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Brookdale Trail Ridge
Brookdale Trail Ridge
Brookdale Trail Ridge at 21739 North 151st Avenue, Sun City West, AZ, is a memory care community dedicated to providing compassionate and personalized care for seniors with Alzheimer’s and other forms of dementia. From the moment you step inside, you’ll feel the warmth and sense of family that defines this community. The dedicated care team at Brookdale Trail Ridge is available 24/7 to provide quality care and assistance with activities of daily living. The community offers a variety of amenities, including an emergency alert system, a pet-friendly environment, transportation services, and a library.
Residents can also enjoy a full calendar of activities designed to nourish the mind, body, and soul. Brookdale Trail Ridge’s memory care programs, including Clare Bridge and Solace, are designed to meet the unique needs of individuals at different stages of dementia. These programs offer structured routines, purposeful activities, and compassionate care to help residents feel a sense of belonging and purpose. The community’s culinary team, along with experts in dementia care and registered dietitians, guarantees that residents will enjoy a positive dining experience.
56-bed community Rank #196 / 521Bed count — State benchmarkedThis home is ranked 196th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
19 years in operation Rank #107 / 548Years in operation — State benchmarkedThis home is ranked 107th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceNovember 21, 2006
ExpirationOctober 31, 2026
License NumberAL6361C
QualificationHealth Care
Brookdale Trail Ridge is administered by Shartel A Hernandez.
OwnerBrea Sun City West LLC
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
ContactShartel Hernandez (per state records, record updated Jul 2026)
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Pet Friendly
Transportation
Library
Concierge
Salon
Courtyard
Garden
Gardening
Dining
Arts & Crafts
Movie Theater
Walking Paths
Community Kitchen
Meeting Room
Piano
ActivitiesActivities include yoga, karaoke, jewelry-making, and trivia games
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Starting Price$5,360 per month
Food DescriptionDining program offers three meals per day with healthy snacks available throughout the day.
Brookdale Trail Ridge – Menu
Download Menu PDFInspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Total complaints (100% above)
• Complaints per year (100% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (93% below)
• Deficiencies per inspection (96% below)
• Enforcement actions (100% below)
• Total complaints (100% above)
• Complaints per year (100% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (93% below)
• Deficiencies per inspection (96% below)
• Enforcement actions (100% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 14 | This facility has 93% fewer total deficiencies than a typical Arizona assisted living residence (1 vs. AZ avg 14).↓ 93% better Rank #89 / 487 Total deficiencies — State benchmarked This home is ranked 89th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Deficiencies per inspection
Average deficiencies per inspection.
| 0.1 | 2.8 | This facility has 96% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.1 vs. AZ avg 2.8).↓ 96% better Rank #89 / 487 Deficiencies per inspection — State benchmarked This home is ranked 89th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 18 | 5 | This facility has had 260% more total inspections than the Arizona average (18 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 260% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 12 | 6 | This facility has 100% more total complaints than a typical Arizona assisted living residence (12 vs. AZ avg 6).↑ 100% worse Rank #460 / 490 Total complaints — State benchmarked This home is ranked 460th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
Average complaints per year since 2024.
| 6 | 3 | This facility has 100% more complaints per year than a typical Arizona assisted living residence (6 vs. AZ avg 3).↑ 100% worse |
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Living Spaces & Floor Plans for Brookdale Trail Ridge
Places of interest near Brookdale Trail Ridge
3.6 miles from city center
Estimated distance in miles from Sun City West's city center to Brookdale Trail Ridge's address, calculated via Google Maps.
— 1.79 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)
Calculate Travel Distance to Brookdale Trail Ridge
Add your location
Compare Memory Care around the area
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Type of Care
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Trail Ridge | MC | Sun City West | 56
Facility
56
AZ AVG
54
Rank
#196 / 521 | Yes | - | 1 Bed / 2 Bed | 19
Facility
19
AZ AVG
12
Rank
#107 / 548 | Shartel A Hernandez | 18 | 12
Facility
12
AZ AVG
6
Rank
#460 / 490 | 1
Facility
1
AZ AVG
9
Rank
#89 / 487 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#89 / 487 |
| Brookdale Camino del Sol | MC | Sun City West (Sun City West Commercial Core) | 52
Facility
52
AZ AVG
54
Rank
#207 / 521 | Yes |
54
Facility
54
AZ AVG
38
Rank
#207 / 775 | Private Suite / Semi-Private Suite | 27
Facility
27
AZ AVG
12
Rank
#50 / 548 | Heather Mcbride | 14 | 13
Facility
13
AZ AVG
6
Rank
#465 / 490 | 7
Facility
7
AZ AVG
9
Rank
#249 / 487 | 0.5
Facility
0.5
AZ AVG
1.8
Rank
#111 / 487 |
Financial Assistance for
Memory Care in Arizona
Brookdale Trail Ridge is located in Sun City West, Arizona.
Here are the financial assistance programs available to residents in Arizona.
More homes from the same operator
Operated by
Brookdale
Frequently Asked Questions about Brookdale Trail Ridge
Who is the owner of Brookdale Trail Ridge?
Brookdale Trail Ridge is legally operated by Brea Sun City West LLC, and administered by Shartel A Hernandez.
What is the license number of Brookdale Trail Ridge?
According to AZ state health department records, Brookdale Trail Ridge's license number is AL6361C.
When does Brookdale Trail Ridge's license expire?
According to AZ state health department records, Brookdale Trail Ridge's license expires on October 31, 2026.
How long has Brookdale Trail Ridge been in business?
Brookdale Trail Ridge has been operating for approximately 19 years, based on available licensing and registration records.
Does Brookdale Trail Ridge have different floorplan options?
Yes — see the floorplan options available at Brookdale Trail Ridge on this page.
Are pets allowed at Brookdale Trail Ridge?
Yes, Brookdale Trail Ridge allows residents to bring their pets.
Who is the administrator of Brookdale Trail Ridge?
Shartel A Hernandez is the administrator of Brookdale Trail Ridge.
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