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Compare Senior Care around Illinois
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Click column headers to sort
| Sunrise at Fountain Square |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lombard (Fountain Square) | 80
Facility
80
IL AVG
87
Rank
#181 / 425 | Yes |
58
Facility
58
IL AVG
51
Rank
#253 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Hcri Sun Three Lombard Il Senior Living LLC | 6 | 3
Facility
3
IL AVG
5.1
Rank
#163 / 303 | 0.5
Facility
0.5
IL AVG
0.8
Rank
#161 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / Suite / 1 Bed |
| Sunrise of Willowbrook |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Willowbrook (Clarendon Hills Road) | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | - | - | Szr Willowbrook Opco, LLC | 10 | 4
Facility
4
IL AVG
5.1
Rank
#182 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 4
Facility
4
IL AVG
1.2
Rank
#274 / 303 | Studio / Suite / 1 Bed / 2 Bed |
| Sunrise of Bloomingdale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bloomingdale | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
65
Facility
65
IL AVG
51
Rank
#197 / 648 | 28
Facility
28
IL AVG
12
Rank
#32 / 254 | A+ | Szr Bloomingdale Assisted Living Opco, LLC | 8 | 1
Facility
1
IL AVG
5.1
Rank
#106 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 3
Facility
3
IL AVG
1.6
Rank
#243 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Schaumburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Schaumburg | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | 25
Facility
25
IL AVG
12
Rank
#50 / 254 | A+ | Sunrise Schaumburg Assisted Living, LLC | 5 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 3
Facility
3
IL AVG
1.2
Rank
#252 / 303 | Studio / 1 Bed / 2 Bed |
| Cedarhurst of McHenry |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mchenry (Evergreen Park) | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
61
Facility
61
IL AVG
51
Rank
#223 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Cedarhurst Of Mchenry Operator, LLC | 5 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 3
Facility
3
IL AVG
1.6
Rank
#243 / 303 | -
Facility
-
IL AVG
1.2
Rank
#1 / 303 | Studio / Suite / 1 Bed / 2 Bed |
| River Glen of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles | 78
Facility
78
IL AVG
87
Rank
#192 / 425 | Yes |
45
Facility
45
IL AVG
51
Rank
#380 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | River Glen Of St. Charles | 3 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Naperville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Naperville (Naperville Park District) | 76
Facility
76
IL AVG
87
Rank
#199 / 425 | Yes |
33
Facility
33
IL AVG
51
Rank
#470 / 648 | 45
Facility
45
IL AVG
12
Rank
#10 / 254 | A- | Al I/Naperville Senior Housing Opco, LLC | 9 | 4
Facility
4
IL AVG
5.1
Rank
#182 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Melody Living Lake in the Hills Assisted Living & Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lake In The Hills | 88
Facility
88
IL AVG
87
Rank
#158 / 425 | No |
30
Facility
30
IL AVG
51
Rank
#495 / 648 | - | - | Al-Mc Lake In Hills Associates, LLC | 11 | 10
Facility
10
IL AVG
5.1
Rank
#268 / 303 | 0.9
Facility
0.9
IL AVG
0.8
Rank
#211 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 6
Facility
6
IL AVG
1.2
Rank
#299 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Buffalo Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Buffalo Grove (Prairie View) | 79
Facility
79
IL AVG
87
Rank
#189 / 425 | Yes |
56
Facility
56
IL AVG
51
Rank
#272 / 648 | - | - | Szr Buffalo Grove Assisted Living Opco, LLC | 9 | 1
Facility
1
IL AVG
5.1
Rank
#106 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed / Suite |
| Sunrise of Highland Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Highland Park | 75
Facility
75
IL AVG
87
Rank
#202 / 425 | Yes |
78
Facility
78
IL AVG
51
Rank
#115 / 648 | - | - | Sunrise Highland Park Senior Living, LLC | 6 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.3
Facility
0.3
IL AVG
0.8
Rank
#129 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Naperville North |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Naperville (Naperville Park District) | 77
Facility
77
IL AVG
87
Rank
#197 / 425 | Yes |
49
Facility
49
IL AVG
51
Rank
#344 / 648 | 18
Facility
18
IL AVG
12
Rank
#75 / 254 | - | Welltower Opco Group LLC | 3 | 5
Facility
5
IL AVG
5.1
Rank
#216 / 303 | 1.7
Facility
1.7
IL AVG
0.8
Rank
#253 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / 2 Bed |
| Villas of Holly Brook & Reflections Springfield |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield | 97
Facility
97
IL AVG
87
Rank
#137 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Phillips Investments LLC-Springfield Facility Series | 14 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 7
Facility
7
IL AVG
1.2
Rank
#302 / 303 | Studio / 1 Bed / 2 Bed |
| Keystone Place at Richland Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | O'fallon (Parkway Lakeside) | 85
Facility
85
IL AVG
87
Rank
#166 / 425 | Yes |
22
Facility
22
IL AVG
51
Rank
#547 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Keystone Place At Richland Creek, LLC | 18 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Atria on the Lake |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glen Ellyn | 85
Facility
85
IL AVG
87
Rank
#166 / 425 | Yes |
75
Facility
75
IL AVG
51
Rank
#128 / 648 | - | - | Aoc Glen Ellyn Opco, LLC | 5 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / Suite |
| Three Oaks Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cary | 87
Facility
87
IL AVG
87
Rank
#161 / 425 | No |
56
Facility
56
IL AVG
51
Rank
#272 / 648 | - | - | Cary Senior Living, LLC | 10 | 7
Facility
7
IL AVG
5.1
Rank
#238 / 303 | 0.7
Facility
0.7
IL AVG
0.8
Rank
#189 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 6
Facility
6
IL AVG
1.2
Rank
#299 / 303 | - |
Cherish every moment of your golden years with Encore Memory Care at Bolingbrook, a distinct senior living community in Lily Cache Lane, Bolingbrook, IL, that focuses on memory care. With different levels of care, as well as respite care, the community goes above and beyond to provide the highest quality of care and assistance for individuals with dementia and other memory-related needs to ensure they are well-cared for. Moreover, personalized care is provided around the clock for seniors to thrive and live their lives to the fullest.
The community promotes a stress-free and welcoming environment to enhance residents’ cognition better and allow them to enjoy their golden years wholly. Residents also seek comfort in food and satisfy their cravings with healthy and delicious meals. Surrounded by beautiful landscapes and a serene environment, Encore Memory Care at Bolingbrook is ideal for seniors aiming to make every moment of their retirement count.
Settled in the peaceful community of Moline, IL, Charter Senior Living of Moline is an uplifting senior living community that offers a pleasant environment for assisted living, memory care, and short-term stays. Residents are guaranteed to receive utmost care and assistance with an experienced team of caregivers available anytime. A range of floor plans, including studios, one-bedroom, two- bedroom apartments, and companion suites are available for residents to choose from.
Residents can continue doing their passions or explore new interests with an array of engaging activities and wonderful amenities available within and nearby the community. The community provides inviting common spaces, such as a cafe & bistro, library, lovely dining areas, spacious community rooms, and gorgeous outdoor areas. With housekeeping, laundry, and maintenance taken care of, residents are free to indulge in the great things the community offers.
The Colonnade Senior Living at O’Fallon boasts a resident-focused lifestyle that helps seniors achieve healthy and balanced well-being. As an upscale affordable assisted living, independent living, and memory care community, the individual-focused atmosphere practices an outstanding and compassionate approach where individuals thrive while living an active and independent senior living.
The Colonnade means an experience built on luxury, convenience, and flexibility. Accommodations include all-inclusive services and amenities, including medication management, 24/7 supervised care, specialized memory care programs, chef-prepared meals, engaging activities, and ADLs for stress-free living. Amenities include well-lit common spaces, a game room, spacious outdoor spaces, and an exquisite dining hall.
StoryPoint is an extraordinary residential assisted living in Naperville community located in the heart of Naperville, Illinois. The home offers a range of living options, including independent living, enhanced living, assisted living, and specialized memory care benefits. From spot-on housekeeping services to a thoughtfully designed environment, every detail is tailored to ensure residents feel truly at home.
Pamper yourself at the beauty salon and barbershop, unwind with a good book in the library, or simply enjoy the open concept floor plans that provide a sense of spaciousness and freedom. At StoryPoint, you’ll find the perfect balance between independence and the level of care you require. Engaging activities and events are a regular occurrence, bringing joy and creating cherished memories. It’s no wonder StoryPoint has received recognition and awards for its exceptional service and dedication to assisted living levels of care.
Settled in the neighborhood of Barrington, IL, the Chapters Living of Barrington is a dedicated senior living community that offers assisted living and memory care services. With its commitment to provide above and beyond services to its residents, this community ensures customized care plans with personalized attention and support. A wide array of accommodations with several floor plans are tailored for individual tastes of its residents. As for memory care, it offers a specialized program devised to treat Dementia and Alzheimer’s Disease thorough the help of evidence-based techniques.
Experience its one-of-kind amenities and services for dining, social activities, neighborhoods, health and wellness, and salon services to live life to the fullest. Enjoy meeting new companions and build genuine relationships with other residents in this inclusive community. At the Chapters Living of Barrington, seniors are guaranteed a wonderful retirement.
Sit by the porch and enjoy the refreshing breeze of 10th Street, Silvis, IL, with the outstanding senior living community of New Perspective Senior Living Silvis offering assisted living, independent living, and memory care. The community features cozy and elegant accommodations in various studio, one-bedroom, and two-bedroom floor plans, ensuring the utmost comfort and security. With a kind and compassionate team delivering top-notch care and support, seniors enjoy a maintenance-free retirement and optimize their freedom.
Explore new adventures and rekindle passions with engaging activities and fun programs for leisure and wellness. Have the finest dining experience with healthy and tasty meals catering to dietary needs and preferences. With its bright and welcoming environment, seniors enjoy their golden years living as they prefer in New Perspective Senior Living Silvis.
Nestled in the serene lands of Indigo Lane, Glenview, IL, Vi at the Glen is an idyllic senior living community offering assisted living, independent living, memory care, and skilled nursing. Relax within the beautifully crafted and spacious floor plans including one-bedroom, two-bedroom, and three-bedroom apartments. A kind and highly skilled team strives to deliver round-the-clock care and support for seniors to flourish and maximize their independence.
Vi at the Glen promotes a vibrant and welcoming environment, ensuring seniors experience meaningful interactions and gain new friends in the community. Revel in delightful and healthy meals catering to dietary needs and tastes. With its state-of-the-art amenities and lush grasslands, Vi at the Glen is a safe place for seniors to spend their golden years without worries.
Lakeview is a classic senior living community based in the scenic area of Bloomingdale, Illinois, offering compassionate memory care services to seniors dealing with the challenges of memory loss. The community helps its residents maintain their cognitive abilities and in touch with their most treasured memories through individualized services and a passionate team of experienced caregivers available 24/7. Residents comfortably reside in their well-designed accommodations while being conveniently close to medical facilities like Dupage Medical Group and other medical professionals who are equipped to serve the specific assisted living needs of people living with memory loss.
Focused on giving residents plenty of opportunities for enriching all aspects of their being, including their mind, body, and soul – the community conducts an array of well-curated activities and programming. Residents are encouraged to connect with nature, express themselves in various art forms, and invigorate their minds and bodies with uniquely designed fitness classes. A culinary team excellently handles the special nutritional and dietary needs of residents dealing with memory loss, with their carefully prepared menus and dishes made from the freshest ingredients. Here, residents are empowered to live their life to the fullest despite their afflictions with the support of excellent care and a welcoming atmosphere.
Conveniently settled in Savoy, IL, Autumn Fields Adult Community is a peaceful senior living community that offers independent living and assisted living options. Residents comfortably reside in graciously appointed accommodations, ranging from studios to one-bedroom, and two-bedroom apartments. Registered nurses and well-trained personnel are available 24 hours a day to attend to residents’ needs and emergencies.
Dedicated to making its residents’ lives easier, Autumn Fields offers a broad range of convenient services that eliminates the hassles of daily living in residents’ lives. These include cleaning & laundry services, transportation assistance, medication management, and assistance with activities of daily living. A team of talented chefs prepare three freshly prepared meals per day to satisfy residents’ cravings and dietary requirements. Fostering an interesting daily life, the community conducts various planned trips and outings and daily activities.
Gurnee Place Memory Care, IL, is devoted to creating an environment where individuals living with memory loss can lead fulfilling lives. The vision is centered on providing a warm and enriching space for people with Alzheimer’s or other memory loss illnesses. They offer personalized care plans tailored to each resident’s unique life experience, needs, preferences, and abilities. The community values building new connections, fostering personal growth, and bringing joy and fulfillment to residents’ lives.
The community boasts a team of professionally trained caregivers, available 24/7, specializing in Alzheimer’s and dementia care. Gurnee Place features a secure environment with emergency call response systems, medication administration, and assistance with daily activities. The purposely built Memory Care environment is designed for easy navigation, offering safety and engagement. Residents can enjoy various structured activities, from art and cooking classes to brain games and outings, promoting an enriching lifestyle. With on-site licensed nurses, vital sign monitoring, and personal and linen laundry services, Gurnee Place Memory Care prioritizes the well-being and comfort of each resident.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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