Best Memory Care in Holland, MI

Overview of Quincy Place Senior Living

Quincy Place Senior Living is a 102-bed community at 12300 Quincy Street in Holland, Ottawa County, Michigan, operated by Holland Senior Living, LLC. The facility opened in August 2023 with 70 assisted living beds and 32 memory care beds. Administrator Laura Kelling and Authorized Representative Jennifer Gellinger oversee operations.

Services include independent living, assisted living, memory care, 24-hour staffing, respite care, and rehabilitation. Amenities include restaurant-style dining with an executive chef, salon services, fitness center, housekeeping, scheduled transportation, and social and recreational activities. Walk score is 84, ranked 19th statewide for walkability. Pets are allowed.

The facility achieved substantial compliance at original licensing in August 2023.

However, compliance deteriorated quickly. April 2024 identified two deficiencies. Food items in refrigerators and cabinets were not labeled with appropriate open dates, making safety for consumption undeterminable. Kitchen temperature refrigeration logs were incomplete for three months, preventing verification that perishable foods remained at safe storage temperatures.

By May 2025, deficiencies escalated to five.

Four employee tuberculosis screenings occurred outside the required 10-day window of hire.

Medications for a resident were crushed and placed in pudding without a physician order documented in the medication administration record. This is medication handling failure of a specific kind: unsupervised alteration of medication form without clinical authorization.

Clean and soiled linens were mixed together in the memory care laundry room with clean linens found on the floor, creating cross-contamination risk. Dishwasher sanitization records contained missing or blank entries for multiple dates, leaving no verification that equipment met sanitation standards. Hazardous and toxic chemicals were stored unsecured and accessible in multiple cabinets throughout the facility, posing direct risk to residents, particularly those with cognitive impairment.

This is a brand-new facility that opened with no deficiencies and then accumulated seven violations within less than two years. The pattern shows deterioration rather than startup immaturity.

Direct inquiry about corrective actions taken after the May 2025 inspection is warranted, as is verification of specific protocols for medication handling, linen management, equipment sanitation, and chemical storage.

Families should ask about the reasons for Quincy Place’s escalating deficiencies within two years of opening, focusing on medication handling and chemical safety gaps.