Mountain Vista Manor

Maintaining full occupancy with all eight beds filled, Mountain Vista Manor ranks first among Maine assisted living facilities for resident demand and continuity. The 8-bed Level IV Residential Care Facility is licensed through March 2026 and administered by Samantha Grey at 44 South Bay Road in Franklin, Maine.

Office operations run Monday through Friday, 8 AM to 4 PM, with on-call emergency response available weekends for the residents currently in residence.

Between July 2024 and August 2025, the facility received 34 state inspections, equivalent to 70% more than Maine’s average, documenting a total of eight deficiencies across the inspection cycle. That deficiency count (4 per year) runs slightly better than Maine’s average rate, though the heightened inspection frequency itself signals increased state oversight.

No license suspensions, fines, or immediate jeopardy findings appear in the available reports.

Recent inspections reveal specific compliance gaps.

In May 2025, inspectors found the facility had not reassessed two residents whose refusals of care indicated changing needs, nor had it modified service plans or documented consultation efforts when residents declined assistance with activities of daily living. The same inspection also cited housekeeping failures, noting a pungent ammonia-like odor in common and staff areas consistent with urine.

Three months later in August, an investigation substantiated a complaint that the facility denied one resident access to their own progress notes, which is a violation of resident rights to confidentiality and record access.

Prior inspections from September and November 2024 indicated substantial compliance.

The facility provides private apartments with evening meals delivered from Westward Heights Care Center, plus wellness programs, exercise and recreation rooms, library access, community dining and patio spaces, and included housekeeping and maintenance services. The location is car-dependent with limited walkable amenities.

Despite sustained full occupancy, recent deficiencies point to care planning and documentation gaps that require ongoing corrective attention.

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Facility Direct Line (207) 565-3805