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Compare Senior Care around Tennessee
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Click column headers to sort
| Holston Health And Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville | 94
Facility
94
TN AVG
88
Rank
#174 / 427 | No |
2
Facility
2
TN AVG
34
Rank
#508 / 554 | - | 31
Facility
31
TN AVG
27
Rank
#154 / 385 |
81.9%
Facility
81.9%
TN AVG
73.7%
Rank
#112 / 287 | - | Daniel Graham Mckenzie | Nhc Healthcare/Holston Hills, LLC | - |
| Morning Pointe of Knoxville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 81
Facility
81
TN AVG
88
Rank
#204 / 427 | Yes |
2
Facility
2
TN AVG
34
Rank
#508 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 7
Facility
7
TN AVG
27
Rank
#353 / 385 |
80.2%
Facility
80.2%
TN AVG
73.7%
Rank
#125 / 287 | - | Kristy Ritch | Westland Medical Investors LLC | 620 days
Facility
620 days
TN AVG
465
Rank
#60 / 201 |
| Clarendale at Indian Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hendersonville (Indian Lake Boulevard) | 78
Facility
78
TN AVG
88
Rank
#216 / 427 | No |
38
Facility
38
TN AVG
34
Rank
#249 / 554 | 1 Bed / 2 Bed | 6
Facility
6
TN AVG
27
Rank
#362 / 385 |
93.6%
Facility
93.6%
TN AVG
73.7%
Rank
#36 / 287 | A+ | Mitchell Metzger | Hendersonville Tn Senior Living Leaseco, | 508 days
Facility
508 days
TN AVG
465
Rank
#91 / 201 |
| Morning Pointe of Franklin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
25
Facility
25
TN AVG
34
Rank
#350 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 9
Facility
9
TN AVG
27
Rank
#337 / 385 |
92.5%
Facility
92.5%
TN AVG
73.7%
Rank
#38 / 287 | A+ | Jenna Alley | Franklin Tn Medical Investors, LLC | 649 days
Facility
649 days
TN AVG
465
Rank
#52 / 201 |
| Charter Senior Living of Cookeville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cookeville (Pleasant View) | 84
Facility
84
TN AVG
88
Rank
#196 / 427 | Yes |
36
Facility
36
TN AVG
34
Rank
#260 / 554 | Studio / 1 Bed / 2 Bed | 27
Facility
27
TN AVG
27
Rank
#181 / 385 | - | - | Dawn Smith-Huckeby | Snh Tenn Tenant LLC | 691 days
Facility
691 days
TN AVG
465
Rank
#37 / 201 |
| Morning Pointe of Spring Hill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Spring Hill | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
24
Facility
24
TN AVG
34
Rank
#358 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 8
Facility
8
TN AVG
27
Rank
#345 / 385 |
87.5%
Facility
87.5%
TN AVG
73.7%
Rank
#70 / 287 | - | Alicia Armstrong | Spring Hill Medical Investors LLC | 554 days
Facility
554 days
TN AVG
465
Rank
#75 / 201 |
| Schilling Gardens Senior Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Collierville | 78
Facility
78
TN AVG
88
Rank
#216 / 427 | Yes |
29
Facility
29
TN AVG
34
Rank
#318 / 554 | Studio / 1 Bed | 44
Facility
44
TN AVG
27
Rank
#38 / 385 |
61.5%
Facility
61.5%
TN AVG
73.7%
Rank
#215 / 287 | A+ | Heather Overall | Southside Nursing , LLC | 433 days
Facility
433 days
TN AVG
465
Rank
#107 / 201 |
| Rain Forest Landings |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville (Truewood By Merrill) | 62
Facility
62
TN AVG
88
Rank
#282 / 427 | No |
18
Facility
18
TN AVG
34
Rank
#395 / 554 | Suite | 13
Facility
13
TN AVG
27
Rank
#314 / 385 |
95.2%
Facility
95.2%
TN AVG
73.7%
Rank
#28 / 287 | - | Nicole Mccrory | Landings Operator, LLC | 327 days
Facility
327 days
TN AVG
465
Rank
#140 / 201 |
| The Health Center at Standifer Place |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chattanooga (Walker Road) | 125
Facility
125
TN AVG
88
Rank
#68 / 427 | No |
38
Facility
38
TN AVG
34
Rank
#249 / 554 | - | 34
Facility
34
TN AVG
27
Rank
#49 / 385 |
33.6%
Facility
33.6%
TN AVG
73.7%
Rank
#281 / 287 | A+ | David Boozer | Maturecare Of Standifer Place, LLC | 4 days
Facility
4 days
TN AVG
465
Rank
#200 / 201 |
| Morning Pointe of Hixson |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hixson | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
19
Facility
19
TN AVG
34
Rank
#387 / 554 | Studio / Suite / Alcove / 1 Bed / 2 Bed | 16
Facility
16
TN AVG
27
Rank
#302 / 385 |
100.0%
Facility
100.0%
TN AVG
73.7%
Rank
#1 / 287 | - | Robin Jackson | Hixson Medical Investors, LLC | 743 days
Facility
743 days
TN AVG
465
Rank
#18 / 201 |
| TerraBella Athens |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Athens (Bohannon Addition) | 74
Facility
74
TN AVG
88
Rank
#231 / 427 | No |
55
Facility
55
TN AVG
34
Rank
#95 / 554 | - | 27
Facility
27
TN AVG
27
Rank
#181 / 385 |
85.1%
Facility
85.1%
TN AVG
73.7%
Rank
#89 / 287 | - | Mendy Howard | Athens Al/Mc, LLC | 131 days
Facility
131 days
TN AVG
465
Rank
#179 / 201 |
| Morning Pointe of Powell |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Powell (Powells Crossroads) | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
5
Facility
5
TN AVG
34
Rank
#481 / 554 | Studio / 1 Bed / 2 Bed | 11
Facility
11
TN AVG
27
Rank
#327 / 385 |
87.5%
Facility
87.5%
TN AVG
73.7%
Rank
#70 / 287 | - | Michael Tonietti | Powell Medical Investors, LLC | 654 days
Facility
654 days
TN AVG
465
Rank
#50 / 201 |
| Morning Pointe of East Hamilton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Ooltewah (Collegedale) | 81
Facility
81
TN AVG
88
Rank
#204 / 427 | Yes |
26
Facility
26
TN AVG
34
Rank
#342 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 6
Facility
6
TN AVG
27
Rank
#362 / 385 |
86.4%
Facility
86.4%
TN AVG
73.7%
Rank
#79 / 287 | A+ | Ian Shives | East Hamilton Medical Investors, LLC | 412 days
Facility
412 days
TN AVG
465
Rank
#113 / 201 |
| Pinnacle Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville (Waterville Lane) | 74
Facility
74
TN AVG
88
Rank
#231 / 427 | Yes |
5
Facility
5
TN AVG
34
Rank
#481 / 554 | Private Rooms | - |
63.5%
Facility
63.5%
TN AVG
73.7%
Rank
#204 / 287 | - | Beth Anne Watts | Altillo, LLC | 666 days
Facility
666 days
TN AVG
465
Rank
#46 / 201 |
| Northshore Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville (Rocky Hill Center) | 74
Facility
74
TN AVG
88
Rank
#231 / 427 | No |
6
Facility
6
TN AVG
34
Rank
#479 / 554 | Studio / 1 Bed | - |
82.4%
Facility
82.4%
TN AVG
73.7%
Rank
#108 / 287 | - | Carrie Catherwood | Northshore Heights, LLC | 716 days
Facility
716 days
TN AVG
465
Rank
#26 / 201 |
American House Hamilton Place is the premier assisted living and memory care home with the opportunity to live independently. The senior living community in Chattanooga is described as a flexible community that will adjust to the needs and wants of its residents. The residence’s environment focuses on comfort and comprehensive care to help seniors do more and be more as they continue to live life to the fullest. American House Hamilton Place ensures residents can grow and live purposeful lives during their golden years.
Community amenities and services help make the lives of its residents hassle-free, such as 24-hour licensed supervision, balanced meals provided, engaging activities scheduled, and a full-service salon available. Assisted living and memory care residents each receive specific care in terms of helping with daily living and memory care– that is, assistance with bathing, grooming, dressing, medication management, and activities for physical and mental stimulation activities.
Life Care Center of Hickory Woods is a skilled nursing and rehabilitation center. The upscale nursing home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional level of care that is delivered by their patient-friendly staff as an approach to offer the best care possible for their residents. Life Care Center can be trusted as a safe and secure community that cares for every patient’s needs.
Convenience and hassle-free living is the center of Life Care Center services: medication management, post-surgical care, and wound care; as well as their 24-hour skilled nursing care services provide compassionate care as it is their utmost priority. Other services include 24/7 easy admissions, fall prevention, IV therapy, discharge planning, and case management.
Mary Queens of Angels presents a unique and faith-centered approach to life. For the residents of this community, every day is an opportunity to celebrate and find joy in the present moment. With services that include senior care, memory support, personalized care plans, and therapy services on site, residents can experience the peace of mind that comes with knowing that their needs are being taken care of. Emergency pendant or pull cords are available in case of an emergency, and residents can enjoy three delicious meals every day.
The community is equipped with a wide range of amenities, including a bistro, library, home theater, salon and barber, transportation, piano, Wi-Fi, and a covered porch. These amenities are designed to keep residents engaged and entertained, while also providing opportunities for relaxation and socialization. For those who want to deepen their faith and connect with others in the community, Mary Queens of Angels also offers a variety of faith-based opportunities. The community choir, bible study, and mass are just a few examples of the activities available to residents who want to strengthen their connection to their faith.
Brookdale at Home Memphis provides exceptional home care services in the vibrant city of Germantown, TN, allowing seniors to maintain their independence while enjoying the city’s rich culture and history. Offering companion care, personal care, and respite care, this home care provider helps seniors with daily tasks such as light housekeeping, meal preparation, and errands. With the added benefit of transportation services, seniors can explore local attractions, visit friends, or attend appointments with ease, ensuring they stay active and engaged in the community.
Choosing Brookdale at Home Memphis means opting for a life of comfort and support tailored to individual needs. Seniors benefit from a range of amenities designed to enhance their well-being and quality of life. Caregivers are thoroughly background-checked, trained, and on boarded to assist with tasks like pet care, technology, and medication management. Whether seeking companionship or help with daily chores, Brookdale at Home Memphis ensures seniors feel safe, protected, and as independent as possible, making it an ideal choice for in-home care.
Nestled in Johnson City, Tennessee, Brookdale Johnson City offers an assisted living and memory care community that stands out from the rest. This charming, home-like community features countless areas for socializing, dining, and entertaining, along with a full calendar of events that provide opportunities for residents to engage in inspiring activities. The community offers support and guidance with many daily living activities, such as bathing, dressing, and medication management, and has staff available 24/7 to respond to emergencies.
For seniors seeking a fairly independent lifestyle with a helping hand, Brookdale Johnson City’s assisted living program provides luxuries like housekeeping and restaurant-style dining, along with personalized care. The memory care program uses a person-centered approach to help seniors with Alzheimer’s or dementia flourish, offering a daily structured path to strengthen cognitive and social skills while keeping residents physically and mentally engaged. The robust activities calendar caters to both assisted living and memory care residents, with options ranging from fitness classes and worship services to trivia games and resident socials. Residents can also enjoy delicious, restaurant-style meals in the elegant dining room, with dementia-friendly menus and individualized dining assistance available for memory care.
Nestled in the quiet residential neighborhood of Maryville, Tennessee, just a short drive from the Great Smoky Mountains National Park, Brookdale Browns Creek offers an assisted living experience that defies the typical senior living community. This quaint campus features landscaped grounds with beautiful walking paths, gardens, and common areas, providing the perfect place for residents to enjoy a rewarding retirement. The community’s dedicated staff is available 24/7 to provide personalized assistance, enhancing residents’ quality of life and redefining their independence.
At Brookdale Browns Creek, residents can manage their medications and daily activities with the support of the caring staff, while also connecting with others who share their interests and life experiences. The community’s robust activities calendar allows residents to wake up slowly with a warm cup of coffee, join a fitness class, or gather with friends over a nutritious, restaurant-style meal. The dining program is tailored to residents’ feedback and preferences, with a culinary team that creates a dining experience with fresh, seasonal ingredients. With the cooking, cleaning, and other chores taken care of, residents have ample time to explore the natural beauty of the surrounding area and enjoy the small-town charm of Maryville.
Located at 205 Westgate Drive in Springfield, Tennessee, Morningside of Springfield operates a 55-bed assisted and independent living community managed by Juliann Bagwell under Morningside of Springfield, LLC (a Tutera Senior Living facility). The single-story building sits 1.6 miles from Springfield city center and 1.61 miles from TriStar NorthCrest Medical Center. Current resident count is 53. The facility has operated for 27 years.
The facility does not accept Medicare or Medicaid; residents pay privately. BBB rating: A- (not accredited).
RThe community serves an advanced-age population with an average length of stay of 731 days; significantly above Tennessee’s 465-day average, reflecting long-term care and stability. Demographics: 32.1% are age 90+, 24.5% are ages 85–89, 18.9% are ages 80–84. Female residents comprise 79.2%; white residents, 98.1%.
The facility provides on-site maintenance, weekly housekeeping and linen service, dining, beauty services, transportation, recreational activities, and exercise programming. Housing consists of studio, one-, and two-bedroom apartments. Pets are permitted.
Admissions in 2024: 24. Discharges: 25, distributed as: private residence (3), residential care home (1), nursing home (4), other ACLF (1), death (12), other facilities (4). The high mortality (12 of 25 discharges) and extended average stay reflect the facility’s role in long-term care for advanced-age residents.
Walk Score is 8 (car-dependent; ranked 457 of 554 statewide). The neighborhood is geographically isolated with limited walkable services.
Morningside of Springfield serves private-pay assisted and independent living residents in a 27-year-old, geographically remote facility where extended average length of stay and high resident mortality reflect specialization in long-term care for advanced-age, stable populations.
Set in the quiet lands of Dannaher Drive, Powell, TN, The Lantern at Morning Pointe Powell is a distinguished senior living community focusing on memory care. The community features special programs to ensure seniors receive the care and assistance that best matches their needs and interests. Spend a wondrous retirement, experiencing new things with support from a team of dedicated and qualified professionals.
Optimize independence and cherish moments within the beautiful and cozy spaces of The Lantern at Morning Pointe Powell. With a holistic approach, the community doubles its efforts to enhance seniors’ quality of life. Indulge in carefully prepared meals catering to dietary needs and preferences. The Lantern at Morning Pointe Powell strives to provide a safe place for seniors to live their golden years with dignity and happiness.
Settled in the serene city of Franklin, TN, The Lantern at Morning Pointe is a thriving senior living community that offers specialized memory care in a cozy, one-story community. The community features various open and spacious floor plans that residents are free to decorate to make it feel like home. With its close proximity to Reid Hill Commons and the popular Leiper’s Fork area, seniors at The Lantern have plenty of opportunities to engage in local activities and enjoy the city they love.
The Lantern at Morning Pointe Franklin provides a structured, home-like environment designed to make residents feel safe and secure. The community offers specialized programs for early to moderately severe stages of Alzheimer’s, focusing on individual interests and personal strengths. Residents can benefit from personalized care plans, medical assistance, transportation services, delicious meals, exercise programs, and a variety of activities and group outings, all aimed at ensuring a better quality of life for seniors and peace of mind for their families.
Morning Pointe of Athens Assisted Living boasts an enriching retirement experience with memory care living in a nurturing environment. Management and staff strive to create a sense of community and belonging where everyone is welcome and included, and the facility maintains top-notch quality. When it comes to setting the standard for quality care and going above and beyond to meet the needs of seniors, it offers compassionate and kind care for its seniors.
Life is focused on an active and fulfilled holistic wellness. Seniors are offered an array of services, such as restaurant-style dining, walking paths, private assisted living apartments, stimulating memory care activities, medication management, and ADLs designed to meet the needs of every resident.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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