3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Arpana Edala owns Alcoa Pines Health and Rehabilitation, a 120-bed nursing home run by BNNC, Inc. in Benton, Arkansas. The building has been open for 22 years and operates at roughly 65 percent capacity, leaving immediate openings for new admissions. Stays average of 120 days, showing that the daily operation divides its time between long-term residential care and short-term post-hospital therapy.
Inside the building, residents receive an average of 4 hours and 32 minutes of hands-on care each day from a 24-hour crew of registered nurses, practical nurses, and assistants. This clinical team runs physical rehabilitation programs in the on-site therapy gym and manages temporary respite care. For day-to-day lifestyle, an in-house kitchen team prepares meals featuring regional items like biscuits and fried okra, while additional campus amenities include a beauty salon, scheduled social hours, and an outdoor courtyard with a gazebo. Because the surrounding neighborhood is car-dependent, visiting families will need a vehicle to travel to the property.
Interested individuals can call the main office to see how the admissions process works or to check on current room options. The intake coordinator can also explain how the staff manages recent findings from government health inspectors, who previously noted compliance issues here with clinical documentation, medication protocols, infection-control steps, and operational safety systems during their routine audits.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
18m per day | ▼ 24% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
1h 7m per day | ▲ 18% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 35m per day | ▼ 5% State avg: 2h 43m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 39m per day | ▲ 5% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
1m per day | ▼ 57% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
11m per day | ▼ 34% State avg: 16m per day · National avg: 28m per day |
Lower than the Arkansas average: 71.3%
Alcoa Pines Health and Rehabilitation is legally operated by BNNC, Inc., and administered by Ricky Griffin.
Key information about the people who lead and staff this community.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
|
This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
23 | 21 | This facility has 10% more total deficiencies than a typical Arkansas assisted living residence (23 vs. AR avg 21).↑ 10% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
|
7.7 | 7 | This facility has 10% more deficiencies per year than a typical Arkansas assisted living residence (7.7 vs. AR avg 7).↑ 10% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
State average N/A
Last Health inspection on May 2025
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 25 citations resulted from standard inspections; 7 of 25 resulted from complaint investigations; and 1 of 25 came from combined inspections (standard and complaint).
In line with State average
State average: N/A
In line with State average
State average: N/A
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with State average
State average ratio: 0 : 0
0% compared with State average
State average: 0 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 11 RN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
Assists with medical care and medications.
All 25 LPN Staff are full-time employees. No contractors work on this role.
25
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Helps with daily care and mobility.
All 91 CNA Staff are full-time employees. No contractors work on this role.
91
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,561 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 91 | 0 | 91 | 21,599 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 25 | 0 | 25 | 7,960 | 92 | 100% | 9.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,565 | 69 | 75% | 8.4 |
| Clinical Nurse Specialist | 4 | 5 | 9 | 1,168 | 72 | 78% | 6.8 |
| Registered Nurse | 11 | 0 | 11 | 964 | 82 | 89% | 6.9 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 509 | 60 | 65% | 8.5 |
| Dental Services Staff | 1 | 0 | 1 | 479 | 59 | 64% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 62 | 67% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 368 | 65 | 71% | 5.5 |
| Feeding Assistant | 0 | 2 | 2 | 354 | 58 | 63% | 6 |
| Physical Therapy Aide | 0 | 3 | 3 | 301 | 60 | 65% | 4.9 |
| Nurse Aide in Training | 3 | 0 | 3 | 287 | 26 | 28% | 10.2 |
| Qualified Social Worker | 0 | 3 | 3 | 126 | 60 | 65% | 2.1 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 122 | 50 | 54% | 2.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 117 | 39 | 42% | 3 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 32 | 8 | 9% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 26 | 3 | 3% | 8.5 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
58% lower than State average
State average: $26K
36% more fines than State average
State average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State average
State average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jul 27, 2023 · $7K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 27, 2023
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
15% worse than State average
State average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
33% worse than State average
State average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
12.4%
8% worse than State average
State average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
18.3%
37% worse than State average
State average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
49% worse than State average
State average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
21% worse than State average
State average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
3.0%
36% better than State average
State average: 4.7%
Percent of long-stay residents with a urinary tract infection
3.3%
152% worse than State average
State average: 1.3%
Percent of long-stay residents who lose too much weight
5.9%
18% worse than State average
State average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State average
State average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
4.8%
54% better than State average
State average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
In line with State average
State average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.4%
8% worse than State average
State average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.21
12% worse than State average
State average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.13
In line with State average
State average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
16% worse than State average
State average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State average
State average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.2%
17% worse than State average
State average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.9%
15% worse than State average
State average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.5%
20% worse than State average
State average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
188% worse than State average
State average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.4%
12% better than State average
State average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
49.7%
In line with State average
State average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
37% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
11% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
93
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Alcoa Pines Health and Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5.5 miles from city center
Estimated distance in miles from Benton's city center to Alcoa Pines Health and Rehabilitation's address, calculated via Google Maps.
Add your location
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
|
|
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|---|
| Alcoa Pines Health and Rehabilitation |
NH
MC
RC
|
Benton | - | 120 | A+ | 0 | - |
| Barnes Healthcare |
NH
MC
|
Lonoke | - | 141 | A+ | 38 | Private / Shared Rooms |
| Timberlane Health & Rehab |
NH
MC
RC
|
El Dorado | - | 106 | A+ | 33 | - |
| Bear Creek Healthcare LLC |
NH
|
De Queen | - | 131 | - | 35 | - |
| Maple Healthcare |
NH
|
Hazen | - | 70 | - | 21 | Private / Shared Rooms |
Alcoa Pines Health and Rehabilitation is legally operated by BNNC, Inc., and administered by Ricky Griffin.
Alcoa Pines Health and Rehabilitation's occupancy is 65%.
Alcoa Pines Health and Rehabilitation is registered as a for-profit in AR.
Ricky Griffin is the administrator of Alcoa Pines Health and Rehabilitation.
Alcoa Pines Health and Rehabilitation has 120 beds.
Yes — there are 7 photos of Alcoa Pines Health and Rehabilitation in the photo gallery on this page.
Alcoa Pines Health and Rehabilitation is located at 3300 Alcoa Road, Benton, AR 72015.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
