The Bluefields

The Bluefields

The Bluefields accepts Medicaid.
The Bluefields accepts Medicaid.

Overview of The Bluefields

The Bluefields is a memory care community in Leland, NC, with a secured setting and supervision for residents living with Alzheimer’s disease or dementia. Its Secured Living program can be a fit for someone who needs a supervised environment because memory loss can create safety risks.

The community has 78 beds. Medicaid is accepted, which gives a resident whose savings may not cover a long stay another payment option. Restaurant-style dining includes dietitian-approved meals shaped around residents’ health needs, with special diets available for specific dietary requirements; a library, entertainment room, and outdoor common area provide places to read, enjoy indoor recreation, and spend time outside.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 78 Rank #109 / 252Bed count — State benchmarkedThis memory care community is ranked 109th out of 252 memory care communities we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in North Carolina that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #257 / 300Walk Score — State benchmarkedThis memory care community is ranked 257th out of 300 memory care communities we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in North Carolina that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
9 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #90 / 152Occupancy rate — State benchmarkedThis memory care community is ranked 90th out of 152 memory care communities we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 152. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in North Carolina that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
64.1% This home usually has availability
Similar to the North Carolina average: 67.2%
Occupied beds
50 / 78

About this community

License Details

CountyBrunswick
License NumberHAL-010-007

Safety & Compliance

Secured Perimeter

Payment & Insurance

1 service
Accept Medicaid

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Transportation
Dining
Library
Specific ProgramsSecured Living

Contact The Bluefields

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

The figures below cover inspections recorded between August 18, 2015 and May 28, 2026.

ALM Inspection Grade

81 / 100 Based on state-published inspection data
How it compares

2 points below the North Carolina average for state-licensed facilities (83/100)

Category breakdown

Deficiencies Typical

2.7 deficiencies per inspection (62 in 23 inspections) · 8% more than the typical state-licensed NC facility (median: 2.5)

Finding Frequency Typical

61% of inspections found a deficiency · 9% fewer than the typical state-licensed NC facility (median: 67%)

Star Rating Concern

Average Star Rating score of 69.3 across 30 inspections · lower than the typical state-licensed NC facility (median: 96.8)

Penalties Strong

No fines on record

Inspection grade: 81 out of 100, letter grade B-.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (55% above)
• Inspections with deficiencies (56% above)
• Average Star Rating score (27% below)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (6% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6240.0 This facility has 55% more total deficiencies than a typical North Carolina assisted living residence (62 vs. NC avg 40).↑ 55% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Every inspection North Carolina recorded at this facility, over the period named above the scorecard. 2321.0 This facility has had 10% more total inspections than the North Carolina average (23 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 10% more
Inspections with deficiencies Info Inspections that uncovered at least one deficiency. Never exceeds the total inspection count. 149.0 This facility has 56% more inspections with deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 9).↑ 56% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 61%65% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (61% vs. NC avg 65%).↓ 4% better
Average Star Rating score Info North Carolina scores each annual inspection on a 100-point scale: points come off for citations and licensure actions and go back on when the facility corrects them, and extra points are earned for things like sprinklers or an active resident council. This is the facility's average across every rating the state has published for it; DHSR shows only the most recent one on its own site. 69.394.6 This facility has 27% fewer average star rating score than the North Carolina average (69.3 vs. NC avg 94.6).↓ 27% worse

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 40th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
98.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking
Reviews (2)

The Bluefields Reviews

Vicky Campbell
Heed the advice of others that have left negative reviews. If I could leave zero stars, I would. If a facility appears too good to be true, IT IS! This facility is constantly under staffed, and as hard as the caregivers work, there are just not enough of them to tend to residents needs efficiently. Meals served here are nothing more than chicken nuggets, tater tots or fries, or frozen pizza. They are served cold cereal for breakfast often. My uncle is a diabetic and they serve him nothing but carbs and fried food. Rarely have I seen him be served a vegetable, much less fresh ones. They are not following protocol that would meet his nutrition needs, much less the needs of a diabetic. I think the staff cares and would like to take better care of the residents, but they can only do so much. The management and the ownership are terrible. Do your research on ALG Senior Living out of Hickory, NC and look for the lawsuits pending against them. If you are considering placing a loved one her because it is less expensive, you will get what you pay for. Visit on the weekends and during shift changes so you can see what's really going on. Very sad situation. Make smart decisions.

Rating Their Experiences

What do you like most about living here?

NOTHING

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

Yes

How do you feel about the level of social interaction available with other residents?

ok

How was the units offered in this community?

Do you feel safe living in this community?

How well do you think the community handles emergencies or unexpected events?

not well prepared

How would you rate the quality and variety of the meals? (1-5)

1

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

No

Are there any hidden fees or unexpected charges?

Would you recommend this community to others looking for senior living options?

Absolutely not!

Is there anything you wish you knew before moving in?

That when something appears too good to be true, IT IS!!

Vicky Campbell
Head the advice of others that have left negative reviews. If I could leave zero stars, I would. If a facility appears too good to be true, IT IS! This facility is constantly under staffed, and as hard as the caregivers work, there are just not enough of them to tend to residents needs efficiently. Meals served here are nothing more than chicken nuggets, tater tots or fries, or frozen pizza. They are served cold cereal for breakfast often. My uncle is a diabetic and they serve him nothing but carbs and fried food. Rarely have I seen him be served a vegetable, much less fresh ones. They are not following protocol that would meet his nutrition needs, much less the needs of a diabetic. I think the staff cares and would like to take better care of the residents, but they can only do so much. The management and the ownership are terrible. Do your research on ALG Senior Living out of Hickory, NC and look for the lawsuits pending against them. If you are considering placing a loved one her because it is less expensive, you will get what you pay for. Visit on the weekends or after 6 pm so you can see what's really going on. Very sad situation. Make smart decisions.

Rating Their Experiences

What do you like most about living here?

I have a relative living there that is not receiving proper care. Those considering placing a loved one here should do their research, especially into the owners ALG Senior, Charles "Charlie" Trefzger. They do business under other corporate names also.

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

Yes

How do you feel about the level of social interaction available with other residents?

okay

How was the units offered in this community?

Do you feel safe living in this community?

How well do you think the community handles emergencies or unexpected events?

Are there any hidden fees or unexpected charges?

How would you rate the quality and variety of the meals? (1-5)

1

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

Yes

Would you recommend this community to others looking for senior living options?

NO

Is there anything you wish you knew before moving in?

Head the advice of others that have left negative reviews. If I could leave zero stars, I would. If a facility appears too good to be true, IT IS! This facility is constantly under staffed, and as hard as the caregivers work, there are just not enough of them to tend to residents needs efficiently.

Meals served here are nothing more than chicken nuggets, tater tots or fries, or frozen pizza. They are served cold cereal for breakfast often. My uncle is a diabetic and they serve him nothing but carbs and fried food. Rarely have I seen him be served a vegetable, much less fresh ones. They are not following protocol that would meet his nutrition needs, much less the needs of a diabetic.

I think the staff cares and would like to take better care of the residents, but they can only do so much. The management and the ownership are terrible. Do your research on ALG Senior Living out of Hickory, NC and look for the lawsuits pending against them.

If you are considering placing a loved one her because it is less expensive, you will get what you pay for. Visit on the weekends or after 6 pm so you can see what's really going on. Very sad situation. Make smart decisions.

Places of interest near The Bluefields

Address 0.0 miles from city center Info Estimated distance in miles from Leland's city center to The Bluefields's address, calculated via Google Maps.

Calculate Travel Distance to The Bluefields

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Address

Compare Memory Care around the area

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Brighton Gardens of Winston-Salem
MC
AL
HOS
RC
Winston-Salem
115
Facility 115
NC AVG 76
Rank #33 / 252
Yes
47
Facility 47
NC AVG 35
Rank #94 / 300
100.0%
Facility 100.0%
NC AVG 67.2%
Rank #1 / 152
A+
73.75/200
Facility 73.75/200
NC AVG 91
Rank #200 / 217
D+19
74%
Facility 74%
NC AVG 64.9%
Rank #75 / 224
Studio / 1 Bed
Sunrise of Cary
MC
AL
HOS
Cary
85
Facility 85
NC AVG 76
Rank #91 / 252
Yes
34
Facility 34
NC AVG 35
Rank #146 / 300
40.0%
Facility 40.0%
NC AVG 67.2%
Rank #118 / 152
A-
103.50/200
Facility 103.50/200
NC AVG 91
Rank #14 / 217
B+12
50%
Facility 50%
NC AVG 64.9%
Rank #88 / 224
Studio / Suite / 1 Bed
Brookdale South Charlotte
MC
AL
Charlotte (Wessex Square)
82
Facility 82
NC AVG 76
Rank #100 / 252
Yes
16
Facility 16
NC AVG 35
Rank #229 / 300
74.4%
Facility 74.4%
NC AVG 67.2%
Rank #74 / 152
A+
101.50/200
Facility 101.50/200
NC AVG 91
Rank #63 / 217
B+13
69%
Facility 69%
NC AVG 64.9%
Rank #32 / 224
Private Rooms / Semi-Private Rooms
The Bluefields
MC
Leland
78
Facility 78
NC AVG 76
Rank #109 / 252
No
9
Facility 9
NC AVG 35
Rank #257 / 300
64.1%
Facility 64.1%
NC AVG 67.2%
Rank #90 / 152
-
98.75/200
Facility 98.75/200
NC AVG 91
Rank #161 / 217
B-23
0%
Facility 0%
NC AVG 64.9%
Rank #88 / 224
-
Walnut Ridge
MC
AL
NH
Walnut Cove
63
Facility 63
NC AVG 76
Rank #155 / 252
No
50
Facility 50
NC AVG 35
Rank #79 / 300
100.0%
Facility 100.0%
NC AVG 67.2%
Rank #1 / 152
-
103.50/200
Facility 103.50/200
NC AVG 91
Rank #14 / 217
?15
27%
Facility 27%
NC AVG 64.9%
Rank #19 / 224
Studio / Suite

Rank badges are statewide and care-type specific: each memory care community is ranked against every other NC memory care community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about The Bluefields

Is The Bluefields in a walkable area?

The Bluefields has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Bluefields?

According to NC state health department records, The Bluefields's license number is HAL-010-007.

What is the occupancy rate at The Bluefields?

The Bluefields's occupancy is 64.1%.

Are pets allowed at The Bluefields?

No, The Bluefields has a no-pet policy.

How many beds does The Bluefields have?

The Bluefields has 78 beds.

Has The Bluefields had any deficiencies?

The Bluefields has had 62 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of The Bluefields?

Yes — there are 3 photos of The Bluefields in the photo gallery on this page.

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