15 Craigside

Senior Living in Honolulu

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
15 Craigside

Senior Living in Honolulu

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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15 Craigside accepts Medicare, Medicaid, and private pay.

Overview of 15 Craigside

Burrowed at the heart of downtown Honolulu, 15 Craigside enchants with a picturesque view of the mountains and valleys near Craigside Place, Honolulu, HI providing independent living. The community features well-lit and spacious floor plans including studio and one-bedroom apartments with den and private lanais. With the seniors’ welfare in mind, 15 Craigside strives to deliver care and assistance tailored to their unique needs and preferences.

The community fosters a friendly and vibrant environment, providing seniors with activities and programs for learning and enjoyment. Satisfying its residents’ dietary needs and preferences, the community serves delicious and healthy meals three times a day. Amenities include a fitness center, an indoor pool, a spacious lobby, a library, a chapel, a resident store, and a beautiful solarium.

(808) 523-7000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 1.6 Hawaii average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5 ▲ 2.3 Hawaii average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5 ▲ 1.1 Hawaii average: 3.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5 ▲ 0.8 Hawaii average: 4.2/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Hawaii state averages

Total nursing care / resident Info This home is ranked 6th out of 25 homes in Hawaii.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 3m per day
Rank #6 / 25Nurse hours — state benchmarkedThis home is ranked 6th out of 25 homes in Hawaii.Shows adjusted nurse hours per resident per day benchmarked to the Hawaii average, with a ranking across 25 Hawaii SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Hawaii avg (4h 13m per day)
vs Hawaii avg
+20%

2 of 6 metrics below state avg

Standout metric RN (Weekend) is +23% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 57m per day ▲ 19% State avg: 1h 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 6m per day ▼ 71% State avg: 21m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 36m per day ▼ 5% State avg: 2h 44m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 13m per day ■ Avg State avg: 4h 11m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 6m per day ▲ 20% State avg: 5m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 1h 31m per day ▲ 23% State avg: 1h 14m per day · National avg: 28m per day

Capacity and availability

This home is often near full

Occupancy higher than 95% suggests steady demand, but availability may be limited.

Higher occupancy than the Hawaii average: 74.2%
Occupancy rate 97.7% Rank #1 / 24Occupancy rate — state benchmarkedThis home is ranked 1st out of 24 homes in Hawaii.Shows this facility's occupancy rate versus the Hawaii average, with its statewide rank out of 24. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 239 days
Occupancy rate
97.7% Rank #1 / 24Occupancy rate — state benchmarkedThis home is ranked 1st out of 24 homes in Hawaii.Shows this facility's occupancy rate versus the Hawaii average, with its statewide rank out of 24. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
239 days

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

48% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

42% of new residents, often for long-term daily care.

Typical stay 19 days

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$6.3M
Operating deficit
-$2.3M
Voluntary non-profit community Operated by a church.
Home revenue
$6.3M Rank #23 / 24Revenue — state benchmarkedThis home is ranked 23rd out of 24 homes in Hawaii.Shows this facility's annual revenue compared to the Hawaii SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$2.3M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #21 / 24Payroll — state benchmarkedThis home is ranked 21st out of 24 homes in Hawaii.Shows total annual staff payroll benchmarked to the Hawaii average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$4.1M
65.3% of revenue Rank #3 / 24Payroll % — state benchmarkedThis home is ranked 3rd out of 24 homes in Hawaii.Shows payroll as a percentage of revenue versus the Hawaii average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $8.5M
Walk Score
Walk Score: 50 / 100 Rank #13 / 27Walk Score — state benchmarkedThis home is ranked 13th out of 27 homes in Hawaii.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Hawaii SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 30, 2026
License Number16-ALF
IslandOahu

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Vivian Lai, CFO

Memory & Specialized Care

1 service
Alzheimer's Certification

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: High-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at 15 Craigside

Assisted Living Independent Living Skilled Nursing

Contact 15 Craigside

Inspection History

In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.

4 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date March 13, 2025
Annual Inspection

9 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Hawaii average: 25 deficiencies

2.3 deficiencies per inspection

Inspection Report Summary for 15 Craigside

The most recent inspection of the facility on March 13, 2025, found no deficiencies and confirmed compliance with all applicable rules. Prior inspections showed some deficiencies, including issues with medication administration and documentation in 2023, and incomplete service plans and tuberculosis clearance documentation in 2022. Inspectors cited medication record mismatches, unsecured medications, and documentation of resident notifications as the main themes in 2023, while earlier concerns involved initial assessments and health screenings. Complaint investigations were not noted in the available reports. The inspection history shows improvement, with the most recent two inspections free of deficiencies after earlier issues were addressed.

Health Inspection History

Inspections
Total health inspections 2

Hawaii average 4.4


Last Health inspection on Jun 2025

Total health citations
5 Rank #1 / 26Health citations — state benchmarkedThis home is ranked 1st out of 26 homes in Hawaii.Shows this facility's total health deficiency citations benchmarked to the Hawaii state average, with a ranking across all 26 HI SNFs. Lower citation counts earn a better rank.

Hawaii average 35.5

Citations per inspection
2.5 Rank #1 / 26Citations per inspection — state benchmarkedThis home is ranked 1st out of 26 homes in Hawaii.Shows average deficiency citations per CMS inspection for this facility versus the Hawaii mean across 26 SNFs with citation data. Lower is better.

Hawaii average 8.23


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than Hawaii average

Hawaii average: 0.1


Serious Health citations More info 0
100% better than Hawaii average

Hawaii average: 1

0 critical citations More info Hawaii average: 0.1

0 serious citations More info Hawaii average: 1

5 moderate citations More info Hawaii average: 34.2

0 minor citations More info Hawaii average: 0.1
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 23, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 23, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 23, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Jun 23, 2025
Corrected

Financial Assistance for
Senior Living in Hawaii

15 Craigside is located in Honolulu, Hawaii.
Here are the financial assistance programs available to residents in Hawaii.

Get Financial aid guidance

QUEST Integration

Hawaii Medicaid QUEST Integration

Age 65+ or disabled
General Hawaii resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
HI

High cost of living adjustments.

Benefits
In-home care (6-8 hours/day) Nursing home Respite (240 hours/year) Medical services

Kupuna Care

Hawaii Kupuna Care

Age 60+
General Hawaii resident, unable to perform 2+ ADLs.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
HI

Limited funding; island-specific delivery.

Benefits
In-home care (3-5 hours/week) Adult day care (~$70/day) Transportation (~5 trips/month)

Program of All-Inclusive Care for the Elderly (PACE)

Hawaii Medicaid PACE

Age 55+
General Hawaii resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
HI

Limited to Oahu (e.g., Maluhia in Honolulu); few providers.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

Medicare Savings Program (MSP)

Hawaii Medicare Savings Program

Age 65+ or disabled
General Hawaii resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
Asset Limits $9,430 (individual), $14,130 (couple).
HI

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Senior Community Service Employment Program (SCSEP)

Hawaii SCSEP (Federally Funded, State-Administered)

Age 55+
General unemployed, low-income, Hawaii resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
HI

~800 slots; prioritizes veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

National Family Caregiver Support Program (NFCSP) Respite

Hawaii NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
HI

Four county AAAs; prioritizes low-income.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($80/day) Counseling

VA Aid and Attendance (A&A) and Housebound Benefits

Hawaii VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/surviving spouse
General Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 2025 net worth limit
HI

Applies statewide; high demand due to veteran population.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Companion Program (SCP)

Hawaii Senior Companion Program

Age
General Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
Income Limits (2025) Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
Asset Limits Not specified for volunteers; need-based for recipients.
HI

Statewide; managed by DHS Social Services.

Benefits
Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week)

Places of interest near 15 Craigside

Address 1.4 miles from city center Info Estimated distance in miles from Honolulu's city center to 15 Craigside's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 76
Employees 68
Contractors 8
Staff to resident ratio 0:0
100% worse than Hawaii average

Hawaii average ratio: 1.64:1

Avg staff/day 35
Average shift 7.3 hours
6% worse than Hawaii average

Hawaii average: 7.8 hours

Total staff hours (quarter) 23,366
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 1
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

4.2%

992 contractor hours this quarter

Medical Director: 2 Occupational Therapy Assistant: 1 Certified Nursing Assistant: 1 Registered Nurse: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 1 Physical Therapy Assistant: 1
Staff by category
Certified Nursing Assistant3413510,41291100%6.9
Registered Nurse181195,83891100%8.3
Other Dietary Services Staff4041,90491100%7.6
Clinical Nurse Specialist4041,8407785%8.8
Licensed Practical Nurse1014687279%6.5
Administrator1014285763%7.5
Physical Therapy Assistant0114096571%6.3
Dietitian1013985358%7.5
Mental Health Service Worker1013905257%7.5
Respiratory Therapy Technician0113885965%6.6
Occupational Therapy Aide1013684954%7.5
Nurse Practitioner1013534752%7.5
Occupational Therapy Assistant0111163336%3.5
Qualified Social Worker011412426%1.7
Nurse Aide in Training202822%4.1
Medical Director022855%0.8
35 Certified Nursing Assistant
% of Days 100%
19 Registered Nurse
% of Days 100%
4 Other Dietary Services Staff
% of Days 100%
4 Clinical Nurse Specialist
% of Days 85%
1 Licensed Practical Nurse
% of Days 79%
1 Administrator
% of Days 63%
1 Physical Therapy Assistant
% of Days 71%
1 Dietitian
% of Days 58%
1 Mental Health Service Worker
% of Days 57%
1 Respiratory Therapy Technician
% of Days 65%
1 Occupational Therapy Aide
% of Days 54%
1 Nurse Practitioner
% of Days 52%
1 Occupational Therapy Assistant
% of Days 36%
1 Qualified Social Worker
% of Days 26%
2 Nurse Aide in Training
% of Days 2%
2 Medical Director
% of Days 5%

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.1
41% better than Hawaii average

Hawaii average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.8
21% better than Hawaii average

Hawaii average: 20.0

Long-stay resident measures
Significantly above average Hawaii avg: 4.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.3%
24% better than Hawaii average

Hawaii average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.6%
67% better than Hawaii average

Hawaii average: 25.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.4%
39% worse than Hawaii average

Hawaii average: 18.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
44% worse than Hawaii average

Hawaii average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
In line with Hawaii average

Hawaii average: 3.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
48% better than Hawaii average

Hawaii average: 2.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.6%
67% better than Hawaii average

Hawaii average: 4.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.3%
10% better than Hawaii average

Hawaii average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.1%
39% better than Hawaii average

Hawaii average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Hawaii average

Hawaii average: 96.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Hawaii average

Hawaii average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.79
34% worse than Hawaii average

Hawaii average: 1.34

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.43
52% better than Hawaii average

Hawaii average: 0.89

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
20% better than Hawaii average

Hawaii average: 83.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Hawaii average

Hawaii average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
18% better than Hawaii average

Hawaii average: 84.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.4%
21% better than Hawaii average

Hawaii average: 19.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.2%
52% better than Hawaii average

Hawaii average: 10.9%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Senior Living around Honolulu The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.

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