The Willows Residential Care Home
Care Home, Memory Care, Residential Care & Respite Care · Coventry, UK

The Willows Residential Care Home

Care Home, Memory Care, Residential Care & Respite Care · Coventry, UK

Overview of The Willows Residential Care Home

The Willows Residential Care Home provides residential care, memory care, and respite care in Coventry. Memory care offers a supervised setting for older residents with dementia, while respite care provides a short stay when a usual caregiver needs time to travel or recover.

Memory stimulation activities give residents structured opportunities to engage with exercises focused on memory, and daytime activities provide things to do during the day. Home-cooked meals are served in the dining areas, allowing residents to eat in a shared setting. The home opened in 2003 and is operated by The Willows Learning Disability Care Home, with memory care and respite care services suited to a person with dementia who needs supervision or a family seeking short-term support for a primary caregiver.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 32

Smaller home · May offer a more intimate, personalized care environment.

About This Community

License Details

Facility TypeResidential Homes
CountyWest Midlands
Inspection RatingRequires Improvement

Ownership & Operating Entity

Owner NameThe Willows Residential Care Home Limited

Additional Services

3 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Laundry & Linen
Transportation

Care Services (UK CQC)

Accommodation For Persons Who Require Nursing Or Personal Care
Caring For Adults Over 65 Yrs
Caring For Adults Under 65 Yrs
Dementia

Additional Policies & Features

Pets not allowed
Visitor PolicyVisiting Hours: Monday - Friday: 9:00 AM - 6:00 PM, Saturday - Sunday: 10:00 AM - 4:00 PM

Amenities & Lifestyle

Parking
Activities
Day Activities
Touring HoursMonday - Friday: 9:00 AM - 6:00 PM; Saturday - Sunday: 10:00 AM - 4:00 PM

Room Accommodations

Building Type2-story

Contact The Willows Residential Care Home

Inspection Details

In the United Kingdom, the Care Quality Commission (CQC) inspects and assesses care homes against five fundamental standards of quality and safety.

CQC Quality Ratings

8 inspections on file · Last assessed 23 June 2026

  • Safe Info Whether people are protected from abuse and avoidable harm. Requires improvement
  • Effective Info Whether care, treatment and support achieves good outcomes and helps maintain quality of life. Good
  • Caring Info Whether staff treat people with compassion, kindness, dignity and respect. Good
  • Responsive Info Whether services meet people's needs and preferences. Good
  • Well-led Info Whether the leadership, management and governance assures high-quality, person-centred care. Requires improvement
Local Authority Info The local council area where this care home is located.
Coventry
Nominated Individual Info A person designated by the care provider organisation to oversee compliance with CQC regulations.
Mrs Rozmina Pabani

Places of interest near The Willows Residential Care Home

Address 1.9 km from city center Info Estimated distance in km from Coventry's city center to The Willows Residential Care Home's address, calculated via Google Maps.

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Frequently Asked Questions about The Willows Residential Care Home

Quick answers from public records and the community's own listing.
01 Are pets allowed at The Willows Residential Care Home?
No, The Willows Residential Care Home has a no-pet policy.
02 What is the best email address for The Willows Residential Care Home?
The team at The Willows Residential Care Home can be reached at willows@maplegrp.org.
03 How many beds does The Willows Residential Care Home have?
The Willows Residential Care Home has 32 beds.
04 Are there photos of The Willows Residential Care Home?
Yes — there are 5 photos of The Willows Residential Care Home in the photo gallery on this page.
05 What levels of care does The Willows Residential Care Home provide?
The Willows Residential Care Home offers Care Home, Memory Care, Residential Care & Respite Care.
06 What is the address of The Willows Residential Care Home?
The Willows Residential Care Home is located at 38-39 Westminster Rd, Coventry Cv1 3Gb, United Kingdom.
07 What is the phone number of The Willows Residential Care Home?
024 7601 6154 will put you in contact with the team at The Willows Residential Care Home.