Faith Hospice
Hospice Care & Respite Care · Phoenix, AZ
Faith Hospice
Hospice Care & Respite Care · Phoenix, AZ
Faith Hospice accepts Medicare.
Overview of Faith Hospice
Faith Hospice of Arizona manages clinical end-of-life care across the Phoenix, Arizona area, operating its administrative base on North 44th Street in the Phoenix Gateway neighborhood. Established 20 years ago and formerly known as Sacred Heart Hospice, the agency is led by CEO April Bolles and administrator Leslie Cooper. The service model focuses on patients with a prognosis of six months or less, delivering care directly within private homes or existing long-term care facilities.
The central office sits in an area with a walkability score of 35 out of 100, indicating a car-dependent location where field employees rely on vehicles for travel. Operating around the clock, the multidisciplinary team consists of physicians, licensed nurses, social workers, and chaplains who coordinate pain management and symptom control.
Services encompass medical equipment delivery, caregiver training, respite care, and short-term inpatient crisis management, provided regardless of age or financial status. The agency is Medicare certified and Joint Commission accredited, with recent state inspections from the Arizona Department of Health Services noting corrections regarding care plan documentation and medical record compliance.
Prospective representatives can arrange an initial clinical assessment with an intake worker to discuss symptom management options.
20 years in operation Rank #72 / 533Years in operation — State benchmarkedThis home is ranked 72nd out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100 Rank #424 / 818Walk Score — State benchmarkedThis home is ranked 424th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeHospice Service Agency
StatusActive
IssuanceJuly 14, 2006
ExpirationApril 30, 2027
License NumberHSPC8279
CMS Certification Number31588
QualificationHealth Care
CertificationsMedicare certified, Joint Commission accredited
AccreditationsJoint Commission
Faith Hospice is legally operated by Faith Hospice, and administered by Leslie Cooper.
OwnerSacred Heart Hospice, LLC
Staffing
Key information about the people who lead and staff this community.
ContactMs. April Bolles, CEO (per BBB, record updated Jul 2026)
Accept Medicare
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
Pets not allowed
Admission CriteriaPatients diagnosed with life-limiting illnesses and a prognosis of six months or less.
Wellness Program
Volunteer Program
Operating Hours24/7
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for Arizona assisted living residences: B- 82/100
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Deficiencies per inspection (233% above)
• Enforcement actions (11% above) 2 Better Metrics better than Arizona average:
• Total deficiencies (33% below)
• Total complaints (83% below)
• Deficiencies per inspection (233% above)
• Enforcement actions (11% above) 2 Better Metrics better than Arizona average:
• Total deficiencies (33% below)
• Total complaints (83% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 9 | This facility has 33% fewer total deficiencies than a typical Arizona assisted living residence (6 vs. AZ avg 9).↓ 33% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 6.0 | 1.8 | This facility has 233% more deficiencies per inspection than a typical Arizona assisted living residence (6 vs. AZ avg 1.8).↑ 233% worse |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 1 | 5 | This facility has had 80% fewer total inspections than the Arizona average (1 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #175 / 482 Total complaints — State benchmarked This home is ranked 175th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Places of interest near Faith Hospice
4.9 miles from city center
Estimated distance in miles from Phoenix's city center to Faith Hospice's address, calculated via Google Maps.
Calculate Travel Distance to Faith Hospice
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Financial Assistance for
Hospice Care in Arizona
Faith Hospice is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Faith Hospice
What neighborhood is Faith Hospice in?
Faith Hospice is in the Phoenix Gateway neighborhood of Phoenix.
Who is the owner of Faith Hospice?
Faith Hospice is legally operated by Sacred Heart Hospice, LLC, and administered by Leslie Cooper.
Is Faith Hospice in a walkable area?
Faith Hospice has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Faith Hospice?
According to AZ state health department records, Faith Hospice's license number is HSPC8279.
When does Faith Hospice's license expire?
According to AZ state health department records, Faith Hospice's license expires on April 30, 2027.
How long has Faith Hospice been in business?
Faith Hospice has been operating for approximately 20 years, based on available licensing and registration records.
Are pets allowed at Faith Hospice?
No, Faith Hospice has a no-pet policy.
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