Alcoa Pines Health and Rehabilitation

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Benton, AR

CMS overall rating

3300 Alcoa Road, Benton, AR 72015 View map

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Alcoa Pines Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Alcoa Pines Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Alcoa Pines Health and Rehabilitation

Arpana Edala owns Alcoa Pines Health and Rehabilitation, a 120-bed nursing home run by BNNC, Inc. in Benton, Arkansas. The building has been open for 22 years and operates at roughly 65 percent capacity, leaving immediate openings for new admissions. Stays average of 120 days, showing that the daily operation divides its time between long-term residential care and short-term post-hospital therapy.

Inside the building, residents receive an average of 4 hours and 32 minutes of hands-on care each day from a 24-hour crew of registered nurses, practical nurses, and assistants. This clinical team runs physical rehabilitation programs in the on-site therapy gym and manages temporary respite care. For day-to-day lifestyle, an in-house kitchen team prepares meals featuring regional items like biscuits and fried okra, while additional campus amenities include a beauty salon, scheduled social hours, and an outdoor courtyard with a gazebo. Because the surrounding neighborhood is car-dependent, visiting families will need a vehicle to travel to the property.

Interested individuals can call the main office to see how the admissions process works or to check on current room options. The intake coordinator can also explain how the staff manages recent findings from government health inspectors, who previously noted compliance issues here with clinical documentation, medication protocols, infection-control steps, and operational safety systems during their routine audits.

Facility Direct Line (501) 315-1700

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident

4h 32m per day

This facility Arkansas avg (4h 40m per day)

vs Arkansas avg

-3%

4 of 6 metrics below state avg

Standout metric LPN / LVN is +18% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	18m per day	▼ 24% State avg: 24m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 7m per day	▲ 18% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 35m per day	▼ 5% State avg: 2h 43m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 39m per day	▲ 5% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 57% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	11m per day	▼ 34% State avg: 16m per day · National avg: 28m per day

Capacity and availability

120 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

22 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 0 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

65%

Lower than the Arkansas average: 71.3%

Occupied beds

78 / 120

Average occupied beds in Arkansas homes 77 beds

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)

CountySaline

CMS Certification Number045408

Certification TypeMedicaid / Medicare

Alcoa Pines Health and Rehabilitation is legally operated by BNNC, Inc., and administered by Ricky Griffin.

Owner NameBnnc, Inc

Profit StatusFor-profit

Medicaid and Medicare

120 units

Total beds

120 units

Staffing

Key information about the people who lead and staff this community.

ContactMrs. Amy Rollins, Operations Coordinator (per BBB, record updated Jul 2026)

Rehabilitation Services

Respite Care

24-Hour Staffing

Fax501-315-1720

Pets not allowed

Communal Dining Space

Dedicated Activity Area

Therapy Gym

Outdoor Courtyard With Gazebo

Salon Services

Engaging Social Activities

Activities

Since 2023 · 3 years of data 23 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arkansas state average

Overall vs. AR average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AR Average	vs. AR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	23	21	This facility has 10% more total deficiencies than a typical Arkansas nursing home (23 vs. AR avg 21).↑ 10% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

May 30, 2025 complaint investigation found failures in physician orders for oxygen, dietary staff hand hygiene, and improper urinary catheter handling risking infection.
July 27, 2023 complaint investigation substantiated misappropriation of residents’ trust funds totaling over $8,000 and failure to provide two-person assistance causing a fracture injury.
March 20, 2024 routine survey cited nine deficiencies including expired medications, unsafe food handling, incomplete care plans, and unsecured hazardous chemical storage.

Show Inspection Reports

Inspections since 2023

Total health inspections 7

State average 4.2

Last Health inspection on May 2025

Total health citations

State average 21.8

Citations per inspection

3.57

State average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 25 citations resulted from standard inspections; 7 of 25 resulted from complaint investigations; and 1 of 25 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than State average

State average: 0.4

Serious health citations

400% worse than State average

State average: 0.2

0 critical citations State average: 0.4

1 serious citation State average: 0.2

24 moderate citations State average: 20.9

0 minor citations State average: 0.4

Citations history (last 3 years)

Infection Control moderate citation May 30, 2025

Corrected

Nutrition moderate citation May 30, 2025

Corrected

Quality of Care moderate citation May 30, 2025

Corrected

Environmental moderate citation Mar 20, 2024

Corrected

Total staff 164

Employees 141

Contractors 23

Staff to resident ratio 1.76 : 1

11% more staff per resident than Arkansas average

Avg staff/day 49

Average shift 8.2 hours

0% compared with Arkansas average

Total staff hours (quarter) 37,019

Nursing staff breakdown

6.9 hours

9.6 hours

8.6 hours

Contractor staffing

1,561 contractor hours this quarter

Clinical Nurse Specialist: 5 Physical Therapy Assistant: 4 Qualified Social Worker: 3 Physical Therapy Aide: 3 Speech Language Pathologist: 2 Feeding Assistant: 2 Respiratory Therapy Technician: 1 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	91	0	91	21,599	92	100%	8.6
Licensed Practical Nurse	25	0	25	7,960	92	100%	9.6
RN Director of Nursing	3	0	3	1,565	69	75%	8.4
Clinical Nurse Specialist	4	5	9	1,168	72	78%	6.8
Registered Nurse	11	0	11	964	82	89%	6.9
Administrator	1	0	1	528	66	72%	8
Other Dietary Services Staff	1	0	1	509	60	65%	8.5
Dental Services Staff	1	0	1	479	59	64%	8.1
Nurse Practitioner	1	0	1	464	62	67%	7.5
Speech Language Pathologist	0	2	2	368	65	71%	5.5
Feeding Assistant	0	2	2	354	58	63%	6
Physical Therapy Aide	0	3	3	301	60	65%	4.9
Nurse Aide in Training	3	0	3	287	26	28%	10.2
Qualified Social Worker	0	3	3	126	60	65%	2.1
Respiratory Therapy Technician	0	1	1	122	50	54%	2.4
Physical Therapy Assistant	0	4	4	117	39	42%	3
Medical Director	0	1	1	52	13	14%	4
Occupational Therapy Aide	0	1	1	32	8	9%	4
Occupational Therapy Assistant	0	1	1	26	3	3%	8.5

91 Certified Nursing Assistant

% of Days 100%

25 Licensed Practical Nurse

% of Days 100%

3 RN Director of Nursing

% of Days 75%

9 Clinical Nurse Specialist

% of Days 78%

11 Registered Nurse

% of Days 89%

1 Administrator

% of Days 72%

1 Other Dietary Services Staff

% of Days 65%

1 Dental Services Staff

% of Days 64%

1 Nurse Practitioner

% of Days 67%

2 Speech Language Pathologist

% of Days 71%

2 Feeding Assistant

% of Days 63%

3 Physical Therapy Aide

% of Days 65%

3 Nurse Aide in Training

% of Days 28%

3 Qualified Social Worker

% of Days 65%

1 Respiratory Therapy Technician

% of Days 54%

4 Physical Therapy Assistant

% of Days 42%

1 Medical Director

% of Days 14%

1 Occupational Therapy Aide

% of Days 9%

1 Occupational Therapy Assistant

% of Days 3%

View All Staffing Data

Total fines amount $11K

58% lower than Arkansas average

Arkansas average: $26K

Number of fines 2

36% more fines than Arkansas average

Arkansas average: 1.5

Payment Denials 0

100% fewer payment denials than Arkansas average

Arkansas average: 0.2

Fines amount comparison

This facility $11K

Arkansas average $26K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jul 27, 2023 · $7K

Civil Money Penalty Jul 27, 2023

$7K

Last updated: Jan 2026

High-risk clinical events score 8.9

15% worse than Arkansas average

Arkansas average: 7.7

Functional decline score 17.8

33% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures

Above average Arkansas avg: 4.2

Need for Help with Daily Activities Increased 12.4%

8% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened 18.3%

37% worse than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence 22.6%

49% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury 4.8%

21% worse than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers 3.0%

36% better than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection 3.3%

152% worse than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight 5.9%

18% worse than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use 4.8%

54% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine 94.0%

In line with Arkansas average

Arkansas average: 94.4%

Influenza Vaccine 88.4%

8% worse than Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days 2.21

12% worse than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days 2.13

In line with Arkansas average

Arkansas average: 2.18

Short-stay resident measures

Average Arkansas avg: 2.7

Pneumococcal Vaccine 67.7%

16% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine 64.2%

17% worse than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay 28.9%

15% worse than Arkansas average

Arkansas average: 25.2%

Emergency department visits 16.5%

20% worse than Arkansas average

Arkansas average: 13.8%

Falls with major injury 2.2%

188% worse than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge 60.4%

12% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community 49.7%

In line with Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

51% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 93

Medicare

9.7% of residents

Medicaid

67.7% of residents

Private pay or other

22.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Alcoa Pines Health and Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 65.4% ↑ 10.0pp vs 2022

Net Patient Income $531.6K ↑ ~$488.8K vs 2022

Payroll Costs $4.2M ↑ ~$656.8K vs 2022

Operating Margin 5.5% ↑ 4.9pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	90.9%	84.2%	81.8%	86.0%	83.3%	87.9%	88.0%	82.2%	77.1%	70.0%	55.2%	55.4%	65.4%
Beds	120	120	120	120	120	120	120	120	120	120	120	120	120
Net Income	$807,260	$22,410	$329,297	$711,985	$197,153	$265,120	$137,161	-$212,109	-$253,720	-$254,975	-$110,028	$44,632	$542,217
Gross Revenue	$11,954,778	$10,981,570	$10,023,590	$11,659,282	$11,045,652	$11,288,106	$12,803,101	$11,202,727	$10,685,031	$9,687,308	$7,912,846	$9,140,187	$11,733,416
Operating Expenses	$8,016,995	$8,170,847	$7,553,077	$7,904,665	$7,675,392	$8,025,693	$8,782,831	$8,282,312	$8,238,035	$7,974,211	$6,861,159	$7,441,243	$9,174,884
Net Patient Income	$804,379	$21,239	$328,519	$706,494	$194,780	$255,149	$125,986	-$217,542	-$255,355	-$256,451	-$112,070	$42,804	$531,609
Net Patient Revenue	$8,821,374	$8,192,086	$7,881,596	$8,611,159	$7,870,172	$8,280,842	$8,908,817	$8,064,770	$7,982,680	$7,717,760	$6,749,089	$7,484,047	$9,706,493
Payroll Costs	$3,646,725	$3,547,372	$3,345,321	$3,461,137	$3,415,668	$3,717,424	$4,043,289	$3,862,253	$3,841,703	$3,715,465	$3,076,674	$3,514,750	$4,171,539
Operating Margin %	9.1%	0.3%	4.2%	8.2%	2.5%	3.1%	1.4%	-2.7%	-3.2%	-3.3%	-1.7%	0.6%	5.5%
Medicare %	18.8%	19.3%	16.1%	16.6%	14.6%	11.6%	14.5%	8.3%	8.4%	12.8%	10.3%	12.8%	10.9%
Medicaid %	56.8%	48.5%	61.7%	61.5%	55.2%	56.9%	49.8%	56.4%	60.3%	59.8%	60.9%	59.9%	67.7%
Private %	24.4%	32.2%	22.2%	21.8%	30.2%	31.5%	35.8%	35.3%	31.3%	27.4%	28.8%	27.3%	21.4%
Net Patient Revenue/Day	$222	$221	$220	$228	$216	$215	$231	$224	$236	$251	$279	$308	$339
Cost/Day	$201	$221	$211	$210	$210	$208	$228	$230	$244	$259	$284	$307	$320
Avg Length of Stay	144.2 days	128.4 days	132.7 days	125.6 days	124.1 days	163.6 days	123.6 days	127.7 days	130.0 days	135.5 days	121.6 days	119.0 days	120.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.7M

Net patient income

$531.6K

For-profit Corporation

Net patient revenue

$9.7M

Net patient income

$531.6K

Other income

$10.6K

Payroll costs

$4.2M 43% of net patient revenue

Other operating costs

$5.0M

Total costs

$9.2M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 37%

Private pay 51%

Medicaid 11%

Coverage residents most often leave under.

Medicare 36%

Private pay 52%

Medicaid 12%

5.5 miles from city center Estimated distance in miles from Benton's city center to Alcoa Pines Health and Rehabilitation's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

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Nursing Home Explorer

Who is the owner of Alcoa Pines Health and Rehabilitation?

Alcoa Pines Health and Rehabilitation is legally operated by BNNC, Inc., and administered by Ricky Griffin.

What is the occupancy rate at Alcoa Pines Health and Rehabilitation?

Alcoa Pines Health and Rehabilitation's occupancy is 65%.

How long has Alcoa Pines Health and Rehabilitation been in business?

Alcoa Pines Health and Rehabilitation has been operating for approximately 22 years, based on available licensing and registration records.

Are pets allowed at Alcoa Pines Health and Rehabilitation?

No, Alcoa Pines Health and Rehabilitation has a no-pet policy.

Does Alcoa Pines Health and Rehabilitation operate as a for-profit or non-profit?

Alcoa Pines Health and Rehabilitation is registered as a for-profit in AR.

Who is the administrator of Alcoa Pines Health and Rehabilitation?

Ricky Griffin is the administrator of Alcoa Pines Health and Rehabilitation.

How many beds does Alcoa Pines Health and Rehabilitation have?

Alcoa Pines Health and Rehabilitation has 120 beds.

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Alcoa Pines Health and Rehabilitation

Overview of Alcoa Pines Health and Rehabilitation

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Alcoa Pines Health and Rehabilitation

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

91 Certified Nursing Assistant

25 Licensed Practical Nurse

3 RN Director of Nursing

9 Clinical Nurse Specialist

11 Registered Nurse

1 Administrator

1 Other Dietary Services Staff

1 Dental Services Staff

1 Nurse Practitioner

2 Speech Language Pathologist

2 Feeding Assistant

3 Physical Therapy Aide

3 Nurse Aide in Training

3 Qualified Social Worker

1 Respiratory Therapy Technician

4 Physical Therapy Assistant

1 Medical Director

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Alcoa Pines Health and Rehabilitation

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