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Senior Living in Honolulu

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

15 Craigside

Senior Living in Honolulu

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

15 Craigside

15 Craigside Pl, Honolulu, HI 96817 View map
Overview of 15 Craigside

Burrowed at the heart of downtown Honolulu, 15 Craigside enchants with a picturesque view of the mountains and valleys near Craigside Place, Honolulu, HI providing independent living. The community features well-lit and spacious floor plans including studio and one-bedroom apartments with den and private lanais. With the seniors’ welfare in mind, 15 Craigside strives to deliver care and assistance tailored to their unique needs and preferences.

The community fosters a friendly and vibrant environment, providing seniors with activities and programs for learning and enjoyment. Satisfying its residents’ dietary needs and preferences, the community serves delicious and healthy meals three times a day. Amenities include a fitness center, an indoor pool, a spacious lobby, a library, a chapel, a resident store, and a beautiful solarium.

(808) 523-7000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Hawaii average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
Hawaii average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Hawaii average: 3.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Hawaii average: 4.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 3m per day

This home provides 20% more nursing time per resident than the Hawaii average.

Hawaii average: 4h 13m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 45

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Hawaii
Occupancy rate 97.7%
Residents per day (avg) 43
Occupancy rate
97.7%
Residents per day (avg)
43

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

48% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

42% of new residents, often for long-term daily care.

Typical stay 19 days

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$6.3M
Operating deficit
-$2.3M
Voluntary non-profit community Operated by a church.
Home revenue
$6,292,028.00
Operating deficit
$-2,251,034.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
65.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $8.5M
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 30, 2026

Additional Licensing Details

License Number16-ALF
IslandOahu

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Vivian Lai, CFO

Memory & Specialized Care

1 service
Alzheimer's Certification

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: High-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at 15 Craigside

Assisted Living Independent Living Skilled Nursing
Contact 15 Craigside

Inspection History

In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.

4 visits/inspections

Latest inspection

Date March 13, 2025
Annual Inspection

9 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Hawaii average: 25 deficiencies

Inspection Report Summary for 15 Craigside

The most recent inspection of the facility on March 13, 2025, found no deficiencies and confirmed compliance with all applicable rules. Prior inspections showed some deficiencies, including issues with medication administration and documentation in 2023, and incomplete service plans and tuberculosis clearance documentation in 2022. Inspectors cited medication record mismatches, unsecured medications, and documentation of resident notifications as the main themes in 2023, while earlier concerns involved initial assessments and health screenings. Complaint investigations were not noted in the available reports. The inspection history shows improvement, with the most recent two inspections free of deficiencies after earlier issues were addressed.

Health Inspection History

Inspections
Total health inspections 2

Hawaii average 4.4


Last Health inspection on Jun 2025

Total health citations 5

Hawaii average 35.5

Citations per inspection
2.5

Hawaii average 8.23


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Hawaii average

Hawaii average: 0.1


Serious Health citations More info 0
100% better than Hawaii average

Hawaii average: 1

0 critical citations More info Hawaii average: 0.1

0 serious citations More info Hawaii average: 1

5 moderate citations More info Hawaii average: 34.2

0 minor citations More info Hawaii average: 0.1
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 23, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 23, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 23, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Jun 23, 2025
Corrected

Compare Senior Living around Honolulu The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.

Filter by care type
Avalon Care Center – Honolulu
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Honolulu (Kalihi Valley)
108
No
47
Studio / 1 Bed
21
A+
0
0
15 Craigside
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

N

Nursing

Honolulu (Nuuanu - Punchbowl)
45
No
50
Studio / 1 Bed
-
A+
2
9
Alexander Manor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Honolulu (Makiki/Lower/ Punchbowl/Tantalus)
-
No
76
Studio / 1 Bed
-
-
0
0
Ilima at Leihano
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Kapolei
-
No
67
Studio / 1 Bed
19
-
0
0
Kīnā ‘Ole Estate
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Kaneohe
-
No
56
Studio / 1 Bed
-
-
0
0

Places of interest near 15 Craigside

Address 1.4 miles from city center

Address 15 Craigside Pl, Honolulu, HI 96817

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 76
Employees 68
Contractors 8
Staff to resident ratio 0:0
100% worse than Hawaii average

Hawaii average ratio: 1.64:1

Avg staff/day 35
Average shift 7.3 hours
6% worse than Hawaii average

Hawaii average: 7.8 hours

Total staff hours (quarter) 23,366
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 1
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

4.2%

992 contractor hours this quarter

Medical Director: 2 Occupational Therapy Assistant: 1 Certified Nursing Assistant: 1 Registered Nurse: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 1 Physical Therapy Assistant: 1
Staff by category
Certified Nursing Assistant3413510,41291100%6.9
Registered Nurse181195,83891100%8.3
Other Dietary Services Staff4041,90491100%7.6
Clinical Nurse Specialist4041,8407785%8.8
Licensed Practical Nurse1014687279%6.5
Administrator1014285763%7.5
Physical Therapy Assistant0114096571%6.3
Dietitian1013985358%7.5
Mental Health Service Worker1013905257%7.5
Respiratory Therapy Technician0113885965%6.6
Occupational Therapy Aide1013684954%7.5
Nurse Practitioner1013534752%7.5
Occupational Therapy Assistant0111163336%3.5
Qualified Social Worker011412426%1.7
Nurse Aide in Training202822%4.1
Medical Director022855%0.8
35 Certified Nursing Assistant
% of Days 100%
19 Registered Nurse
% of Days 100%
4 Other Dietary Services Staff
% of Days 100%
4 Clinical Nurse Specialist
% of Days 85%
1 Licensed Practical Nurse
% of Days 79%
1 Administrator
% of Days 63%
1 Physical Therapy Assistant
% of Days 71%
1 Dietitian
% of Days 58%
1 Mental Health Service Worker
% of Days 57%
1 Respiratory Therapy Technician
% of Days 65%
1 Occupational Therapy Aide
% of Days 54%
1 Nurse Practitioner
% of Days 52%
1 Occupational Therapy Assistant
% of Days 36%
1 Qualified Social Worker
% of Days 26%
2 Nurse Aide in Training
% of Days 2%
2 Medical Director
% of Days 5%

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.1
41% better than Hawaii average

Hawaii average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.8
21% better than Hawaii average

Hawaii average: 20.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.3%
24% better than Hawaii average

Hawaii average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.6%
67% better than Hawaii average

Hawaii average: 25.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.4%
39% worse than Hawaii average

Hawaii average: 18.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
44% worse than Hawaii average

Hawaii average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
In line with Hawaii average

Hawaii average: 3.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
48% better than Hawaii average

Hawaii average: 2.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.6%
67% better than Hawaii average

Hawaii average: 4.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.3%
10% better than Hawaii average

Hawaii average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.1%
39% better than Hawaii average

Hawaii average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Hawaii average

Hawaii average: 96.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Hawaii average

Hawaii average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
20% better than Hawaii average

Hawaii average: 83.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Hawaii average

Hawaii average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
18% better than Hawaii average

Hawaii average: 84.7%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Hawaii Seniors

Get financial aid guidance

QUEST Integration

Hawaii Medicaid QUEST Integration

Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High cost of living adjustments.

Kupuna Care

Hawaii Kupuna Care

Age 60+, Hawaii resident, unable to perform 2+ ADLs.

No strict limit; prioritizes low-income.

Not applicable.

Limited funding; island-specific delivery.

Program of All-Inclusive Care for the Elderly (PACE)

Hawaii Medicaid PACE

Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to Oahu (e.g., Maluhia in Honolulu); few providers.

Medicare Savings Program (MSP)

Hawaii Medicare Savings Program

Age 65+ or disabled, Hawaii resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Hawaii SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Hawaii resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~800 slots; prioritizes veterans, rural residents.

National Family Caregiver Support Program (NFCSP) Respite

Hawaii NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

Four county AAAs; prioritizes low-income.

VA Aid and Attendance (A&A) and Housebound Benefits

Hawaii VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (2025 net worth limit).

Applies statewide; high demand due to veteran population.

Senior Companion Program (SCP)

Hawaii Senior Companion Program

Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.

Volunteers: ~$24,980/year (200% FPL); recipients: no limit.

Not specified for volunteers; need-based for recipients.

Statewide; managed by DHS Social Services.

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