Page 3 of Best Independent Living in Austin, TX

Westminster receives a 3-star CMS overall rating (7.4% above Texas average) supported by exceptional staffing: 4-star rating reflects 5 hours 9 minutes of adjusted nursing care per resident per day, ranking 18th of 289 Texas facilities and 42% above state average. Weekend staffing reaches 4 hours 20 minutes per resident daily. The facility maintains 15 registered nurses, 21 licensed practical nurses, and 81 certified nursing aides. Staff-to-resident ratio 2.03:1 is 37% better than the Texas average. Quality measures receive a 4-star rating (33.2% above state average). Health inspection earns 3 stars (27.6% below state average). One September 2024 penalty of $29,000 represents the sole enforcement action in three years; 64% lower than state average.

Located at 4232 Jackson Ave in Austin’s Military Heights neighborhood (3.5 miles from city center), Westminster is an 85-bed voluntary non-profit nursing home operated by Charles Borst. Occupancy reaches 72.4% (8.9% above Texas average). Current census 78 comprises 88.5% private-pay and 11.5% Medicare residents. The facility serves primarily Medicare short-stay rehabilitation (62% of admissions, typical 23-day stay) and private-pay long-term residents (38%, typical one year).

Walk score 26. Minimum age 62; pets allowed; smoke-free.

2023 gross revenue totaled $10.7 million with net income $2.7 million (25.6% profit margin). Total payroll reached $21.9 million (38.4% of revenue), below the typical 51–63% for well-run Texas facilities. The facility ranks #3 in Texas by revenue and #3 by total payroll. Staffing includes 158 total (100 employees, 58 contractors).

Long-stay quality shows functional preservation strengths: functional decline 12.4% (23% better than state); need for help with ADLs 13.0% (19% better); pressure ulcers 2.9% (35% better); depressive symptoms 0.0%. Notable deficits include urinary tract infection 1.8% (127% worse than state); weight loss 5.6% (61% worse); antipsychotic use 15.0% (91% worse).

Westminster provides nursing home, independent living, assisted living, memory care, skilled nursing, and respite care with 24-hour nursing staff, physical/speech/occupational therapy services, and amenities including dining, beauty services, transportation, housekeeping, fitness center, swimming pool, walking paths, outdoor patio, community room, and 24-hour emergency maintenance.

Westminster operates with strong staffing above state benchmarks and bifurcated clinical quality, exceptional functional outcomes offset by elevated infection and medication use rates, serving primarily Medicare short-stay rehabilitation admissions.

Marilyn M Campbell Center is a skilled nursing community in Austin, Texas, providing care services to older adults throughout the Travis County region. Managed by Buckner Retirement Services, Inc., a faith-based voluntary nonprofit organization, it is categorized as a Type B community. The community is Centers for Medicare & Medicaid Services certified and accepts Medicare and private funds. Notably, it has an active enforcement action currently pending as of early 2026.

The occupancy rate stands at 61.1%, which is slightly under the Texas average of 63.5 %. Residents typically stay for an average of 113 days. Medicare covers 41% of arrivals, generally for temporary recovery, while 59% utilize private pay, indicating a preference toward longer-term residents with private funding.

Regulatory data from the Texas Health and Human Services Commission reveals two evaluations that led to citations, totaling four findings. Of these, one was health-related and three pertained to the Life Safety Code, which is lower than the Texas state average of six total citations. The health finding from a February 2024 inspection concerned the strategy for managing the resident population and was resolved within 30 days. Furthermore, the safety findings from 2019 highlight concerns on storage methods, ventilation, and adherence to NFPA 101 Chapter 19 standards, all of which were corrected roughly one month after they were identified. A single enforcement action, consisting of an administrative penalty fee on February 19, 2026, is currently documented.

Marilyn M Campbell Center is well-suited for older adults in the Austin area who need professional nursing and prefer a mission-driven, nonprofit setting. Families using Medicare or private insurance who are looking for a mid-sized environment with a religious affiliation are also welcome. Since the community does not maintain an Alzheimer’s certification, families of older adults with complex memory support needs might reconsider.