Aldersgate
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Respite Care & Skilled Nursing · Charlotte, NC
Aldersgate
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Respite Care & Skilled Nursing · Charlotte, NC
Situated along Shamrock Drive, Givens Aldersgate is a life plan community in Charlotte, NC, that offers assisted living, memory care, and skilled nursing. With a 230-acre campus, this 120-bed community provides a variety of accommodations, including private suites for those living with Alzheimer’s and dementia. Daily housekeeping, personal laundry, chef-prepared meals, and personal transportation are also provided to enrich residents’ living experiences. Nursing assistance is also available 24/7, along with physician services, to ensure accessibility of care at all times.
Enrichment activities, gardening, and spiritual support promote holistic wellness and encourage residents to live actively. Physical & speech therapy, as well as medication management, are also provided for residents’ welfare. Its location is also relatively walkable, with a walkability score of 40, indicating that some services can be reached on foot. Currently, the community has 93.8% occupancy, with an average length of stay of 50 days.
Walk Score: 40 / 100 Rank #226 / 536Walk Score — State benchmarkedThis home is ranked 226th out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2023 · 3 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
20 deficiencies
3 inspections
0 penalties
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. North Carolina state average
Overall vs. NC average
1 Worse
Metrics worse than North Carolina average:
• Deficiencies per inspection (205% above) 1 Better Metrics better than North Carolina average:
• Total deficiencies (57% below)
• Deficiencies per inspection (205% above) 1 Better Metrics better than North Carolina average:
• Total deficiencies (57% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
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Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 46 | This facility has 57% fewer total deficiencies than a typical North Carolina nursing home (20 vs. NC avg 46).↓ 57% better |
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Deficiencies per inspection
Average deficiencies per inspection.
| 6.7 | 2.2 | This facility has 205% more deficiencies per inspection than a typical North Carolina nursing home (6.7 vs. NC avg 2.2).↑ 205% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
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Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 21 | This facility has had 86% fewer total inspections than the North Carolina average (3 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 86% fewer |
What does this home offer?
Room Sizes: 1,548 / 1,598 / 1,650 / 1,740 / 1,867 / 1,880 / 1,935 / 2,035 / 2,158 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Places of interest near Aldersgate
4.1 miles from city center
Estimated distance in miles from Charlotte's city center to Aldersgate's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Carriage Club Providence | NH AL IL MC SNF | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
72
Rank
#165 / 387 | - | - | 10.16
Facility
10.16
NC AVG
3.98
Rank
#4 / 83 | +78% | +156% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 11
Facility
11
NC AVG
20.9
Rank
#36 / 85 | 3.7
Facility
3.7
NC AVG
5.0
Rank
#41 / 85 | - | 8 | A+ |
12
Facility
12
NC AVG
36
Rank
#440 / 536 | Bkd Fm Holding Company LLC | $19.6MFiscal year ending 12/2023
Facility
$19.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#17 / 84 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#28 / 84 | 41.6%Fiscal year ending 12/2023
Facility
41.6%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#58 / 84 | 345482 | ||||
| The Sharon at SouthPark | NH AL IL MC SNF | Charlotte (Beverly Woods) | 19
Facility
19
NC AVG
72
Rank
#333 / 387 |
36.3%
Facility
36.3%
NC AVG
70.6
Rank
#200 / 232 | -49% | 11.43
Facility
11.43
NC AVG
3.98
Rank
#2 / 83 | - | +187% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 10
Facility
10
NC AVG
20.9
Rank
#35 / 85 | 5.0
Facility
5.0
NC AVG
5.0
Rank
#58 / 85 | - | 7 | - |
49
Facility
49
NC AVG
36
Rank
#162 / 536 | Katherine Richards | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#64 / 84 | $13.4MFiscal year ending 12/2023
Facility
$13.4MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#18 / 84 | 127%Fiscal year ending 12/2023
Facility
127%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#9 / 84 | 345564 | ||||
| Briar Creek Health Center at The Barclay at SouthPark | NH AL IL MC RC SNF | S Charlotte (Beverly Woods) | 6
Facility
6
NC AVG
72
Rank
#335 / 387 |
76.7%
Facility
76.7%
NC AVG
70.6
Rank
#115 / 232 | +9% | 10.61
Facility
10.61
NC AVG
3.98
Rank
#3 / 83 | -26% | +167% | $8.6k
Facility
$8.6k
NC AVG
$74.6k
Rank
#49 / 89 | 8
Facility
8
NC AVG
20.9
Rank
#31 / 85 | 2.7
Facility
2.7
NC AVG
5.0
Rank
#29 / 85 | 2 | 5 | - |
30
Facility
30
NC AVG
36
Rank
#309 / 536 | Charlotte Sp Senior Housing Jv Opco, LLC | $19.6MFiscal year ending 09/2023
Facility
$19.6MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#16 / 84 | $9.5MFiscal year ending 09/2023
Facility
$9.5MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#24 / 84 | 48.5%Fiscal year ending 09/2023
Facility
48.5%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#39 / 84 | 345578 | ||||
| Peak Resources Charlotte | NH AL HOS IL MC RC SNF | Charlotte (Country Club Heights) | 142
Facility
142
NC AVG
72
Rank
#14 / 387 |
83.8%
Facility
83.8%
NC AVG
70.6
Rank
#85 / 232 | +19% | 3.81
Facility
3.81
NC AVG
3.98
Rank
#58 / 83 | -62% | -4% | $14.1k
Facility
$14.1k
NC AVG
$74.6k
Rank
#52 / 89 | 23
Facility
23
NC AVG
20.9
Rank
#62 / 85 | 3.8
Facility
3.8
NC AVG
5.0
Rank
#44 / 85 | 5 | 119 | - |
64
Facility
64
NC AVG
36
Rank
#46 / 536 | Peak Resources Inc | $13.1MFiscal year ending 09/2023
Facility
$13.1MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#36 / 84 | $4.8MFiscal year ending 09/2023
Facility
$4.8MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#65 / 84 | 36.5%Fiscal year ending 09/2023
Facility
36.5%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#74 / 84 | 345013 |
Financial Assistance for
Nursing Home in North Carolina
Aldersgate is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about Aldersgate
What neighborhood is Aldersgate in?
Aldersgate is in the Windsor Park neighborhood of Charlotte.
Is Aldersgate in a walkable area?
Aldersgate has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Aldersgate?
No, Aldersgate has a no-pet policy.
Has Aldersgate had any deficiencies?
Aldersgate has had 20 reported deficiencies since 2023 according to records from NC Dept. of Health and Human Services (NCDHHS).
Are there photos of Aldersgate?
Yes — there are 4 photos of Aldersgate in the photo gallery on this page.
What is the address of Aldersgate?
Aldersgate is located at 3800 Shamrock Dr, Charlotte, NC 28215.
What is the phone number of Aldersgate?
(704) 532-7000 will put you in contact with the team at Aldersgate.
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