Aldersgate

Aldersgate is an Assisted Living Home in North Carolina

Aldersgate is an Assisted Living Home in North Carolina

Aldersgate

3800 Shamrock Dr, Charlotte, NC 28215 View Map

Aldersgate is an Assisted Living Home in North Carolina

Aldersgate is an Assisted Living Home in North Carolina

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Overview of Aldersgate
704-532-7000
Home Information Asbury Health and Rehabilitation Center
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
120
Occupancy
91.8%
Total Bed Days Available
85410
Avg. Length of Stay
45 days
Avg. Residents per Day
93
Finance
Home Revenue
$47,117,195.00
Payroll Costs
$18,243,489.00
Profit
$-11,311,042.00
Total Home Costs
$55,938,504.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
38.7%
House Specifics:
CCN
345544
Owner Name
ALDERSGATE UNITED METHODIST RETIREMENT COMMUNITY, INC.
Rural vs. Urban
Urban
County
Mecklenburg
Type of Control
Governmental — Other
Operations
Total Admissions
875
Total Discharges
906
% Medicaid Admissions
1%
% Medicare Admissions
57%
% Private Pay Admissions
42%
% Medicaid Discharges
1%
% Medicare Discharges
51%
% Private Pay Discharges
48%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
1 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
0.05 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
3387
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
11594
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
60745
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Joseph P. Snyder, President

What does this home offer?

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Room Sizes: 1,548 / 1,598 / 1,650 / 1,740 / 1,867 / 1,880 / 1,935 / 2,035 / 2,158 sq. ft

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Housing Options: 1 Bed / 2 Bed

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Building Type: 3-story

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Types of Care at Aldersgate

Assisted Living
Contact Aldersgate

Places of interest near Aldersgate

Address 5.3 miles from city center

Address 3800 Shamrock Dr, Charlotte, NC 28215

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Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Assisted Living around Mecklenburg County
Aldersgate
AL

For seniors needing help with daily tasks but not full-time nursing.

Charlotte
120
No
A+
40
ALDERSGATE UNITED METHODIST RETIREMENT COMMUNITY, INC.
91.8%
$47,117,195.00
$18,243,489.00
38.7%
93.10
1/5
0.0522
2/5
1/5
4/5
1
1 Bed / 2 Bed
Joyful Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Huntersville
6
No
-
58
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
CoHomes Boutique Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Charlotte
-
No
A+
16
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
East Towne
AL

For seniors needing help with daily tasks but not full-time nursing.

Charlotte
120
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Revived Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Mint Hill
6
No
-
12
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

66
Total Staff
1
Employees
65
Contractors
10,336
Total Hours (Quarter)
16
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse00 No
Licensed Practical Nurse65.9 Yes
Certified Nursing Assistant136.5 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
22 staff
7.1hs shift avg
Physicians & Practitioners
3 staff
7.9hs shift avg
Therapy Services
34 staff
7hs shift avg
Activities & Recreation
3 staff
7.2hs shift avg
Social Services
2 staff
4.4hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
97.2%
of total hours from contractors
10,048 contractor hours this quarter
Respiratory Therapy Technician: 12 Medical Director: 1 Physical Therapy Assistant: 8 Physician Assistant: 1 Speech Language Pathologist: 7 Physical Therapy Aide: 6 Licensed Practical Nurse: 6 Occupational Therapy Assistant: 1 Therapeutic Recreation Specialist: 3 Qualified Social Worker: 2 Feeding Assistant: 2 Certified Nursing Assistant: 13 Other Physician: 2 Medication Aide/Technician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Speech Language Pathologist0772,5847886%7.2
Respiratory Therapy Technician012122,4868998%7
Physical Therapy Assistant0881,4658189%7.1
Physical Therapy Aide0661,3827785%7
Feeding Assistant0224323943%8
Therapeutic Recreation Specialist0333824651%7.2
Physician Assistant0113043842%8
Administrator1012883640%8
Qualified Social Worker0222806470%4.4
Certified Nursing Assistant013132292426%6.5
Licensed Practical Nurse0661871921%5.9
Medical Director0111842325%8
Occupational Therapy Assistant011871921%4.6
Other Physician0223555%7
Medication Aide/Technician0111311%12.5

Health Inspection History

Source: CMS Health Citations (Jun 2023 – Sep 2025)

3
Inspections
19
Total Citations
2
Critical (J-L)
1
Serious (G-I)
6.33
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
16
Serious (G-I)
1
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Resident Rights
5
26% of total
Pharmacy Services
2
11% of total
Infection Control
1
5% of total
Quality of Life & Care
1
5% of total
Administration
1
5% of total
Abuse, Neglect & Exploitation
1
5% of total
Citation Sources
Standard Inspections 19
Complaint Investigations 1
State Comparison (NC)
Avg Citations (State)
20.9
This Facility: 19
Avg Critical (State)
1.3
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 30, 2025 D Abuse/NeglectF0607 Corrected
Sep 30, 2025 D NutritionF0812 Corrected
Sep 30, 2025 D PharmacyF0761 Corrected
Sep 30, 2025 G Quality of CareF0689 Corrected
Sep 30, 2025 D Resident RightsF0550 Corrected
Oct 16, 2024 J Infection ControlF0880 Corrected
Oct 16, 2024 J Nursing ServicesF0726 Corrected
Oct 16, 2024 E NutritionF0812 Corrected
Oct 16, 2024 D PharmacyF0761 Corrected
Oct 16, 2024 D Care PlanningF0636 Corrected
Oct 16, 2024 D Resident RightsF0553 Corrected
Oct 16, 2024 D Resident RightsF0582 Corrected
Jun 08, 2023 E AdministrationF0867 Corrected
Jun 08, 2023 D NutritionF0806 Corrected
Jun 08, 2023 F NutritionF0812 Corrected
Jun 08, 2023 D Care PlanningF0641 Corrected
Jun 08, 2023 E Care PlanningF0656 Corrected
Jun 08, 2023 D Resident RightsF0552 Corrected
Jun 08, 2023 E Resident RightsF0565 Corrected
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

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