Overview of Aldersgate
(704) 532-7000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
North Carolina average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
North Carolina average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
North Carolina average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
North Carolina average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3m per day

This home provides 99% less nursing time per resident than the state average.

North Carolina average: 3h 59m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 230

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the North Carolina average
Occupancy rate 88.8%
Residents per day (avg) 93
Occupancy rate
88.8%
Residents per day (avg)
93

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

57% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

43% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$55.5M
Profit
$1.6M
Proprietary home Corporation
Home revenue
$55,538,832.00
Profit
$1,567,935.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$17.4M
31.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$36.5M
Total costs $54.0M
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Joseph P. Snyder, President

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 1,548 / 1,598 / 1,650 / 1,740 / 1,867 / 1,880 / 1,935 / 2,035 / 2,158 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Types of Care at Aldersgate

Assisted Living
Contact Aldersgate

Compare Assisted Living around Mecklenburg County

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Aldersgate
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Charlotte (Windsor Park)
230
No
A+
40
ALDERSGATE UNITED METHODIST RETIREMENT COMMUNITY, INC.
88.8%
$29,401,330.00
$17,425,240.00
59.3%
93.10
1/5
0.0522
2/5
1/5
4/5
1
19
3
-100%
-99%
+16%
1 Bed / 2 Bed
East Towne
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Charlotte (Windsor Park)
120
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Joyful Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Huntersville
6
No
-
58
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Revived Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Mint Hill
6
No
-
12
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
CoHomes Boutique Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Charlotte (McAlpine)
-
No
A+
16
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Places of interest near Aldersgate

Address 5.3 miles from city center

Address 3800 Shamrock Dr, Charlotte, NC 28215

Calculate Travel Distance to Aldersgate

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

66
Total Staff
1
Employees
65
Contractors
10,336
Total Hours (Quarter)
16
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse00 No
Licensed Practical Nurse65.9 Yes
Certified Nursing Assistant136.5 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
22 staff
7.1hs shift avg
Physicians & Practitioners
3 staff
7.9hs shift avg
Therapy Services
34 staff
7hs shift avg
Activities & Recreation
3 staff
7.2hs shift avg
Social Services
2 staff
4.4hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
97.2%
of total hours from contractors
10,048 contractor hours this quarter
Respiratory Therapy Technician: 12 Medical Director: 1 Physical Therapy Assistant: 8 Physician Assistant: 1 Speech Language Pathologist: 7 Physical Therapy Aide: 6 Licensed Practical Nurse: 6 Occupational Therapy Assistant: 1 Therapeutic Recreation Specialist: 3 Qualified Social Worker: 2 Feeding Assistant: 2 Certified Nursing Assistant: 13 Other Physician: 2 Medication Aide/Technician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Speech Language Pathologist0772,5847886%7.2
Respiratory Therapy Technician012122,4868998%7
Physical Therapy Assistant0881,4658189%7.1
Physical Therapy Aide0661,3827785%7
Feeding Assistant0224323943%8
Therapeutic Recreation Specialist0333824651%7.2
Physician Assistant0113043842%8
Administrator1012883640%8
Qualified Social Worker0222806470%4.4
Certified Nursing Assistant013132292426%6.5
Licensed Practical Nurse0661871921%5.9
Medical Director0111842325%8
Occupational Therapy Assistant011871921%4.6
Other Physician0223555%7
Medication Aide/Technician0111311%12.5

Health Inspection History

Inspections
Total health inspections 3

North Carolina average 4


Last Health inspection on Sep 2025

Total health citations 19
Citations per inspection
6.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 19 citations resulted from standard inspections; and 1 of 19 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
54% worse than North Carolina average

North Carolina average: 1.3


Serious Health citations More info 1
11% worse than North Carolina average

North Carolina average: 0.9

2 critical citations More info North Carolina average: 1.3

1 serious citation More info North Carolina average: 0.9

16 moderate citations More info North Carolina average: 17.1

0 minor citations More info North Carolina average: 1.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 30, 2025
Corrected

Nutrition moderate citation Sep 30, 2025
Corrected

Pharmacy moderate citation Sep 30, 2025
Corrected

Quality of Care serious citation Sep 30, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Part of: Givens Estates, Inc.
Resident Census by Payment Source
111 Total Residents
Medicare 41 (36.9%)
Medicaid 11 (9.9%)
Private Pay/Other 59 (53.2%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.2
46% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.8
28% better than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.6%
57% better than North Carolina average

North Carolina average: 17.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.0%
In line with North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.2%
12% better than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.9%
6% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
69% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.0%
9% worse than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.6%
40% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.4%
8% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.0%
5% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 67.7%
28% worse than North Carolina average

North Carolina average: 94.1%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.6%
12% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
34% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 79.6%
In line with North Carolina average

North Carolina average: 78.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $38K
49% lower than North Carolina average

North Carolina average: $76K

Number of fines 1
57% fewer fines than North Carolina average

North Carolina average: 2.3

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than North Carolina average

North Carolina average: 0.4

Fines amount comparison
Fines amount comparison
This facility $38K
North Carolina average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 16, 2024
$38K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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