Richland Square

Overview of Richland Square

Situated in the heart of Greensboro, NC, the Richland Square is a welcoming senior living community focusing on memory care services. A wide array of cozy and spacious accommodations with several floor plans are available depending on the needs of its residents. Having a highly equipped and compassionate team, this community offers an emergency response team and round-the-clock personalized care services. As for memory care, those with cognitive conditions undergo in a cutting-edge program called Pathways to Discovery through an expert and empathetic team.

The community is committed to providing a perfect balance between personal freedom and intentional care wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities and community events. Explore other beautiful spaces such as the illuminated entryways. With the Richland Square, seniors are assured of an empowering living experience.

Capacity and availability

Residents per day
45
Bed community size
70-bed community Rank #183 / 387Bed count — State benchmarkedThis home is ranked 183rd out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 58 / 100 Rank #91 / 536Walk Score — State benchmarkedThis home is ranked 91st out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
64%
Rank #152 / 232Occupancy rate — State benchmarkedThis home is ranked 152nd out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
45 / 70
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyGuilford
License NumberHAL-041-089

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Amenities & Lifestyle

Specific ProgramsMeetings, Utilities and Services, Business Directory, Zoning Permits, Document Repository
Touring HoursMon., Tues., Wed., Thurs: Open: 9-5 (Closed 12-1 for Lunch); Wed.: Open: 9-1

Contact Richland Square

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 51 deficiencies 11 inspections 0 penalties 19 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (11% above)
• Deficiencies per inspection (2% above)
• Inspection deficiency rate (33% above)
1 Better Metrics better than North Carolina average:
• Inspections with deficiencies (42% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5146 This facility has 11% more total deficiencies than a typical North Carolina assisted living residence (51 vs. NC avg 46).↑ 11% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.64.53 This facility has 2% more deficiencies per inspection than a typical North Carolina assisted living residence (4.6 vs. NC avg 4.53).↑ 2% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1121 This facility has had 48% fewer total inspections than the North Carolina average (11 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 48% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1119 This facility has 42% fewer inspections with deficiencies than a typical North Carolina assisted living residence (11 vs. NC avg 19).↓ 42% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100%75% This facility has 25 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 75%).↑ 25% worse

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
95.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Richland Square

Address 4.7 miles from city center Info Estimated distance in miles from Greensboro's city center to Richland Square's address, calculated via Google Maps.

Calculate Travel Distance to Richland Square

Add your location

Address

Compare Memory Care around Greensboro

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Terrabella Greensboro
MC
AL
RC
Greensboro
125
Facility 125
NC AVG 72
Rank #28 / 387
Yes
14
Facility 14
NC AVG 36
Rank #424 / 536
--
102.00/200
Facility 102.00/200
NC AVG 92.2
Rank #96 / 321
8
88%
Facility 88%
NC AVG 75.3%
Rank #57 / 333
Studio / 1 Bed
Brookdale Lawndale Park
MC
AL
Greensboro (Devonshire At Lake Jeanette)
118
Facility 118
NC AVG 72
Rank #49 / 387
Yes
31
Facility 31
NC AVG 36
Rank #295 / 536
--
97.00/200
Facility 97.00/200
NC AVG 92.2
Rank #189 / 321
9
100%
Facility 100%
NC AVG 75.3%
Rank #138 / 333
Studio / Suite
Wellington Oaks
MC
RC
Greensboro
85
Facility 85
NC AVG 72
Rank #132 / 387
No
59
Facility 59
NC AVG 36
Rank #77 / 536
48.2%
Facility 48.2%
NC AVG 70.6%
Rank #182 / 232
-
95.50/200
Facility 95.50/200
NC AVG 92.2
Rank #211 / 321
11
100%
Facility 100%
NC AVG 75.3%
Rank #138 / 333
-
Richland Square
MC
Greensboro (Country Park At Tall Oaks)
70
Facility 70
NC AVG 72
Rank #183 / 387
Yes
58
Facility 58
NC AVG 36
Rank #91 / 536
64.3%
Facility 64.3%
NC AVG 70.6%
Rank #152 / 232
-
95.50/200
Facility 95.50/200
NC AVG 92.2
Rank #211 / 321
11
100%
Facility 100%
NC AVG 75.3%
Rank #138 / 333
Studio
Guilford House
MC
AL
RC
Greensboro (Northern Shores)
60
Facility 60
NC AVG 72
Rank #230 / 387
Yes
2
Facility 2
NC AVG 36
Rank #526 / 536
45.0%
Facility 45.0%
NC AVG 70.6%
Rank #185 / 232
A+
102.00/200
Facility 102.00/200
NC AVG 92.2
Rank #96 / 321
11
100%
Facility 100%
NC AVG 75.3%
Rank #138 / 333
-

Financial Assistance for
Memory Care in North Carolina

Richland Square is located in Greensboro, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Richland Square

What neighborhood is Richland Square in?

Richland Square is in the Country Park at Tall Oaks neighborhood of Greensboro.

Is Richland Square in a walkable area?

Richland Square has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Richland Square?

According to NC state health department records, Richland Square's license number is HAL-041-089.

What is the occupancy rate at Richland Square?

Richland Square's occupancy is 64%.

Are pets allowed at Richland Square?

Yes, Richland Square allows residents to bring their pets.

How many beds does Richland Square have?

Richland Square has 70 beds.

Has Richland Square had any deficiencies?

Richland Square has had 51 reported deficiencies since 2016 according to records from NC Dept. of Health and Human Services (NCDHHS).

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance