Comparison Chart
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
Carmel Hills
Live your golden years in a relaxing retirement environment with Carmel Hills, a non-profit, Christian community in Charlotte, NC for residents needing independent living and assisted living. With its intimate and welcoming setting, residents enjoy closer relationships with the care team and fellow residents. Those needing extra care and support can feel at ease with a highly trained team of care professionals available round-the-clock to help them with their personal care, daily living activities, medication management, and more.
By handling the housekeeping and laundry for residents, Carmel Hills gives residents more free time to enjoy their passions and focus on their well-being. The community also organizes an array of activities to bring residents closer together and make sure they have plenty of opportunities to stay active and motivated. Well-balanced meals and replenishing snacks are also available to ensure residents never skip meal times and maintain proper nutrition. With Carmel Hills, residents can enjoy a fulfilling lifestyle without worrying about mundane chores or their finances.
What does this home offer?
Minimum Age: 55 Years Old
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Type of Care Available
Wilora Lake Healthcare Center – NC West
Set in a serene area in Charlotte, NC, Wilora Lake Healthcare Center – NC West provides a warm and welcoming environment for those needing skilled nursing services, short-term rehabilitation, or long-term care. They aim to improve residents’ quality of life by offering them personalized care plans with daily living assistance, comprehensive rehabilitation therapy programs, and memory care, depending on residents’ needs. With access to physical, speech, and occupational therapy services, residents can get back to doing the things they love in no time.
They also have an independent living and assisted living unit for residents looking to live their lives fully while receiving the care and assistance they may need. With no chores to worry about, residents can focus on maintaining their well-being and enjoying the things they love. At Wilora Lake Healthcare Center – NC West, residents are given all the care and support they need amidst a supportive setting that fosters healing and relaxation.
What does this home offer?
Accept Medicaid: Yes
Building Type: Single-story
Recreational Activities
Exercise Programs
Health Programs
Type of Care Available
The Brownstone
Nestled in the tranquil area of Charlotte, NC, The Brownstone is a cozy and secure haven for those seeking compassionate assisted living services. Their bright and spacious accommodations provide residents with a relaxing environment where they can receive 24/7 supervision, daily living assistance, and access to a range of healthcare services on-site. Those living with memory conditions also have access to personalized memory enrichment activities tailored to their individual abilities and in slowing cognitive decline.
Their campus is equipped with advanced safety features, emergency systems, visual cues, and wheelchair-accessible ramps to ensure residents feel safe and secure in their surroundings. They also ensure residents’ meals are tailored to their nutritional needs and approved by a registered dietician. With relaxing common areas, fun celebrations, and exciting events, residents find plenty of opportunities to celebrate life and make meaningful connections that last.
What does this home offer?
Housing Options: Private Rooms
Staff to Resident Ratio: 1 Staff : 3 Residents
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Safety Systems
Security Systems
Type of Care Available
Rank Methodology - Assisted Living Magazine’s Awards for Mecklenburg County Senior Homes
We score each senior living community using a weighted model that combines public review data, government inspection reports, licensing records, and other quality-of-care indicators.
Average ratings across major platforms (Google, Yelp, Facebook) combined with CMS (Centers for Medicare & Medicaid Services) and state-assisted living reports.
Service Rating Score — 25%Ratio of high (4–5 star) to low (1–2 star) reviews across review sites and senior living–specific platforms, showing consistency of care quality.
Complaint Percentage — 25%Proportion of formal complaints and deficiencies relative to total reviews and inspections. Lower complaint ratios indicate stronger compliance and resident satisfaction.
Business Hours & Availability — 10%Communities with higher staff-to-resident ratios, extended service hours, and flexible visitation/care availability receive higher scores.
License Status — 5%Verification that the community holds an active license with its state regulatory agency.
Total Score = Σ(weight × normalized metric).
Tie-breakers: Higher average satisfaction → higher service ratio → more reviews.
Data sources: CMS government data, state/local inspection reports, verified licensing boards, and major review platforms
Update cadence: Reviewed quarterly, with prompt updates when new reviews, reports, or complaints are filed
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