Inspection Reports for A Benevolent Heart Care Home
508 Pearberry Avenue, Las Vegas, NV 89123, NV, 89123
Back to Facility ProfileInspection Report Summary
The most recent inspection on June 25, 2025, found no regulatory deficiencies and awarded the facility a grade of A. Earlier inspections showed a pattern of occasional deficiencies primarily related to staff training, infection control, and medication administration. Complaint investigations generally resulted in unsubstantiated allegations, except for one substantiated issue with pest presence that was promptly addressed without deficiencies. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record suggests improvement over time, with the most recent inspections showing no deficiencies after prior issues were corrected.
Deficiencies (last 6 years)
Deficiencies (over 6 years)
1.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
76% better than Nevada average
Nevada average: 7.1 deficiencies/yearDeficiencies per year
8
6
4
2
0
Census
Latest occupancy rate
100% occupied
Based on a June 2025 inspection.
Occupancy over time
Inspection Report
Annual Inspection
Census: 9
Capacity: 9
Deficiencies: 0
Date: Jun 25, 2025
Visit Reason
This inspection was conducted as an annual State Licensure survey in accordance with Nevada Administrative Code (NAC) Chapter 449 for Residential Facility for Groups.
Findings
The facility was found to have no regulatory deficiencies and received a grade of A. Nine resident files and four employee files were reviewed during the survey.
Inspection Report
Annual Inspection
Census: 7
Capacity: 9
Deficiencies: 5
Date: Jun 24, 2024
Visit Reason
This inspection was conducted as an annual State Licensure survey of a Residential Facility for Groups in accordance with Nevada Administrative Code (NAC) Chapter 449.
Findings
The facility received a grade of A but had several regulatory deficiencies related to caregiver training, abuse prevention training, CPR and first aid training, medical exemption requests, and dementia care training. Corrective actions and plans were submitted for each deficiency.
Deficiencies (5)
Failure to ensure initial caregiver training was completed for 1 of 5 employees (Employee #5).
Failure to ensure annual training to recognize and prevent abuse of elderly persons was completed for 1 of 5 employees (Employee #2).
Failure to ensure CPR and first aid training included an in-person component for 1 of 5 employees (Employee #2).
Failure to submit a medical exemption request to retain 1 of 7 bedfast residents (Resident #6).
Failure to ensure 1 of 5 employees received required initial Alzheimer's/dementia training within the first 40 hours and additional training within 3 months (Employee #5).
Report Facts
Number of employees reviewed: 5
Number of resident files reviewed: 7
Licensed bed capacity: 9
Current census: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Diaz | Administrator | Acknowledged deficiencies and responsible for plan of correction |
| Employee #5 | Administrator hired 04/01/24, lacked initial caregiver and dementia training | |
| Employee #2 | Caregiver hired 03/27/20, lacked annual abuse prevention training and in-person CPR/first aid training |
Inspection Report
Annual Inspection
Census: 9
Capacity: 9
Deficiencies: 2
Date: Jun 8, 2023
Visit Reason
The inspection was conducted as an annual State Licensure and infection control survey of the residential facility for groups providing care to elderly and disabled persons and/or persons with Alzheimer's disease.
Findings
The facility received a grade of A but was found deficient in two areas: failure to ensure the back door alarm was operational, and failure to secure toxic substances accessible to residents. Both deficiencies were acknowledged by staff and corrected on the day of the survey.
Deficiencies (2)
The facility failed to ensure the back door alarm was operating; the alarm was turned off and did not sound when the door was opened.
The facility failed to ensure toxic substances were secured, with multiple cleaning products and chemicals unsecured in the laundry room, garage, and under the bathroom sink.
Report Facts
Licensed beds: 9
Resident census: 9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Heather Marie Jacalne | Administrator | Named as the Administrator responsible for the facility and corrective actions |
Inspection Report
Complaint Investigation
Census: 7
Deficiencies: 0
Date: Sep 14, 2022
Visit Reason
The inspection was conducted as a complaint investigation in response to Complaint #66929, which included three allegations regarding chemical restraint, residents not being allowed to get out of bed, and residents not being allowed to go outside.
Complaint Details
Complaint #66929 with three allegations was unsubstantiated. Allegation #1 regarding chemical restraint was unsubstantiated based on medication records and observations. Allegation #2 about residents not being allowed out of bed was unsubstantiated based on observations and exemptions for bedfast residents. Allegation #3 about residents not being allowed outside was unsubstantiated based on interviews and staff reports.
Findings
The investigation found all three allegations to be unsubstantiated based on observations, interviews, and record reviews. No regulatory deficiencies were identified, and the facility received a grade of A.
Report Facts
Complaint allegations: 3
Resident census: 7
Residents with dementia: 5
Bedfast residents: 4
Residents interviewed: 3
Inspection Report
Complaint Investigation
Census: 9
Deficiencies: 0
Date: Aug 4, 2022
Visit Reason
The inspection was conducted as a result of a complaint investigation triggered by Complaint #NV00066725 with two allegations concerning resident care and pest presence.
Complaint Details
Complaint #NV00066725 with two allegations was substantiated without deficiencies. Allegation #1 regarding ants on a resident was substantiated without deficiency. Allegation #2 regarding inappropriate care was unsubstantiated.
Findings
The complaint investigation substantiated the presence of ants on a resident without deficiencies, as the facility promptly addressed the issue and engaged pest control. The allegation of inappropriate resident care was unsubstantiated based on observations and interviews. No regulatory deficiencies were identified.
Report Facts
Number of complaints investigated: 1
Number of allegations: 2
Inspection Report
Annual Inspection
Census: 9
Capacity: 9
Deficiencies: 0
Date: Jun 9, 2022
Visit Reason
The inspection was conducted as the annual State Licensure and infection control survey for the facility in accordance with Nevada Administrative Code Chapter 449.
Findings
No regulatory deficiencies were identified during the inspection. The facility received a grade of A and was provided guidance on compliance with certain state regulations related to discrimination, privacy, and cultural competency.
Report Facts
Resident records reviewed: 9
Employee records reviewed: 6
Inspection Report
Annual Inspection
Census: 8
Capacity: 9
Deficiencies: 2
Date: Aug 31, 2021
Visit Reason
The inspection was conducted as the annual State Licensure and infection control survey for a Residential Facility for Groups in accordance with Nevada Administrative Code Chapter 449.
Findings
The facility received a grade of A but was found deficient in infection control measures related to visitor screening and mask use, and in medication administration where 'as needed' medications lacked specific dosage and symptom instructions for 2 of 7 residents.
Deficiencies (2)
Failure to ensure infection control measures were implemented for visitors wearing face masks and screening incoming visitors.
Failure to ensure medication ordered on an as-needed basis had a specific dosage and specific symptoms for administration for 2 of 7 residents.
Report Facts
Resident records reviewed: 8
Employee records reviewed: 5
Facility licensed beds: 9
Current census: 8
Deficiency scope for infection control: 3
Deficiency scope for medication administration: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christopher Lane | Administrator | Named in relation to findings and responsible for implementation of plans of correction |
Inspection Report
Abbreviated Survey
Census: 7
Capacity: 9
Deficiencies: 0
Date: Oct 14, 2020
Visit Reason
The inspection was a COVID-19 focused infection control survey conducted to assess the facility's compliance with infection prevention protocols during the pandemic.
Findings
The facility was found to be compliant with infection control measures including PPE use, social distancing, visitor restrictions, and cleaning protocols. No regulatory deficiencies were identified.
Report Facts
PPE supply: 250
PPE supply: 30
PPE supply: 2300
PPE supply: 10
Hand sanitizer: 7
Licensed capacity: 9
Current census: 7
Inspection Report
Complaint Investigation
Census: 7
Capacity: 6
Deficiencies: 1
Date: Aug 6, 2020
Visit Reason
The inspection was conducted as a complaint investigation triggered by Complaint #NV00060759 regarding allegations of unnecessary discharge, unqualified staff, verbal and physical abuse, and neglect at the facility.
Complaint Details
Complaint #NV00060759 was investigated with four allegations: unnecessary discharge, unqualified staff, verbal and physical abuse, and neglect. All allegations were unsubstantiated based on interviews with residents, caregivers, the owner, and the Administrator, as well as document reviews and observations.
Findings
The complaint allegations were unsubstantiated based on interviews, observations, and document reviews. However, regulatory deficiencies unrelated to the complaint were identified, including medication administration errors where one resident received the wrong medication and medication was left unattended during administration.
Deficiencies (1)
Failed to ensure medications were given as prescribed for 1 of 7 residents (Resident #2), including wrong medication given and medication left unattended during administration.
Report Facts
Sample size: 7
Licensed capacity: 6
Severity 2 deficiencies: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christopher Lane | Administrator | Administrator involved in interviews and corrective action related to medication administration deficiencies |
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