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Best Senior Care in Tennessee

Reviewed by
Last updated
Jun 2026
We analyzed
548 homes in Tennessee

Sources: CMS Centers for Medicare and Medicaid Services, and Tennessee Department of Health, Office of Aging and Long Term Care.

Compare Senior Care around Tennessee

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Click column headers to sort
Holston Health And Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville
94
Facility 94
TN AVG 88
Rank #174 / 427
No
2
Facility 2
TN AVG 34
Rank #508 / 554
-
31
Facility 31
TN AVG 27
Rank #154 / 385
81.9%
Facility 81.9%
TN AVG 73.7%
Rank #112 / 287
-Daniel Graham MckenzieNhc Healthcare/Holston Hills, LLC-
Morning Pointe of Knoxville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
2
Facility 2
TN AVG 34
Rank #508 / 554
Studio / Alcove / 1 Bed / 2 Bed
7
Facility 7
TN AVG 27
Rank #353 / 385
80.2%
Facility 80.2%
TN AVG 73.7%
Rank #125 / 287
-Kristy RitchWestland Medical Investors LLC
620 days
Facility 620 days
TN AVG 465
Rank #60 / 201
Clarendale at Indian Lake
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hendersonville (Indian Lake Boulevard)
78
Facility 78
TN AVG 88
Rank #216 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
93.6%
Facility 93.6%
TN AVG 73.7%
Rank #36 / 287
A+Mitchell MetzgerHendersonville Tn Senior Living Leaseco,
508 days
Facility 508 days
TN AVG 465
Rank #91 / 201
Morning Pointe of Franklin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Franklin
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
25
Facility 25
TN AVG 34
Rank #350 / 554
Studio / Alcove / 1 Bed / 2 Bed
9
Facility 9
TN AVG 27
Rank #337 / 385
92.5%
Facility 92.5%
TN AVG 73.7%
Rank #38 / 287
A+Jenna AlleyFranklin Tn Medical Investors, LLC
649 days
Facility 649 days
TN AVG 465
Rank #52 / 201
Charter Senior Living of Cookeville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cookeville (Pleasant View)
84
Facility 84
TN AVG 88
Rank #196 / 427
Yes
36
Facility 36
TN AVG 34
Rank #260 / 554
Studio / 1 Bed / 2 Bed
27
Facility 27
TN AVG 27
Rank #181 / 385
--Dawn Smith-HuckebySnh Tenn Tenant LLC
691 days
Facility 691 days
TN AVG 465
Rank #37 / 201
Morning Pointe of Spring Hill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Spring Hill
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
24
Facility 24
TN AVG 34
Rank #358 / 554
Studio / Alcove / 1 Bed / 2 Bed
8
Facility 8
TN AVG 27
Rank #345 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Alicia ArmstrongSpring Hill Medical Investors LLC
554 days
Facility 554 days
TN AVG 465
Rank #75 / 201
Schilling Gardens Senior Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Collierville
78
Facility 78
TN AVG 88
Rank #216 / 427
Yes
29
Facility 29
TN AVG 34
Rank #318 / 554
Studio / 1 Bed
44
Facility 44
TN AVG 27
Rank #38 / 385
61.5%
Facility 61.5%
TN AVG 73.7%
Rank #215 / 287
A+Heather OverallSouthside Nursing , LLC
433 days
Facility 433 days
TN AVG 465
Rank #107 / 201
Rain Forest Landings
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 88
Rank #282 / 427
No
18
Facility 18
TN AVG 34
Rank #395 / 554
Suite
13
Facility 13
TN AVG 27
Rank #314 / 385
95.2%
Facility 95.2%
TN AVG 73.7%
Rank #28 / 287
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 465
Rank #140 / 201
The Health Center at Standifer Place
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chattanooga (Walker Road)
125
Facility 125
TN AVG 88
Rank #68 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
-
34
Facility 34
TN AVG 27
Rank #49 / 385
33.6%
Facility 33.6%
TN AVG 73.7%
Rank #281 / 287
A+David BoozerMaturecare Of Standifer Place, LLC
4 days
Facility 4 days
TN AVG 465
Rank #200 / 201
Morning Pointe of Hixson
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hixson
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
19
Facility 19
TN AVG 34
Rank #387 / 554
Studio / Suite / Alcove / 1 Bed / 2 Bed
16
Facility 16
TN AVG 27
Rank #302 / 385
100.0%
Facility 100.0%
TN AVG 73.7%
Rank #1 / 287
-Robin JacksonHixson Medical Investors, LLC
743 days
Facility 743 days
TN AVG 465
Rank #18 / 201
TerraBella Athens
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Athens (Bohannon Addition)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
55
Facility 55
TN AVG 34
Rank #95 / 554
-
27
Facility 27
TN AVG 27
Rank #181 / 385
85.1%
Facility 85.1%
TN AVG 73.7%
Rank #89 / 287
-Mendy HowardAthens Al/Mc, LLC
131 days
Facility 131 days
TN AVG 465
Rank #179 / 201
Morning Pointe of Powell
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Powell (Powells Crossroads)
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Studio / 1 Bed / 2 Bed
11
Facility 11
TN AVG 27
Rank #327 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Michael ToniettiPowell Medical Investors, LLC
654 days
Facility 654 days
TN AVG 465
Rank #50 / 201
Morning Pointe of East Hamilton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Ooltewah (Collegedale)
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
26
Facility 26
TN AVG 34
Rank #342 / 554
Studio / Alcove / 1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
86.4%
Facility 86.4%
TN AVG 73.7%
Rank #79 / 287
A+Ian ShivesEast Hamilton Medical Investors, LLC
412 days
Facility 412 days
TN AVG 465
Rank #113 / 201
Pinnacle Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville (Waterville Lane)
74
Facility 74
TN AVG 88
Rank #231 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Private Rooms-
63.5%
Facility 63.5%
TN AVG 73.7%
Rank #204 / 287
-Beth Anne WattsAltillo, LLC
666 days
Facility 666 days
TN AVG 465
Rank #46 / 201
Northshore Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
6
Facility 6
TN AVG 34
Rank #479 / 554
Studio / 1 Bed-
82.4%
Facility 82.4%
TN AVG 73.7%
Rank #108 / 287
-Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 465
Rank #26 / 201
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View all Nearby Homes

American House Bartlett

3345 Kirby Whitten Rd, Bartlett, TN 38134
Overview of American House Bartlett

Rediscover yourself with plenty of opportunities for exploration at American House Bartlett, a prominent senior living community in Bartlett, TN, offering an inviting setting for assisted living and respite stays. Live comfortably with the support of a compassionate team that handles daily chores, assists with daily living activities, and provides nurturing care. Bask in comfort and security in carefully curated apartments, ranging from studios to one-bedroom and two-bedroom floor plans.

Discover a new interest with the help of an enticing calendar of activities and organized events. Make new connections at the cozy and well-designed common spaces, including a salon, game & activity room, and refreshing outdoor areas like the community garden and courtyard. Enjoy a nourishing dining experience with a team of chefs that carefully prepares nutritious and delicious meals based on residents’ tastes and dietary needs. Here, residents are given a peaceful environment where they can flourish and continue living an empowering lifestyle.

Contact American House Bartlett

American House West Knoxville

8024 Gleason Dr, Knoxville, TN 37919
Overview of American House West Knoxville

Set in Knoxville, TN, American House West Knoxville is a blissful senior living community that offers assisted living, memory care, and respite stays. Featuring beautifully designed private apartments, a bustling social calendar, and just-right support, the community guarantees residents a comfortable and secure residence with access to necessary care even as their needs change. The community’s ideal location provides easy access to great dining, shopping and cultural attractions that fosters a vibrant living experience.

Committed to delivering compassionate service that make residents proud to stay at American House West Knoxville, they offer various amenities and conduct an array of engaging activities. Residents live comfortably with services like meal preparation, housekeeping, laundry, transportation, medication management, and assistance with daily living activities. Residents indulge in a great dining experience with deliciously prepared meals and dining assistance for those who require an extra help.

Contact American House West Knoxville

Overview of The Lantern at Morning Pointe Clinton

Settled in Clinton, TN, The Lantern at Morning Pointe Clinton is a thriving senior living community that offers comprehensive memory care services. Dedicated to making the lives of residents dealing with memory loss much easier, the community provides compassionate memory care services, including access to a 24/7 clinical team on-site. The community collaborates closely with residents, their families, and other health care providers in creating a care plan that best fits their needs.

Committed to helping residents retain their independence for as long as they could, the community offers access to on-site physical, occupational, and speech therapy services. Residents are also free to participate in the activity of their choosing, such as sensory programs, cognitive programs, intergenerational programming, live entertainment, and organized group outings. With specially prepared meals by the culinary team with local farm-fresh food, residents are guaranteed to receive the nourishment they need to continue living a meaningful life.

Contact The Lantern at Morning Pointe Clinton

Overview of Charter Senior Living of Hermitage

Discover a true sense of community and personalized care at Charter Senior Living of Hermitage, a welcoming senior living community in Hermitage, TN, offering independent living, assisted living, and memory care. Residents can choose from a wide selection of floor plans, including spacious studio, one- and two-bedroom apartments. Long-tenured caregivers provide comprehensive care to residents, ensuring all their needs are met with compassion and dignity.

Focused on giving residents plenty of choices and opportunities to live a full, connected life, the community conducts an array of engaging activities and events, complemented with a variety of amenities. Delicious meals are prepared by a culinary team based on residents’ unique preferences. A fitness center, library, beauty salon, card room, and beautifully maintained grounds and courtyard provides plenty of space for exploration. Moreover, weekly housekeeping and laundry services, maintenance, and transportation are available to provide residents with utmost convenience.

Contact Charter Senior Living of Hermitage

Overview of Morningside of Belmont

Seated in the heart of “Music City” Nashville, Morningside of Belmont independent living facility provides a vibrant community geared towards seniors seeking an active and fulfilling life. Being surrounded by friendly faces, taking part in lively discussions while enjoying tasty meals, bolsters a healthy social life. Spacious apartments that put an emphasis on natural light, and provide a cozy spot for you to kick back, relax, and recharge.

Wherever your interests lie, Morningside of Belmont has got something for you. Music enthusiasts, fitness buffs, lifelong learners, will be able to enjoy many concerts and performances, a top-class gym, and various educational workshops, respectively. All with the peace of mind that you’ll be receiving amazing service from an expert staff, should you require it. This independent living system encourages and empowers residents to safely live life on their own terms, exploring more of what they enjoy and even picking up hobbies they never imagined being interested in.

Contact Morningside of Belmont

Overview of Nhc Place Cool Springs

Situated in Franklin, Nhc Place Cool Springs is an exceptional residence in Tennessee, providing not only short-term care and skilled nursing but also rehabilitation services to cater to the needs of seniors. Beyond these essential services, they extend their care offerings to assisted living, long-term care, and memory care, emphasizing the importance of fostering independence while ensuring reliable support. The facility, known for its positive environment and commitment to quality food, offers a broad range of healthcare services, making it a comprehensive destination for senior care.

Nhc Place Cool Springs boasts a large facility with an outstanding healthcare team, including specialized physicians, nurses, therapists, nurse practitioners, dietitians, and chefs dedicated to providing top-notch care. The on-site rehabilitation facility enhances convenience, while specialty services like IV therapy, podiatry care, diabetes management, psychological services, and more contribute to the holistic approach to senior well-being. This establishment excels in nursing home care, embodying qualifications and standards that prioritize the health and comfort of its residents.

Contact NHC Place Cool Springs

Overview of Morning Pointe of Chattanooga at Shallowford

Morning Pointe of Chattanooga at Shallowford is the city’s premiere assisted living home. Management and staff strive to create a sense of community and belonging where everyone is welcome and included, and the facility maintains top-notch quality. When it comes to setting the standard for quality care and going above and beyond to meet the needs of seniors, it offers compassionate and kind care for its seniors.

Life is focused on an active and fulfilled holistic wellness. Seniors are offered an array of services such as restaurant-style dining, walking paths, and private assisted living or independent living apartments designed to meet the needs of every resident.

Contact Morning Pointe of Chattanooga at Shallowford

Overview of Harmony at Bellevue

Harmony at Bellevue is a premier senior living community located in the serene city of Bellevue, Tennessee. Designed to provide a comfortable and engaging lifestyle for seniors, this community offers a range of care options, including assisted living and memory care services. The thoughtfully designed apartments provide residents with a cozy and private living space, while the inviting common areas create a warm and welcoming atmosphere for socialization, relaxation, and participation in various activities. The dedicated and compassionate staff at Harmony at Bellevue is committed to providing personalized care that meets the unique needs and preferences of each resident, ensuring their comfort, well-being, and happiness.

At Harmony at Bellevue, residents have access to a wide range of amenities and services that enrich their daily lives. Nutritious meals, prepared by skilled chefs, are served in the elegant dining room, fostering both nourishment and social connections. The community offers a diverse array of engaging activities and programs, including fitness classes, social events, cultural outings, and educational opportunities, designed to stimulate the mind, body, and spirit. The outdoor spaces, including beautifully landscaped gardens and walking paths, provide opportunities for residents to enjoy nature and spend time outdoors. With its focus on personalized care, vibrant programming, and a supportive community environment, Harmony at Bellevue provides seniors with a warm and fulfilling living experience in the heart of Tennessee.

Contact Harmony at Bellevue

Overview of South Breeze Senior Living

South Breeze is an assisted living and memory care community that has gained the trust of many families over the years. South Breeze encourages, empowers, and enriches the lives of their residents through their comprehensive services and professional staff. The assisted living community makes it a point that residents are able to live freely despite their needed assistance; they want their residents to make the most out of their experience at South Breeze. The small senior living community is proud to welcome and treat everyone like family in a place where they have a sense of belonging.

Senior care at South Breeze is all about priority; the professional staff maintain a professional relationship with their residents while being their additional support system. The community offers respite care, hospice care, and rehabilitation– all with the purpose of providing professional assistance for everyday living. South Breeze encourages residents to pursue their interests or continue with their personal matters while the staff handle the other tasks you do not want to deal with; at South Breeze, residents are able to practice a worry-free lifestyle.

Contact South Breeze Senior Living

Overview of Brookdale Goodlettsville

Just a short drive north of Nashville, Brookdale Goodlettsville is a lively senior living community in Goodlettsville, TN, that offers personalized assisted living options for seniors. Residents can enjoy the on-site beauty parlor, arts and crafts studio, courtyard and garden, and a cozy fireside living room. While living their best life, seniors can receive help with chores and support with daily activities like dressing and bathing, ensuring they have more time to focus on fun and relaxation.

Residents at Brookdale Goodlettsville benefit from a range of amenities and programs, including physical fitness and brain-stimulating games. To create a cozy living space with their beloved pets, residents have numerous floor plans to choose from that they can decorate with their favorite furnishings. With a 24/7 on-site team ready to assist in emergencies, both residents and their loved ones have peace of mind. Brookdale Goodlettsville is an excellent choice for seniors seeking a vibrant, supportive community where they can truly live well.

Contact Brookdale Goodlettsville

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
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