Quail Park Memory Care Residences in Visalia in Visalia, CA

Overview of Quail Park Memory Care Residences in Visalia

Quail Park Memory Care Residences in Visalia, CA, is a senior living community focused on providing exceptional memory care services. The Tribute Memory Care Program stands out, offering personalized care reflecting residents’ past experiences. Alongside assistance with daily living activities and a life engagement program, the community ensures a comprehensive approach to enriching the mind, body, and spirit of its residents.
The community’s warm and inviting atmosphere is complemented by amenities such as private suites, a secure courtyard, and specialized activities like iN2L™ and the Eldergrow Program. With a professional care team, chef-prepared mindful nutrition, and state-of-the-art emergency systems, Quail Park Memory Care Residences is committed to creating a supportive and nurturing environment for those in need of memory care services.

Facility Direct Line (559) 624-3560

44-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

14 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 17 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

59%

Lower than the California average: 72.8%

Occupied beds

26 / 44

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceJuly 11, 2012

CountyTulare

Quail Park Memory Care Residences in Visalia is legally operated by Laurel Court At Qp LLC & Millenium Advisors Inc., and administered by Lenette Otero-Gross.

Pets not allowed

Since 2021 · 5 years of data 13 citations 17 total visits 10 complaint visits 5 official inspections 8 complaint investigations

Inspection Score

11 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	13	10	This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	9	3	This facility has 200% more serious citations (type a) than a typical California assisted living residence (9 vs. CA avg 3).↑ 200% worse Rank #1029 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1029th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	4	4	This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg
Citations per year Average citations per year since 2021.	2.6	2	This facility has 30% more citations per year than a typical California assisted living residence (2.6 vs. CA avg 2).↑ 30% worse
Citations per inspection Average citations per inspection.	0.8	3.3	This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	17	16	This facility has 6% more total visits than a typical California assisted living residence (17 vs. CA avg 16).↑ 6% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	10	13	This facility has 23% fewer complaint visits than a typical California assisted living residence (10 vs. CA avg 13).↓ 23% better Rank #845 / 1388 Complaint visits — State benchmarked This home is ranked 845th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	8	10	This facility has 20% fewer complaint investigations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 19, 2025 found no deficiencies and confirmed the facility was clean, safe, and compliant with all licensing requirements.
Medication management deficiencies were substantiated in October 2024 and July 2024 complaint investigations, including missing pills, incomplete logs, and failure to assist residents with medications.
The August 8, 2024 annual inspection cited four deficiencies including chemicals stored in a resident room and missed medication dosages posing immediate health and safety risks, plus a civil penalty.

Show Inspection Reports

3.7 miles from city center Estimated distance in miles from Visalia's city center to Quail Park Memory Care Residences in Visalia's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Quail Park at Shannon Ranch	MC AL IL	Visalia	150 Facility 150 CA AVG 104 Rank #343 / 1648	Yes	43 Facility 43 CA AVG 57 Rank #1501 / 2087	86 Facility 86 CA AVG 81 Rank #630 / 1399	4	8 Facility 8 CA AVG 13 Rank #758 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	6 Facility 6 CA AVG 13 Rank #899 / 1494	-	A+	Northwest Visalia Snr Housing And Millenium Advisors	Studio / 1 Bed / 2 Bed
Quail Park Memory Care Residences in Visalia	MC	Visalia (West Tulare Avenue)	44 Facility 44 CA AVG 104 Rank #1178 / 1648	No	17 Facility 17 CA AVG 57 Rank #1881 / 2087	70 Facility 70 CA AVG 81 Rank #1097 / 1399	5	10 Facility 10 CA AVG 13 Rank #845 / 1388	9 Facility 9 CA AVG 3 Rank #1029 / 1160	14 Facility 14 CA AVG 13 Rank #534 / 1494	59.1%	-	Laurel Court At Qp LLC & Millenium Advisors Inc	-
Glory Days Memory Care and Assisted Living	MC AL	Visalia	10 Facility 10 CA AVG 104 Rank #1312 / 1648	No	29 Facility 29 CA AVG 57 Rank #1730 / 2087	95 Facility 95 CA AVG 81 Rank #108 / 1399	6	3 Facility 3 CA AVG 13 Rank #441 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	8 Facility 8 CA AVG 13 Rank #746 / 1494	50.0%	-	Glory Days Assisted Living, Inc	-

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Quail Park Memory Care Residences in Visalia in?

Quail Park Memory Care Residences in Visalia is in the West Tulare Avenue neighborhood of Visalia.

Who is the owner of Quail Park Memory Care Residences in Visalia?

Quail Park Memory Care Residences in Visalia is legally operated by Laurel Court At Qp LLC & Millenium Advisors Inc., and administered by Lenette Otero-Gross.

Is Quail Park Memory Care Residences in Visalia in a walkable area?

Quail Park Memory Care Residences in Visalia has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Quail Park Memory Care Residences in Visalia?

Quail Park Memory Care Residences in Visalia's occupancy is 59%.

Are pets allowed at Quail Park Memory Care Residences in Visalia?

No, Quail Park Memory Care Residences in Visalia has a no-pet policy.

Who is the administrator of Quail Park Memory Care Residences in Visalia?

Lenette Otero-Gross is the administrator of Quail Park Memory Care Residences in Visalia.

How many beds does Quail Park Memory Care Residences in Visalia have?

Quail Park Memory Care Residences in Visalia has 44 beds.

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Quail Park Memory Care Residences in Visalia