Parkwood Heights Senior Living Community
Parkwood Heights Senior Living Community
Overview of Parkwood Heights Senior Living Community
Parkwood Heights Senior Living Community is a 49-bed enriched housing program at 1340 Parkwood Drive, Macedon, Wayne County, New York. Owned by Parkwood Heights LLC, it offers independent apartments, enriched living apartments, villas (Phases I and II), and patio homes in a community focused on supporting an active senior lifestyle.
Parkwood Heights maintains an exceptional compliance record. Four inspections by the New York State Department of Health, Office of Aging and Long Term Care between August 2021 and February 2025, identified zero deficiencies across all inspections. August 2021 and October 2021 inspections found no violations. The October 2024 renewal and February 2025 complaint investigation both documented zero violations.
The facility has received 3 complaints, equaling 6.1 per 100 occupied beds, substantially below the New York average of 49.9. No enforcement actions or fines have been imposed. This consistent clean record across multiple inspection types demonstrates stable operational management.
Chef-prepared meals emphasize nutrition and palatability. Walking paths, beautiful gardens, and a fitness center support resident wellness. Social gatherings, exercise classes, hobby groups, and volunteer programming foster community engagement. The facility provides 24-hour staffing.
This is a state-licensed enriched housing program, not Medicare-certified.
The diverse housing options span independent apartments through enriched units, allowing residents to remain within the community as care needs evolve. The four-year clean inspection history and low complaint rate reflect strong management and high resident and family satisfaction.
Families evaluating Parkwood Heights should verify current licensing and compliance documentation and ask how the facility accommodates residents with evolving health needs.
49-bed community Rank #690 / 748Bed count — State benchmarkedThis home is ranked 690th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 33 / 100 Rank #942 / 1173Walk Score — State benchmarkedThis home is ranked 942nd out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeEnriched Housing Program
StatusActive
CountyWayne
License Number770-S-039
Owner NameParkwood Heights LLC
24-Hour Staffing
Walking Paths
Beautiful Gardens
Fitness Center
Dining Options
ActivitiesActivities include social gatherings, exercise classes, and hobby groups.
Specific ProgramsIndependent Apartments, Enriched Living Apartments, Villas - Phase I, Villas - Phase II, Patio Homes, Community Projects
Volunteer ProgramsYes
Food DescriptionResidents enjoy delicious, chef-prepared meals that cater to every palate, focusing on nutritious and tasty food.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
3 complaints
4 inspections
0 complaint investigations
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
15 points above the New York average for nursing homes (83/100)
Rank #14 / 593 in New York Inspection Score — State benchmarked This home is ranked 14th out of 593 homes in New York. Shows this facility's inspection score compared to the New York average among 593 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 98 out of 100. Letter grade A+. 15 points above the New York average for nursing homes (83/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (127% above) 1 At Avg Metrics at New York average:
• Inspections with citations (at NY avg) 5 Better Metrics better than New York average:
• Total inspections (56% below)
• Total complaints (96% below)
• Complaints per year (96% below)
• Complaints per bed (88% below)
• Complaint investigations (100% below)
• Inspection citation rate (127% above) 1 At Avg Metrics at New York average:
• Inspections with citations (at NY avg) 5 Better Metrics better than New York average:
• Total inspections (56% below)
• Total complaints (96% below)
• Complaints per year (96% below)
• Complaints per bed (88% below)
• Complaint investigations (100% below)
Latest Inspection
February 3, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 9 | This facility has 56% fewer total inspections than a typical New York nursing home (4 vs. NY avg 9).↓ 56% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 4 | This facility has inspections with citations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 79 | This facility has 96% fewer total complaints than a typical New York nursing home (3 vs. NY avg 79).↓ 96% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.6 | 15.8 | This facility has 96% fewer complaints per year than a typical New York nursing home (0.6 vs. NY avg 15.8).↓ 96% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.06 | 0.50 | This facility has 88% fewer complaints per bed than a typical New York nursing home (0.06 vs. NY avg 0.5).↓ 88% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- February 3, 2025 complaint investigation found no violations or deficiencies.
- October 23, 2024 renewal inspection found no violations or deficiencies.
- Prior inspections in 2021 also reported no violations or deficiencies.
Places of interest near Parkwood Heights Senior Living Community
0.6 miles from city center
Estimated distance in miles from Macedon's city center to Parkwood Heights Senior Living Community's address, calculated via Google Maps.
Calculate Travel Distance to Parkwood Heights Senior Living Community
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Financial Assistance for
Independent Living in New York
Parkwood Heights Senior Living Community is located in Macedon, New York.
Here are the financial assistance programs available to residents in New York.
Frequently Asked Questions about Parkwood Heights Senior Living Community
Who is the owner of Parkwood Heights Senior Living Community?
The legal owner and operator of Parkwood Heights Senior Living Community is Parkwood Heights LLC.
Is Parkwood Heights Senior Living Community in a walkable area?
Parkwood Heights Senior Living Community has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Parkwood Heights Senior Living Community?
According to NY state health department records, Parkwood Heights Senior Living Community's license number is 770-S-039.
How many beds does Parkwood Heights Senior Living Community have?
Parkwood Heights Senior Living Community has 49 beds.
Are there photos of Parkwood Heights Senior Living Community?
Yes — there are 4 photos of Parkwood Heights Senior Living Community in the photo gallery on this page.
What is the address of Parkwood Heights Senior Living Community?
Parkwood Heights Senior Living Community is located at 1340 Parkwood Drive, Macedon, NY 14502.
What is the phone number of Parkwood Heights Senior Living Community?
(315) 986-9100 will put you in contact with the team at Parkwood Heights Senior Living Community.
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