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A Place Called Home – Quail Lake
Nursing Home, Assisted Living, Independent Living & Memory Care · Clovis, CA
Exterior view of a single-story residential facility Exterior view of a well-maintained assisted living facility Water feature with rocks and greenery, facility building in background Exterior view featuring ornate doors and stained glass window Exterior view of a residential-style building with landscaped yard Exterior view of a senior living facility with landscaped garden Cozy seating area with a table by a window Cozy private room with a bed and recliner Outdoor seating area with flowers and trees Cozy interior common area with seating and decor Cozy interior of a private resident room with a bed and chair Bright interior dining space with a floral centerpiece Spacious interior lobby with staircase and dining area Cozy private bedroom with elegant decor Charming interior dining area with floral centerpiece Cozy bedroom with a plush bed and chair Comfortable common area with seating and fireplace Cozy private resident room with bed and armchair Bright and spacious resident bedroom with a cozy atmosphere A Place Called Home – North Willow, assisted living in Fresno, CA — Grilled chicken served with fresh herbs and vegetables A Place Called Home – North Willow, assisted living in Fresno, CA — Two people sharing a conversation over coffee A Place Called Home – North Willow, assisted living in Fresno, CA — Table with floral arrangement under a chandelier A Place Called Home – North Willow, assisted living in Fresno, CA — Hands counting stacks of dollar bills on a desk A Place Called Home – North Willow, assisted living in Fresno, CA — Residential building with landscaping and solar panels A Place Called Home – North Willow, assisted living in Fresno, CA — Single-story home with a two-car garage and landscaped yard A Place Called Home – North Willow, assisted living in Fresno, CA — Welcoming exterior of a senior living facility with landscaped gardens A Place Called Home – North Willow, assisted living in Fresno, CA — Residential building with landscaped front yard and driveway A Place Called Home – North Willow, assisted living in Fresno, CA — Three women smiling and embracing on a couch A Place Called Home – North Willow, assisted living in Fresno, CA — Gold laurel wreath with five stars and "WINNER" text A Place Called Home – North Willow, assisted living in Fresno, CA — Map showing streets and highways around North Willow area A Place Called Home – North Willow, assisted living in Fresno, CA — Residential building with landscaped garden and solar panels A Place Called Home – North Willow, assisted living in Fresno, CA — Curb appeal of a senior living facility with gardens A Place Called Home – North Willow, assisted living in Fresno, CA — Cozy living room with a sofa and artwork A Place Called Home – North Willow, assisted living in Fresno, CA — Cozy living room with a beige sofa and artwork A Place Called Home – North Willow, assisted living in Fresno, CA — Single-family home with landscaped yard and driveway

A Place Called Home – Quail Lake

Nursing Home, Assisted Living, Independent Living & Memory Care · Clovis, CA
4085 N Newport Bay, Clovis, CA 93619 View map Calculator: See prices in your area
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Overview of A Place Called Home – Quail Lake

Residing in the serene neighborhood at 4085 North Newport Bay, Clovis, CA, A Place Called Home – Quail Lake is a one-of-a-kind senior living community providing assisted living, memory care, and Parkinson’s care. The community features snug and sophisticated residences, ensuring seniors experience unparalleled comfort and care. Keep peace of mind with a team of kind and reliable professionals attending to your daily living activities and personal needs.

The community also features fall recovery and rehabilitation to ensure residents’ safety. With seniors’ tastes and dietary needs in mind, the community serves healthy and delicious meals for the finest dining experience. A Place Called Home – Quail Lake is a good place for seniors to receive the utmost care and assistance they deserve.

Facility Direct Line (559) 213-7251
Facility Direct Line (559) 213-7251 david@apchcare.com

Capacity and availability

Residents per day
6
Bed community size
6-bed community Rank #1319 / 1646Bed count — State benchmarkedThis home is ranked 1319th out of 1,646 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
12 years in operation Rank #604 / 1504Years in operation — State benchmarkedThis home is ranked 604th out of 1,504 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 6 / 100 Rank #2002 / 2058Walk Score — State benchmarkedThis home is ranked 2002nd out of 2,058 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
100%
Rank #1 / 1492Occupancy rate — State benchmarkedThis home is ranked 1st out of 1,492 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
6 / 6
Average occupied beds in California homes 87 beds

Awards

Best of the Best Winner

License Details

Facility TypeResidential Care Elderly
IssuanceJanuary 15, 2014
CountyFresno
RCFE Number107206750

Ownership & Operating Entity

A Place Called Home – Quail Lake is legally operated by Murchison, David, and administered by Colin Murchison.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
24-Hour Staffing
Staff-to-Resident Ratio: 1 to 3

Additional Services

3 services
Dementia And Memory Care
Alzheimer’s Assisted Living
Parkinson’s Care

Amenities & Lifestyle

Dining
Spacious Suites
Elegant Decor
Specific ProgramsA full schedule of activities

Contact A Place Called Home – Quail Lake

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 0 citations 6 total visits 1 complaint visit 5 official inspections 1 complaint investigation
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points above the California average for nursing homes (81/100)

Rank #123 / 1475 in California Inspection Score — State benchmarked This home is ranked 123rd out of 1,475 homes we track in California for inspection score. Shows this facility's inspection score compared to the California average among 1475 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 95 out of 100. Letter grade A. 14 points above the California average for nursing homes (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 1 Better Metrics better than California average:
• Total citations (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 010 This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 10).↓ 100% better
Standout metricNo citations on file since 2021 — the California average is 10.

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 616 This facility has had 63% fewer total inspections than the California average (6 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 63% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 113 This facility has had 92% fewer complaint visits than the California average (1 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer Rank #210 / 1387 Complaint visits — State benchmarked This home is ranked 210th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has had 100% fewer other visits than the California average (0 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 110 This facility has had 90% fewer complaint investigations than the California average (1 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 90% fewer
Show Inspection Reports

This home is administered by Colin Murchison.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Private Rooms
Private Rooms
Private Rooms
1 / 4
Private Rooms
3

Places of interest near A Place Called Home – Quail Lake

Address 6.2 miles from city center Info Estimated distance in miles from Clovis's city center to A Place Called Home – Quail Lake's address, calculated via Google Maps.

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Compare Nursing Homes around Clovis

Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better. This is a proprietary Assisted Living Magazine score.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level D or higher — meaning actual harm occurred or residents were placed in immediate jeopardy. Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 60.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Willow Creek Healthcare Center
NH
HOS
SNF
Clovis
159
Facility 159
CA AVG 104
Rank #308 / 1,646
96.1%
Facility 96.1%
CA AVG 73.9
Rank #199 / 1,492
+30%3.97 -19%-6%
$25.0k
Facility $25.0k
CA AVG $56.5k
Rank #223 / 293
-613.66153- 59 Kalan Cantwell
$25.9MFiscal year ending 12/2023
Facility $25.9MFiscal year ending 12/2023
CA AVG $15.4M
Rank #26 / 259
$10.3MFiscal year ending 12/202339.7%Fiscal year ending 12/2023555652
Morning Star Post Acute
NH
SNF
Clovis
57
Facility 57
CA AVG 104
Rank #1,101 / 1,646
90.2%
Facility 90.2%
CA AVG 73.9
Rank #338 / 1,492
+22%3.26 -65%-23%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 293
-455.0251A+
76
Facility 76
CA AVG 59
Rank #529 / 2,058
-
$9.7MFiscal year ending 12/2023
Facility $9.7MFiscal year ending 12/2023
CA AVG $15.4M
Rank #210 / 259
$4.5MFiscal year ending 12/202346.7%Fiscal year ending 12/202356338
Nursing Home Explorer

Financial Assistance for
Nursing Home in California

A Place Called Home – Quail Lake is located in Clovis, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about A Place Called Home – Quail Lake

Who is the owner of A Place Called Home – Quail Lake?

A Place Called Home – Quail Lake is legally operated by Murchison, David, and administered by Colin Murchison.

Is A Place Called Home – Quail Lake in a walkable area?

A Place Called Home – Quail Lake has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at A Place Called Home – Quail Lake?

A Place Called Home – Quail Lake's occupancy is 100%.

How long has A Place Called Home – Quail Lake been in business?

A Place Called Home – Quail Lake has been operating for approximately 12 years, based on available licensing and registration records.

Are pets allowed at A Place Called Home – Quail Lake?

Yes, A Place Called Home – Quail Lake allows residents to bring their pets.

Who is the administrator of A Place Called Home – Quail Lake?

Colin Murchison is the administrator of A Place Called Home – Quail Lake.

How many beds does A Place Called Home – Quail Lake have?

A Place Called Home – Quail Lake has 6 beds.

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