15 Craigside

Senior Living Home
Overview of 15 Craigside

Burrowed at the heart of downtown Honolulu, 15 Craigside enchants with a picturesque view of the mountains and valleys near Craigside Place, Honolulu, HI providing independent living. The community features well-lit and spacious floor plans including studio and one-bedroom apartments with den and private lanais. With the seniors’ welfare in mind, 15 Craigside strives to deliver care and assistance tailored to their unique needs and preferences.

The community fosters a friendly and vibrant environment, providing seniors with activities and programs for learning and enjoyment. Satisfying its residents’ dietary needs and preferences, the community serves delicious and healthy meals three times a day. Amenities include a fitness center, an indoor pool, a spacious lobby, a library, a chapel, a resident store, and a beautiful solarium.

(808) 523-7000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Hawaii average: 3.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Hawaii average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Hawaii average: 4.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Hawaii average: 4.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 3m per day

This home provides 20% more nursing time per resident than the state average.

Hawaii average: 4h 12m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 45

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Hawaii
Occupancy rate 97.7%
Residents per day (avg) 43
Occupancy rate
97.7%
Residents per day (avg)
43

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

48% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

42% of new residents, often for long-term daily care.

Typical stay 19 days

Finances and operations

Voluntary non-profit home
Church
Home revenue
$6.3M
Operating deficit
-$2.3M
Voluntary non-profit home Church
Home revenue
$6,292,028.00
Operating deficit
$-2,251,034.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
65.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $8.5M
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Assisted Living Facility
License Expiration
June 30, 2026

Additional licensing details

License number: 16-ALF
Island: Oahu

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Vivian Lai, CFO

Care Services

Alzheimer's Certification

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: High-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at 15 Craigside

Assisted Living Independent Living Skilled Nursing
Contact 15 Craigside

Inspection History

In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.

4 visits/inspections

Results

2 with issues

2 without issues

Latest inspection

Date:March 13, 2025
Type:Annual Inspection

9 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Senior Living around Honolulu

The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Avalon Care Center – Honolulu
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SL

Senior Living

Honolulu (Kalihi Valley)
108
No
A+
47
AVALON OF HAWAII LLC
90.4%
$32,880,521.00
$8,634,858.00
26.3%
94.80
3/5
4.0597
2/5
4/5
5/5
1
53
+14%
-3%
+22%
Studio / 1 Bed
15 Craigside
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

N

Nursing

Honolulu (Nuuanu - Punchbowl)
45
No
A+
50
KOMAGOME, BREE
97.7%
$7,898,042.00
$4,109,711.00
52%
43.40
5/5
5.0446
5/5
5/5
5/5
1
5
+22%
+20%
+32%
Studio / 1 Bed
Alexander Manor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SL

Senior Living

Honolulu (Makiki/Lower/ Punchbowl/Tantalus)
-
No
-
76
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Ilima at Leihano
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SL

Senior Living

Kapolei
-
No
-
67
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Kīnā ‘Ole Estate
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SL

Senior Living

Hawaii 96744
-
No
-
56
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed

Places of interest near 15 Craigside

Address 1.4 miles from city center

Address 15 Craigside Pl, Honolulu, HI 96817

Calculate Travel Distance to 15 Craigside

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

76
Total Staff
68
Employees
8
Contractors
23,366
Total Hours (Quarter)
35
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse198.3 Yes
Licensed Practical Nurse16.5 No
Certified Nursing Assistant356.9 Yes
Staff by Category
Administration
3 staff
6.5hs shift avg
Nursing Staff
57 staff
7.3hs shift avg
Physicians & Practitioners
5 staff
8.5hs shift avg
Therapy Services
4 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
1.7hs shift avg
Dietary Services
5 staff
7.6hs shift avg
Other Services
1 staff
7.5hs shift avg
Contractor Analysis
4.2%
of total hours from contractors
992 contractor hours this quarter
Occupational Therapy Assistant: 1 Certified Nursing Assistant: 1 Registered Nurse: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 1 Physical Therapy Assistant: 1 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3413510,41291100%6.9
Registered Nurse181195,83891100%8.3
Other Dietary Services Staff4041,90491100%7.6
Clinical Nurse Specialist4041,8407785%8.8
Licensed Practical Nurse1014687279%6.5
Administrator1014285763%7.5
Physical Therapy Assistant0114096571%6.3
Dietitian1013985358%7.5
Mental Health Service Worker1013905257%7.5
Respiratory Therapy Technician0113885965%6.6
Occupational Therapy Aide1013684954%7.5
Nurse Practitioner1013534752%7.5
Occupational Therapy Assistant0111163336%3.5
Qualified Social Worker011412426%1.7
Nurse Aide in Training202822%4.1
Medical Director022855%0.8

Health Inspection History

Inspections
Total health inspections 2

Hawaii average 4.4


Last Health inspection on Jun 2025

Total health citations 5
Citations per inspection
2.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Hawaii average

Hawaii average: 0.1


Serious Health citations More info 0
100% better than Hawaii average

Hawaii average: 1

0 critical citations More info Hawaii average: 0.1

0 serious citations More info Hawaii average: 1

5 moderate citations More info Hawaii average: 34.2

0 minor citations More info Hawaii average: 0.1
Citations history (last 3 years)
Infection Control moderate citation Jun 23, 2025
Corrected

Nutrition moderate citation Jun 23, 2025
Corrected

Quality of Care moderate citation Jun 23, 2025
Corrected

Resident Rights moderate citation Jun 23, 2025
Corrected

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.1
41% better than Hawaii average

Hawaii average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.8
21% better than Hawaii average

Hawaii average: 20.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.3%
24% better than Hawaii average

Hawaii average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.6%
67% better than Hawaii average

Hawaii average: 25.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.4%
39% worse than Hawaii average

Hawaii average: 18.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
44% worse than Hawaii average

Hawaii average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
In line with Hawaii average

Hawaii average: 3.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
48% better than Hawaii average

Hawaii average: 2.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.6%
67% better than Hawaii average

Hawaii average: 4.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.3%
10% better than Hawaii average

Hawaii average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.1%
39% better than Hawaii average

Hawaii average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Hawaii average

Hawaii average: 96.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Hawaii average

Hawaii average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
20% better than Hawaii average

Hawaii average: 83.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Hawaii average

Hawaii average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
18% better than Hawaii average

Hawaii average: 84.7%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Hawaii Seniors

Get financial aid guidance

QUEST Integration

Hawaii Medicaid QUEST Integration

Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High cost of living adjustments.

Kupuna Care

Hawaii Kupuna Care

Age 60+, Hawaii resident, unable to perform 2+ ADLs.

No strict limit; prioritizes low-income.

Not applicable.

Limited funding; island-specific delivery.

Program of All-Inclusive Care for the Elderly (PACE)

Hawaii Medicaid PACE

Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to Oahu (e.g., Maluhia in Honolulu); few providers.

Medicare Savings Program (MSP)

Hawaii Medicare Savings Program

Age 65+ or disabled, Hawaii resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Hawaii SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Hawaii resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~800 slots; prioritizes veterans, rural residents.

National Family Caregiver Support Program (NFCSP) Respite

Hawaii NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

Four county AAAs; prioritizes low-income.

VA Aid and Attendance (A&A) and Housebound Benefits

Hawaii VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (2025 net worth limit).

Applies statewide; high demand due to veteran population.

Senior Companion Program (SCP)

Hawaii Senior Companion Program

Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.

Volunteers: ~$24,980/year (200% FPL); recipients: no limit.

Not specified for volunteers; need-based for recipients.

Statewide; managed by DHS Social Services.

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