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Compare Senior Care around Washington State
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
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| Merrill Gardens at Tukwila |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Tukwila (Southcenter) | 80 | Yes | 63 | Studio / 1 Bed / 2 Bed | - | - | 2 | - | 13 |
| MorningStar Senior Living at Silver Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Everett (Twin Creeks) | 80 | No | 42 | Studio / 1 Bed / 2 Bed | - | - | - | - | - |
| Aegis Living Bellevue |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bellevue (West Bellevue) | 77 | No | 91 | - | 100.0% | - | 6 | - | 61 |
| The Hampton and Ashley Inn Memory Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Vancouver (Riveridge) | 85 | Yes | 32 | Studio / Shared Suite | - | - | - | - | - |
| Crista Shores |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Silverdale (Northwest Crista Shores Lane) | 82 | No | 56 | Studio / 1 Bed / 2 Bed | - | - | 4 | - | 13 |
| Brookdale Stanwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Stanwood | 80 | Yes | 51 | Studio / Suite / 1 Bed / 2 Bed | 77.5% | - | 4 | - | 30 |
| Aegis Living West Seattle |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Seattle (North Admiral) | 84 | Yes | 76 | Studio / 1 Bed / 2 Bed | 81.0% | C+ | 10 | 3 | 41 |
| Bonaventure of Salmon Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Vancouver (Pleasant Valley) | 89 | Yes | 22 | Studio / 1 Bed / 2 Bed | 70.8% | A+ | 33 | - | 59 |
| Brookdale Vancouver Stonebridge |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Vancouver Mall) | 80 | Yes | 70 | Studio / Suite | 85.0% | - | 12 | - | 27 |
| Sunrise of Edmonds |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Edmonds (Westgate) | 76 | Yes | 73 | Studio / 1 Bed / 2 Bed | 88.2% | - | 3 | - | 15 |
| Cogir of Vancouver |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Orchards) | 90 | Yes | 44 | Studio / Cottage / 1 Bed | 75.6% | - | 10 | 3 | 46 |
| Jefferson House Memory Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kirkland (Totem Lake) | 80 | No | 69 | Private / Shared Suite | 93.8% | - | 6 | 1 | 53 |
| Village Concepts of Issaquah-Spiritwood at Pine Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Issaquah (Providence Point) | 80 | No | 43 | Studio / Alcove / 1 Bed / 2 Bed | 90.0% | A+ | 6 | 1 | 35 |
| Prestige Senior Living Bridgewood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Vancouver (Landover - Sharmel) | 80 | No | 59 | - | 88.8% | - | 6 | 1 | 17 |
| Edmonds Landing Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Edmonds (The Bowl Of Edmonds) | 83 | Yes | 86 | Studio / 1 Bed | 44.6% | - | 9 | 4 | 31 |
Panorama City is a not-for-profit continuing care retirement community in Lacey, Washington, offering independent living, assisted living, and skilled nursing care for those 62+ in Thurston County. Along with a 50-bed capacity, the community’s full continuum of care provides continuity and long-term stability under one roof. As a nonprofit organization, the community follows a mission-driven approach that appeals to families who prioritize resident well-being over profit.
While limited, the community has a well-detailed inspection record. The most recent inspection by the Washington State Department of Social and Health Services on July 19, 2023, identified 10 deficiencies, which is well below the state average of 31. These findings were primarily related to fire and life safety documentation and equipment maintenance. A confirmed complaint investigation in December 2022 also cited a failure to report a resident’s fall with serious injury within the required 24-hour timeframe. No fines, immediate jeopardy findings, or license actions were reported. Overall, the record points to procedural and documentation issues rather than direct care concerns, though families may want to verify current practices during a visit.
Pricing starts at approximately $1,450 per month, placing the community among the more affordable entry points for a continuing care community in Thurston County. Along with a wide range of services and amenities, including skilled nursing care, 24-hour staffing, continuous urgent response, and on-site security, wellness checks, rehabilitation services, and respite care are also provided. Lifestyle services also include three meals per day with snacks, as well as weekly housekeeping and twice-weekly laundry services. Utilities are included in the monthly cost, and pets are allowed. Notably, the community does not accept Medicaid or Medicare, and payment options are limited to private pay and long-term care insurance.
Panorama City is well-suited for adults aged 62 and older seeking a full-service retirement community with a mission-focused approach. While its nonprofit structure and comprehensive continuum of care make it especially appealing for those planning ahead, it is more suitable for those who are able to pay privately or use long-term care insurance.
Colonial Vista Senior Living is a senior living community in Wenatchee, Washington, offering independent living, assisted living, and respite care for those 55+. The community maintains an active license through Chelan County and the Washington Department of Social and Health Services under license #2712. It also earned a Deficiency-Free Rating on the 2026 Washington State Survey, highlighting a strong record of regulatory compliance. With a 55-bed capacity, the community’s current occupancy is approximately 45.5%, indicating open availability for interested families.
While the recent survey recognition is notable, the inspection history needs careful consideration. The community has completed two state inspections, with the most recent complaint investigation on November 13, 2025, identifying deficiencies tied to Legionella contamination, failure to report a positive test result, water service disruption, and related resident hospitalizations, resulting in civil penalties. A prior complaint in August 2025 also confirmed that medication was administered by an uncredentialed staff member without proper documentation. For better context, families are encouraged to speak directly with the management about corrective actions and updated procedures for infection control and medication oversight.
Amenities stand out as a key strength, particularly as restaurant-style dining with chef-prepared meals served three times daily, along with an Anytime Menu that supports flexible dining preferences, is provided. Additional features also include life enrichment programs, pet-friendly support, concierge services, shared community spaces, and on-site wellness resources, while care services include help with activities of daily living, medication management, coordinated hospice support, short-term respite stays, rehabilitation services, and home health coordination. 24-hour staffing also provides consistent supervision and assistance.
Colonial Vista Senior Living is a strong option for those 55+ seeking a supportive setting with a wide range of amenities in central Washington. Its continuum of care, including both independent living and assisted living, also makes it a practical choice for couples with varying levels of support needs.
Chuckanut Ridge Assisted Living is a senior care community in Bellingham, Washington, that provides assisted living services designed to support older adults who need help with daily activities while maintaining a meaningful level of independence. With a license valid through September 2026, the community has a 70-bed capacity.
With only one inspection on record, the community has a relatively limited public compliance history. The most recent inspection by the Washington State Department of Social and Health Services, conducted on August 14, 2025, identified 10 deficiencies, which is notably lower than the state average of 31. All cited issues were related to fire safety documentation and equipment maintenance, including missing service records for fire protection systems, improper use of power strips, and fire extinguishers that were either incorrectly mounted or lacked maintenance documentation. Additionally, no complaint investigations or enforcement actions were reported.
The community offers a wide range of amenities and services, including chef-prepared meals, fitness classes, a salon with spa services, scheduled transportation, and a variety of daily social and recreational activities. Personal care services are extensive and include assistance with bathing, dressing, incontinence care, mobility support, medication management, and grooming. Housekeeping and laundry services are included, and the dining program provides three meals per day with accommodations for special diets. Respite care is also available, making it an option for families in need of short-term support. With 24-hour staffing and coordination with external healthcare providers, the community is also equipped to assist residents with more complex care needs. Pricing starts at approximately $4,300 per month.
Offering personalized care, social engagement, and on-site wellness services, Chuckanut Ridge Assisted Living is an ideal option for older adults who require consistent daily support in an active environment. Its broad range of services and relatively favorable recent inspection results appeal to those exploring senior care options within Whatcom County.
Highgate Senior Living is an assisted living and memory care community in Wenatchee, Washington, providing a whole-person approach to care. With an active license under #2225 through the Washington Department of Social and Health Services through August 2026, the community is part of a broader Highgate network that spans multiple locations across the western United States. With a 75-bed capacity, 54 beds are occupied, or an approximately 72% occupancy, in line with the Washington average. The community’s staff is also trained to support residents’ physical, emotional, and social needs.
The inspection history shows a combination of strengths and areas for improvement that warrant attention, with a total of 13 state inspections, which exceeds the Washington average of nine. Across these inspections, a total of 78 deficiencies were identified, which is significantly higher compared to a statewide average of 31. During the most recent life safety review on October 23, 2025, several fire safety concerns were identified, including incomplete documentation for system maintenance, unsecured oxygen cylinders, and insufficient clearance from ignition sources. Previous inspections also cited medication administration issues and gaps in resident monitoring, with some complaint investigations confirming lapses in care practices. Citations were issued, though no fines or license suspensions appear in available records. So, families are encouraged to discuss current fire safety corrections and updated medication management protocols with the management.
The community’s key strength lies in the range of care programs available, with assisted living, memory care, and couples care, allowing partners with different needs to remain together. Respite stays and independent living options are also available. Dining also features meals prepared from scratch and served in a restaurant-style setting. Being part of a larger regional network also allows the community to provide access to broader operational resources and standardized practices that may not be available in smaller communities.
Highgate Senior Living is a strong option for older adults and couples who value a relationship-centered approach and require access to multiple levels of care in one place. Its couples care offering is especially valuable for partners with differing support needs who wish to remain together.
Sullivan Park Senior Living is an independent and assisted living community in Spokane Valley, Washington, with 53 beds for those 55+ in Spokane County. The community has received notable recognitions, including being named Best Assisted Living Community in Spokane Valley, WA, and earned a deficiency-free rating on the 2026 Washington State survey, which sets it apart from many others in the region.
The community’s deficiency-free result on the 2026 state survey highlights an excellent compliance record, as no deficiencies, complaints, or enforcement actions are identified. This places the community among the top-performing communities within Washington State’s regulatory system. For families who prioritize a strong compliance history, this community stands out as a leading option in the Spokane Valley area.
Along with independent living and assisted living services, cottage-style residences are also provided, promoting a more residential setting rather than an institutional atmosphere. With a minimum age requirement of 55, it is suitable for a wide range of active adults as well as those transitioning into assisted living. While detailed information about specific amenities is limited, the community’s awards and regulatory performance suggest an exceptional overall standard of care and operations. Interested families are encouraged to request a full breakdown of amenities and pricing directly from the community.
Sullivan Park Senior Living is a great option for adults aged 55 and older in Spokane Valley seeking a community known for regulatory excellence, an established local reputation, and flexible living options, including apartments and cottages. Combining industry recognition, a deficiency-free survey result, and a smaller-scale setting, the community is an appealing choice for those seeking quality care but prefer a comfortable, home-like environment.
Regency Pullman is a senior living community in Pullman, Washington, offering a wide range of care options, including independent living, assisted living, memory care, skilled nursing, rehabilitation therapy, respite care, and long-term care, within its campus in Whitman County. With an 84-bed capacity, the community’s occupancy rate is at 74%, which aligns with the Washington state average.
The community’s compliance record suggests ongoing efforts toward improvement, with eight inspections by the Washington State Department of Social and Health Services. The most recent inspection on October 9, 2025, confirmed that previously identified fire safety issues had been resolved. Earlier inspections noted concerns such as gaps in staff screening, delays in tuberculosis testing, missing fingerprint background checks, incomplete nurse delegation training, and failure to update resident care plans. Additionally, some complaint investigations confirmed issues related to staff documentation and resident protections. However, no fines or license suspensions have been reported, and the most recent findings indicate progress, particularly in addressing fire safety compliance issues cited in prior inspections.
Rehabilitation services and skilled nursing care, along with respite care options for families in need of short-term support, are offered. Its comprehensive range of services makes it especially suitable for those anticipating their needs may change over time, allowing them to receive the care they need under one roof rather than relocating.
Regency Pullman is a strong option for seniors and families in Pullman, Washington, seeking a multi-level care setting in eastern Washington. With its full continuum of care, the community appeals to those connected to Washington State University or the surrounding agricultural communities who prefer to stay close to home as they plan for evolving care needs.
Orchard Park Assisted Living is a senior care community in Bellingham, Washington, offering assisted living services in its resident-centered setting in Whatcom County. This 96-bed community is currently operating at a 69% occupancy rate, which is slightly below the Washington state average of 72.5%.
The community’s inspection history with the Washington State Department of Social and Health Services includes a total of 10 visits, three of which are complaint-driven inspections, four are routine reviews, and three are life safety checks. Eight of these visits cited deficiencies, while two found no issues. The most recent inspection on May 15, 2025, was a follow-up that identified 27 deficiencies, a figure below the state average of 31. Since a detailed context on deficiencies is not available, families are encouraged to request the full inspection history to better understand the types of issues identified and how they have been addressed.
With an active license through November 2026 in Whatcom County, the community presents itself as a relationship-focused environment that emphasizes compassionate care, social connection, and a sense of belonging. There are no details about amenities provided, so interested families are encouraged to request a comprehensive list of services and features during a visit.
Orchard Park Assisted Living is a good fit for older adults who require assisted living support and value a community that prioritizes personal relationships and a welcoming atmosphere. The community’s current availability and a focus on resident connection appeal to those seeking immediate placement.
Hampton Special Care Tumwater is a dedicated memory care community in Tumwater, Washington, specializing in care for those living with dementia and Alzheimer’s disease. This 56-bed community has staff specifically trained in memory-related conditions. With an average daily population of 46 residents and an occupancy rate of 82%, the community reflects stable demand in the South Sound region.
With 15 inspections conducted by the Washington State Department of Social and Health Services, the most recent review on June 5, 2025, found no deficiencies, indicating that previously identified issues have been addressed. In line with this, earlier inspections cited concerns related to infection control practices, fire safety compliance, staff handling of residents during wheelchair mobility, and lapses in investigating abuse allegations. Hence, a civil fine of $300 was issued for repeated infection control violations. However, a more recent follow-up confirmed that the community is now meeting all licensing requirements, suggesting positive improvements. Families who value regulatory compliance are encouraged to take into account the significant improvement of the community’s current compliance standing.
Along with specialized memory care programming as its core service, the community provides medication management. Since the community is licensed through December 2025, families are encouraged to confirm its current licensing status. As a smaller and more specialized setting, it provides a more focused and supportive environment for residents whose primary need is dementia care rather than a wide range of lifestyle amenities.
Hampton Special Care – Tumwater is well-suited for older adults in the Tumwater and Olympia, Washington area who are living with moderate to advanced Alzheimer’s or dementia. Its specialized focus, combined with an improvement on its most recent inspection, makes it an appealing option for those exploring placements in a memory care specialized setting.
Brookdale Olympia West is a memory care community in Olympia, Washington, offering specialized care to those living with Alzheimer’s and memory-related conditions in Thurston County. Through Brookdale’s Clare Bridge memory care program, this 56-bed community provides a structured, homelike setting tailored to residents experiencing cognitive decline. As part of the Brookdale Senior Living network, the community benefits from established care protocols, specialized staff training, and consistent programming for memory care residents.
From a safety and compliance perspective, detailed inspection history was not available, so families are encouraged to request the most recent inspection report directly from the community or through the Washington State Department of Social and Health Services.
The community is purposefully designed to support individuals with memory-related conditions, with pricing starting at approximately $4,160 per month. Safety features include a secured perimeter, keypad-controlled access to memory care areas, and an emergency alert system, all of which are important considerations for residents with Alzheimer’s or dementia. Brookdale’s EngagementPlus programming also offers daily activities like hands-on workshops, wellness programs, and social engagement opportunities to promote connection and routine. Additionally, dining is structured through the Clare Bridge program to encourage familiarity and interaction, with three meals provided daily. Housekeeping, linen services, and utilities are included in the overall service package. Skilled nursing support, 24-hour staffing, and respite care options are also available, making it a practical option for both short-term and long-term memory care needs. The community is pet-friendly and features amenities such as a beauty and barber shop, courtyard and garden, walking paths, Wi-Fi access, concierge services, and a shared kitchen space.
Brookdale Olympia West is a good option for older adults in the moderate to advanced stages of Alzheimer’s or dementia, seeking a secure and structured environment with specialized programming. With a recognized approach to memory care and a thoughtfully designed setting in Olympia, Washington, the community is an appealing option to consider.
Brookdale Olympia East is a senior living community in Olympia, Washington, offering independent living, assisted living, and skilled nursing care to older adults in Thurston County. With 75-bed capacity, the community has 66 occupied and an occupancy rate of 88%, which is slightly above the Washington state average of 72.5 percent. Operated by Brookdale, one of the largest senior living providers in the United States, the community benefits from established resources and structured programming.
Inspections conducted by the Washington Department of Social and Health Services have identified 62 deficiencies across 17 visits, which exceeds the state average of 31. Additionally, the most recent inspection in July 2025 included a confirmed complaint involving missing funds and financial exploitation of a resident. Earlier findings also addressed concerns related to staff training, medication management, fire safety, and incident investigation procedures. So, families are encouraged to ask directly about the steps taken to resolve these issues and prevent recurrence.
The community provides a well-rounded lifestyle offering, including a beauty and barber shop, courtyard and garden, library, fireside living room, walking paths, Wi-Fi access, piano, pet-friendly accommodations, and a private dining room. Additionally, 24-hour staffing and skilled nursing services support residents with medical needs, while an emergency alert system enhances safety. The dining program, developed in partnership with Brookdale’s Culinary Arts Institute, focuses on balanced and nutritious meals. Pricing begins at approximately $5,795 per month for independent living and $6,095 for assisted living.
Providing multiple levels of care, encompassing independent living to skilled nursing, Brookdale Olympia East is a good match for a wide range of older adults who appreciate the consistency and programming of a national provider. With well-curated activity options, dedicated dining services, and a pet-friendly environment, the community is an appealing option for families in Olympia. Those who value compliance history are encouraged to review updated compliance information and discuss recent improvements with the community before making a decision.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
35%
Resident Experience
25%
Regulatory
15%
Visual Media
10%
Website
10%
Stability
5%
Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
Includes
Review Sentiment
Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
Includes
State Inspections
Citations/Inspection
% Inspections w/ Citations
Complaint Visits
Accreditations
BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
Includes
Video Tours
Virtual Walkthroughs
Photo Quantity
Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
Includes
Website Content
Mobile Usability
Staff Info Available
Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
Includes
Occupancy Rate
Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
Includes
Walk Score
Pricing Transparency
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