Inspection Reports for
AAA Quality
7843 Stansbury Ave, Panorama City, CA 91402, CA, 91402
Back to Facility ProfileCitations (last 5 years)
Citations (over 5 years)
1 citations/year
Citations are regulatory findings recorded during state inspections.
75% better than California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Occupancy
Latest occupancy rate
83% occupied
Based on a July 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Citations: 1
Date: Jul 1, 2025
Visit Reason
The inspection was conducted as a Case Management - Deficiencies visit due to deficiencies discovered during the investigation of complaint control number #29-AS-20250131163051.
Complaint Details
The visit was triggered by complaint #29-AS-20250131163051. The complaint investigation found that the licensee failed to notify the conservator about hospice placement for resident R1, which was substantiated by records and interviews.
Findings
The licensee failed to notify the conservator (County of Los Angeles Public Guardian) that resident R1 was placed on hospice care, which posed an immediate health and safety risk to residents in care.
Citations (1)
CCR 87633(a)(3) Hospice Care of Terminally Ill Residents requires that hospice agency services be contracted individually by the resident or their surrogate. The licensee did not notify R1’s conservator that R1 was placed on hospice care, violating this requirement.
Report Facts
Facility Capacity: 6
Resident Census: 5
Plan of Correction Due Date: Jul 11, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sandra Urena | Licensing Program Analyst | Conducted the inspection and authored the report |
| Kasandra Lopez | Licensing Program Manager | Named in the report as Licensing Program Manager |
| Ovsanna Khayalyan | Administrator | Facility administrator met during the inspection |
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Citations: 0
Date: May 20, 2025
Visit Reason
The visit was an unannounced required annual inspection to ensure compliance with Title 22 Regulations and to check for health and safety hazards.
Findings
The facility was found to be clean, properly furnished, and in compliance with regulations. No deficiencies were cited during the inspection.
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Citations: 0
Date: Apr 29, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2025-04-14 regarding staff behavior and resident care at AAA Quality Residential Care Facility.
Complaint Details
The complaint investigation addressed allegations that staff spoke inappropriately to residents, mishandled medications, physically abused a resident, and denied residents access to food. After interviews with residents, staff, and the reporting party, and a medication audit, all allegations were found to be unsubstantiated.
Findings
All allegations including inappropriate staff speech, medication mishandling, physical abuse, and denial of food access were investigated through interviews and audits. No substantiated evidence of violations was found, and all allegations were deemed unsubstantiated.
Report Facts
Capacity: 6
Census: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sandra Urena | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Ovsanna Khayalyan | Facility Administrator involved in interviews and report signing |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Citations: 0
Date: Feb 25, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations that facility staff did not seek timely medical attention for a resident and did not arrange transportation for the resident in care.
Complaint Details
The complaint investigation was triggered by allegations that facility staff failed to seek timely medical attention and did not arrange transportation for a resident. Both allegations were deemed unsubstantiated after interviews with the resident, administrator, staff, and the resident's case worker. Additional allegations about staff behavior were found to be unfounded as they related to a different facility.
Findings
The investigation found the allegations unsubstantiated based on interviews and record reviews. The resident had walked to the hospital on their own and was admitted with pneumonia. Other allegations related to staff yelling at residents, forcing residents to eat, and forcing medication were found to be unfounded as they pertained to a different facility.
Report Facts
Capacity: 6
Census: 6
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Citations: 0
Date: Dec 31, 2024
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 09/07/2023 regarding staff not ensuring a resident's hearing aid was replaced, not providing resident mail, and not meeting resident's needs.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to replace a resident's hearing aid, failure to provide resident mail, and failure to meet resident needs related to wound care. Evidence did not support these allegations.
Findings
The investigation found insufficient evidence to substantiate the allegations. The resident's hearing aid replacement, mail provision, and care needs were reviewed, with no preponderance of evidence proving violations. The allegations were deemed unsubstantiated.
Report Facts
Capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Emily Peraldi | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Ovsanna Khayalyan | Licensee interviewed during investigation |
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Citations: 0
Date: Jun 18, 2024
Visit Reason
The inspection was an unannounced required annual visit to evaluate the facility's compliance with Title 22 Regulations.
Findings
The facility was found to be in compliance with health and safety regulations. Common areas, kitchen, bedrooms, restrooms, outdoor space, records, medications, and infection control measures were all observed to be in proper condition with no deficiencies cited.
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Citations: 1
Date: Jul 7, 2023
Visit Reason
The inspection was an unannounced Case Management - Annual Continuation visit to evaluate compliance with licensing requirements.
Findings
The licensing evaluator found inconsistencies in medication amounts for one of four residents reviewed, indicating noncompliance with medication administration regulations and posing an immediate health and safety risk.
Citations (1)
CCR 87465(a)(4) requires the licensee to assist residents with self-administered medications as needed. One of four resident medications reviewed contained inconsistencies between medication amounts remaining and amounts documented as administered, posing an immediate health and safety risk.
Report Facts
Residents reviewed for medication: 4
Tablets remaining: 9
Tablets originally prescribed: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elen Kirakosyan | Administrator | Facility administrator involved in medication audit plan of correction |
| Emily Peraldi | Licensing Program Analyst | Conducted the inspection and cited deficiencies |
| Kristin Heffernan | Supervisor | Supervisor overseeing the licensing evaluation |
| Ovsanna Khayalyan | Licensee | Met with the Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 2
Capacity: 6
Citations: 2
Date: Jun 20, 2023
Visit Reason
The Licensing Program Analyst conducted an unannounced required annual visit to evaluate compliance with Title 22 Regulations and ensure health and safety standards at the facility.
Findings
The inspection found medications accessible in the refrigerator, violating medication storage requirements, and a bedridden resident not residing in the designated bedridden room, violating fire clearance rules. Both issues posed immediate health and safety risks and resulted in a civil penalty of $500.
Citations (2)
CCR 87465(h)(2) requires centrally stored medications to be kept in a safe and locked place. Medications were observed accessible inside the refrigerator, posing an immediate health and safety risk.
CCR 87202(a)(2) requires bedridden residents to reside only in the designated bedridden room. Resident #1 was bedridden but residing in a non-bedridden room, posing an immediate health and safety risk.
Report Facts
Civil penalty: 500
Civil penalty: 500
Capacity: 6
Census: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Emily Peraldi | Licensing Program Analyst | Conducted the inspection and authored the report |
| Elen Kirakosyan | Administrator | Licensee responsible for facility operations and cited deficiencies |
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Citations: 0
Date: May 5, 2022
Visit Reason
The inspection was an unannounced required annual visit with a specific emphasis on infection control practices and procedures.
Findings
The facility was found to be in compliance with Title 22 Regulations, with no health or safety hazards observed. Infection control practices were adequate, and no deficiencies were noted during the visit.
Inspection Report
Original Licensing
Census: 2
Capacity: 6
Citations: 1
Date: Sep 22, 2021
Visit Reason
The visit was a Post Licensing inspection conducted to evaluate the facility's compliance with Title 22 regulations and ensure health and safety standards were met.
Findings
The facility was generally compliant with health and safety regulations, including adequate food supplies, operational fire extinguishers, and functioning smoke alarms. However, one deficiency was cited for failure to complete a pre-admission appraisal for one of two residents.
Citations (1)
CCR 87457(c) Pre-Admission Appraisal - One out of two residents did not have a completed pre-admission appraisal, posing a potential health and safety risk.
Report Facts
Residents present: 2
Licensed capacity: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Emily Peraldi | Licensing Program Analyst | Conducted the Post Licensing visit and evaluation |
| Elen Kirakosyan | Administrator | Facility administrator unavailable during visit but authorized report signing |
| Ovsanna Khayalyan | Staff | Greeted Licensing Program Analyst and signed report on behalf of administrator |
Inspection Report
Original Licensing
Capacity: 6
Citations: 0
Date: Jun 4, 2021
Visit Reason
A pre-licensing visit was conducted to evaluate the facility for fire safety, personal accommodations, and food service in preparation for initial licensing approval.
Findings
The facility was found to be in compliance with Title 22 regulations at the time of the visit. All safety equipment, accommodations, and supplies were adequate and in good repair, and the physical plant matched the submitted floor plan.
Report Facts
Total capacity: 6
Census: 0
Food supply: 7
Hot water temperature: 105.6
Hot water temperature: 108.2
Inspection Report
Original Licensing
Capacity: 6
Citations: 0
Date: May 18, 2021
Visit Reason
Initial licensing evaluation of AAA Quality Residential Care Facility conducted via telephone call with the applicant/administrator to confirm understanding of licensing requirements and program policies.
Findings
The applicant/administrator successfully completed the Component II evaluation, demonstrating understanding of facility operation, staff qualifications, program policies, and compliance requirements. The COVID-19 Mitigation Plan and PIN were also discussed and emailed.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elen Kirakosyan | Applicant/Administrator | Participated in COMP II telephone call confirming understanding of licensing requirements. |
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