
36
Rank
#71 / 417 | Studio / Suite / 1 Bed | A- | Lashawna Springer |
| Redstone Village | AL IL MC NH SNF | Huntsville (Redstone Village) | 56
Facility
56
AL AVG
90
Rank
#167 / 243 | Yes |
17
Facility
17
AL AVG
36
Rank
#312 / 417 | SNF (Skilled Nursing) (56) | - | Amy Reynolds |
Windsor House is located in Huntsville, Alabama.
Here are the financial assistance programs available to residents in Alabama.
Windsor House has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
No, Windsor House has a no-pet policy.
Bennie Susan Henderson is the administrator of Windsor House.
Windsor House has 117 beds.
Yes — there are 2 photos of Windsor House in the photo gallery on this page.
Windsor House is located at 4411 Mcallister Drive, Huntsville, AL 35805.
(256) 837-8585 will put you in contact with the team at Windsor House.
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