Sensations
Memory Care, Adult Day Care & Respite Care · Michigan, MI
Sensations
Memory Care, Adult Day Care & Respite Care · Michigan, MI
Overview of Sensations
Sensations is a 39-bed memory care residence at 511 East Shepherd in Charlotte, Eaton County, Michigan, operated by AWL Companies LLC. Originally licensed in March 2011, it offers memory care with permanent residency, respite care, and adult day care. Twenty-four-hour staffing is provided. Amenities include on-site wellness center, meals included, laundry service, outdoor commons areas, and activities including fitness, music, games, and pet therapy.
Walk score 81 reflects a highly walkable location where most errands are possible on foot. The facility’s location in Charlotte’s downtown area provides residents with genuine neighborhood access, not isolation. License.
Over 15 years, Sensations accumulated only 3 deficiencies at 0.2 annually, placing it 63 percent better than Michigan’s state average. Original licensing in March 2011 found zero deficiencies with substantial compliance. Administrative renewal in March 2024 confirmed zero deficiencies and continued substantial compliance. This sustained posture for 13 years is objectively strong.
A March 2023 renewal identified one deficiency regarding service plan documentation. Resident service plans lacked adequate information about bedside assistive devices, including their purpose, staff responsibility for safety verification, and maintenance schedules. This is a documentation failure rather than a care failure and appears corrected by the 2024 renewal.
A March 4, 2025, complaint investigation identified two deficiencies stemming from a medication incident in February 2025. Resident A was prescribed Haldol and ran out of medication for 48 hours after staff placed it in a locked drawer without notifying others. Investigation documented 4 missed doses from this single incident. The facility also lacked a formal policy for how staff should proceed when a resident’s medication supply is interrupted.
For a facility with 14 clean years before this incident, the February 2025 medication issue appears isolated rather than systemic. The track record suggests genuine attention to compliance.
Families placing residents in memory care should ask about the February 2025 incident, the corrective action plan, and whether the medication shortage policy has been implemented.
39-bed community Rank #298 / 435Bed count — State benchmarkedThis home is ranked 298th out of 435 homes in Michigan. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 81 / 100 Rank #27 / 703Walk Score — State benchmarkedThis home is ranked 27th out of 703 homes in Michigan. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2025
ExpirationJuly 31, 2026
CountyEaton
License NumberAH230303551
Owner NameAwl Companies LLC
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Permanent Residency
24-Hour Care
On-Site Wellness Center
Meals Included
Laundry Service
Outdoor Commons Areas
ActivitiesActivities include fitness, music, games, and pet therapy.
Specific ProgramsOur Program, Activities Calendar, Community Outreach, Tour Our Home
Touring HoursMonday-Friday: 9am-5pm
Food DescriptionAll meals and snacks are included.
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2011 · 15 years of data
3 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2011 vs. Michigan state average
Overall vs. MI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Michigan average:
• Total deficiencies (63% below)
• Deficiencies per year (60% below)
• Total deficiencies (63% below)
• Deficiencies per year (60% below)
Latest Inspection
March 4, 2025
Complaint Investigation
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 8 | This facility has 63% fewer total deficiencies than a typical Michigan assisted living residence (3 vs. MI avg 8).↓ 63% better |
|
Deficiencies per year
Average deficiencies per year since 2011.
| 0.2 | 0.5 | This facility has 60% fewer deficiencies per year than a typical Michigan assisted living residence (0.2 vs. MI avg 0.5).↓ 60% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- March 4, 2025 complaint investigation substantiated that Resident A missed multiple doses of prescribed medication and the facility lacked a policy for handling medication shortages.
- March 24, 2023 renewal inspection found one deficiency for incomplete service plans missing details on bedside assistive devices and staff responsibilities.
- March 18, 2024 renewal inspection found the facility in substantial compliance, resulting in license renewal without deficiencies.
Places of interest near Sensations
0.0 miles from city center
Estimated distance in miles from Charlotte's city center to Sensations's address, calculated via Google Maps.
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Financial Assistance for
Memory Care in Michigan
Sensations is located in Charlotte, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Compare Memory Care around Michigan
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| StoryPoint Northville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Township Of Northville (Northville Charter Township) | 103
Facility
103
MI AVG
75
Rank
#117 / 435 | Yes |
45
Facility
45
MI AVG
39
Rank
#267 / 703 | - | 39
Facility
39
MI AVG
22
Rank
#13 / 182 | A+ | 9 | 22
Facility
22
MI AVG
8
Rank
#304 / 342 | 2.4
Facility
2.4
MI AVG
1.6
Rank
#261 / 342 | 44600 Five Mile Rd Opco LLC |
| Covenant Living of the Great Lakes |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Grand Rapids (Westside Connection) | 102
Facility
102
MI AVG
75
Rank
#121 / 435 | No |
35
Facility
35
MI AVG
39
Rank
#371 / 703 | 1 Bed / 2 Bed | 31
Facility
31
MI AVG
22
Rank
#69 / 182 | A+ | 4 | 34
Facility
34
MI AVG
8
Rank
#326 / 342 | 8.5
Facility
8.5
MI AVG
1.6
Rank
#337 / 342 | Covenant Living Of The Great Lakes |
| Aspen Grove |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Lambertville (Bedford Township) | 83
Facility
83
MI AVG
75
Rank
#176 / 435 | Yes |
56
Facility
56
MI AVG
39
Rank
#170 / 703 | Studio | 25
Facility
25
MI AVG
22
Rank
#83 / 182 | A+ | 5 | 12
Facility
12
MI AVG
8
Rank
#253 / 342 | 2.4
Facility
2.4
MI AVG
1.6
Rank
#261 / 342 | Csl Aspen Grove, LLC |
| Bickford of Canton |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canton (Canton Township) | 78
Facility
78
MI AVG
75
Rank
#192 / 435 | Yes |
24
Facility
24
MI AVG
39
Rank
#488 / 703 | - | 8
Facility
8
MI AVG
22
Rank
#124 / 182 | A+ | 12 | 27
Facility
27
MI AVG
8
Rank
#322 / 342 | 2.3
Facility
2.3
MI AVG
1.6
Rank
#250 / 342 | Bickford Of Canton, LLC |
| Sensations |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
ADC Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Charlotte | 39
Facility
39
MI AVG
75
Rank
#298 / 435 | No |
81
Facility
81
MI AVG
39
Rank
#27 / 703 | - | - | - | 4 | 3
Facility
3
MI AVG
8
Rank
#123 / 342 | 0.8
Facility
0.8
MI AVG
1.6
Rank
#123 / 342 | - |
Frequently Asked Questions about Sensations
Who is the owner of Sensations?
The legal owner and operator of Sensations is AWL Companies LLC.
Is Sensations in a walkable area?
Sensations has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Sensations?
According to MI state health department records, Sensations's license number is AH230303551.
When does Sensations's license expire?
According to MI state health department records, Sensations's license expires on July 31, 2026.
How many beds does Sensations have?
Sensations has 39 beds.
Are there photos of Sensations?
Yes — there are 8 photos of Sensations in the photo gallery on this page.
What is the address of Sensations?
Sensations is located at 511 E. Shepherd.
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