Windsor House
Assisted Living & Hospice Care · Huntsville, AL

Windsor House

Assisted Living & Hospice Care · Huntsville, AL

Overview of Windsor House

Windsor House provides assisted living and hospice care in Huntsville, Alabama. Assisted living includes help with daily tasks such as dressing, bathing, and taking medications. Hospice care focuses on comfort and support at the end of life. The combination may suit someone who needs daily living support or comfort focused end of life care.

Medication management and delivery can help a resident keep medications organized and receive them without arranging delivery separately. Diabetic care and insulin administration support residents who need insulin as part of managing diabetes. Scheduled daily activities offer organized options each day. There is structure here.

Windsor House has 117 beds, and Bennie Susan Henderson is the administrator. A Walk Score of 37 places the area in a car dependent setting, so most errands require a car or a ride.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 117 Rank #9 / 125Bed count — State benchmarkedThis assisted living community is ranked 9th out of 125 assisted living communities we track in Alabama for bed count. Shows this facility's certified or reported bed count compared to other Alabama facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Alabama that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #10 / 50Years in operation — State benchmarkedThis assisted living community is ranked 10th out of 50 assisted living communities we track in Alabama for years in operation. Shows how long this facility has been in operation compared to other Alabama facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Alabama that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
38 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #57 / 146Walk Score — State benchmarkedThis assisted living community is ranked 57th out of 146 assisted living communities we track in Alabama for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Alabama facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Alabama that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
37 / 100

About this community

License Details

StatusRegular
CountyMadison
CMS Certification Number015397

Ownership & Operating Entity

Windsor House is administered by Bennie Susan Henderson.

Profit StatusFor-profit

Staffing & Medical

3 services
Licensed Nurses/CNAs
24-Hour Staffing
Staff-to-Resident Ratio: Low Resident to Caregiver Ratio

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Low Resident To Caregiver Ratio
Activities
Specific Programs24 Hour Care, Homemade Meals, Medication Management & Delivery, Diabetic Care and Insulin Administration, Scheduled Daily Activities
Operating Hours24 hours a day, 7 days a week

Contact Windsor House

Inspection History

In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.

Since 2018 · 8 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
28 deficiencies 5 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Alabama state average
Overall vs. AL average 2 Worse Metrics worse than Alabama average:
• Total deficiencies (87% above)
• Deficiencies per inspection (24% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAL Averagevs. AL Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2815.0 This facility has 87% more total deficiencies than a typical Alabama assisted living residence (28 vs. AL avg 15).↑ 87% worse
Deficiencies per inspection Info Average deficiencies per inspection. 5.64.5 This facility has 24% more deficiencies per inspection than a typical Alabama assisted living residence (5.6 vs. AL avg 4.5).↑ 24% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAL Averagevs. AL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 51.0 This facility has had 400% more total inspections than the Alabama average (5 vs. AL avg 1). More inspections can mean more regulatory scrutiny rather than worse care.↑ 400% more

Places of interest near Windsor House

Address 2.9 miles from city center Info Estimated distance in miles from Huntsville's city center to Windsor House's address, calculated via Google Maps.

Calculate Travel Distance to Windsor House

Add your location

Address

Compare Assisted Living around Huntsville

Info below is compiled from the AL Dept. of Public Health (ADPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Merrill Gardens at Madison
AL
IL
MC
Madison (The Shoppes Of Madison)
160
Facility 160
AL AVG 63
Rank #5 / 125
Yes
46
Facility 46
AL AVG 33
Rank #40 / 146
Studio / 1 Bed / 2 Bed-Stacey Henley
Windsor House
AL
HOS
Huntsville
117
Facility 117
AL AVG 63
Rank #9 / 125
No
37
Facility 37
AL AVG 33
Rank #57 / 146
--Bennie Susan Henderson
Brookdale Jones Farm
AL
IL
Huntsville (Jones Valley Estates)
60
Facility 60
AL AVG 63
Rank #47 / 125
Yes
25
Facility 25
AL AVG 33
Rank #92 / 146
Studio / 1 Bed / 2 BedA+Heather Brandt
Lynridge of Huntsville
AL
MC
Huntsville (Piedmont)
58
Facility 58
AL AVG 63
Rank #56 / 125
No
58
Facility 58
AL AVG 33
Rank #13 / 146
Studio / Suite / 1 BedA-Lashawna Springer
Redstone Village
AL
CCRC
IL
MC
NH
SNF
Huntsville (Redstone Village)
56
Facility 56
AL AVG 63
Rank #57 / 125
Yes
17
Facility 17
AL AVG 33
Rank #112 / 146
SNF (Skilled Nursing) (56)-Amy Reynolds

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AL assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Alabama

Windsor House is located in Huntsville, Alabama.
Here are the financial assistance programs available to residents in Alabama.

Get Financial aid guidance

Elderly and Disabled Waiver

Alabama Medicaid E&D Waiver

Age 65+ or disabled
General Alabama resident, Medicaid-eligible, requires nursing home-level care but can live in community with support.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
AL

Must be assessed by a nurse for nursing home-level care need.

Benefits
In-home personal care (4-6 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$50/day avg.) Home-delivered meals Case management

Alabama Respite for Caregivers Program

Alabama Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General Alabama resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AL

Focus on rural caregivers; limited funding.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$50/day) Short-term facility care (up to 5 days)

SenioRx Prescription Assistance Program

AL SenioRx

Age 55+
General Alabama resident, chronic illness requiring daily medication, not fully covered by other drug plans.
Income Limits ~$3,000/month individual, varies by AAA
Asset Limits Not strictly enforced; income-focused.
AL

High ROI; saved $43.5M for 6,825 participants in FY 2022.

Benefits
Prescription cost reduction (avg. $6,300/year savings per participant) Medication management support

Weatherization Assistance Program (WAP)

AL WAP

Age 60+ priority
General Alabama resident, own or rent home, low-income status.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-driven.
AL

Prioritizes seniors and disabled; limited annual funding.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000 in annual energy savings)

Section 202 Supportive Housing for the Elderly

AL Section 202

Age 62+
General Alabama resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,500/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AL

High demand in urban areas like Birmingham; limited units statewide.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Alabama CARES Program

AL CARES

Age
General Caregivers of Alabama residents aged 60+ needing assistance with 3+ daily activities; no age limit for caregivers.
Income Limits No strict limit; cost-sharing based on recipient’s income e.g., ~$2,500/month threshold
Asset Limits Not applicable; focus on need.
AL

Prioritizes caregivers with greatest economic/social need; complements respite programs like AL Lifespan Respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplemental supplies (e.g., $200/year avg.)

Frequently Asked Questions about Windsor House

Is Windsor House in a walkable area?

Windsor House has a walk score of 37. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

How long has Windsor House been in business?

Windsor House has been operating for approximately 38 years, based on available licensing and registration records.

Are pets allowed at Windsor House?

No, Windsor House has a no-pet policy.

Does Windsor House operate as a for-profit or non-profit?

Windsor House is registered as a for-profit in AL.

Who is the administrator of Windsor House?

Bennie Susan Henderson is the administrator of Windsor House.

How many beds does Windsor House have?

Windsor House has 117 beds.

Has Windsor House had any deficiencies?

Windsor House has had 28 reported deficiencies according to records from AL Department of Health.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance