Aldersgate

Q: What neighborhood is Aldersgate in?

Aldersgate is in the Windsor Park neighborhood of Charlotte.

Q: Is Aldersgate in a walkable area?

Aldersgate has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: Are pets allowed at Aldersgate?

No, Aldersgate has a no-pet policy.

Q: Are there photos of Aldersgate?

Yes — there are 4 photos of Aldersgate in the photo gallery on this page.

Q: What is the address of Aldersgate?

Aldersgate is located at 3800 Shamrock Dr, Charlotte, NC 28215.

Q: What is the phone number of Aldersgate?

(704) 532-7000 will put you in contact with the team at Aldersgate.

Q: Is Aldersgate Medicare or Medicaid certified?

Aldersgate is not currently listed as a CMS-certified provider of Medicare or Medicaid.

Overview of Aldersgate

Situated along Shamrock Drive, Givens Aldersgate is a life plan community in Charlotte, NC, that offers assisted living, memory care, and skilled nursing. With a 230-acre campus, this 120-bed community provides a variety of accommodations, including private suites for those living with Alzheimer’s and dementia. Daily housekeeping, personal laundry, chef-prepared meals, and personal transportation are also provided to enrich residents’ living experiences. Nursing assistance is also available 24/7, along with physician services, to ensure accessibility of care at all times.

Enrichment activities, gardening, and spiritual support promote holistic wellness and encourage residents to live actively. Physical & speech therapy, as well as medication management, are also provided for residents’ welfare. Its location is also relatively walkable, with a walkability score of 40, indicating that some services can be reached on foot. Currently, the community has 93.8% occupancy, with an average length of stay of 50 days.

Facility Direct Line (704) 532-7000

Walk Score: 40 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Staffing

Key information about the people who lead and staff this community.

ContactMr. Joseph P. Snyder, President (per BBB, record updated Jun 2026)

Since 2023 · 3 years of data 20 deficiencies 0 penalties

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. North Carolina state average

Overall vs. NC average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NC Average	vs. NC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	20	46	This facility has 57% fewer total deficiencies than a typical North Carolina nursing home (20 vs. NC avg 46).↓ 57% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

October 16, 2024 inspection found 7 deficiencies including immediate jeopardy for nurse incompetency in disinfecting glucometers and failures in infection control, medication storage, and resident care planning.
September 30, 2025 complaint investigation substantiated unsafe mechanical lift transfers causing a resident’s left distal femur fracture and multiple failures in dignified dining, abuse reporting, medication, and food safety.
June 8, 2023 annual inspection cited 7 deficiencies related to communication barriers, unresolved food service grievances, inaccurate assessments, incomplete care plans, and expired food storage.

What does this home offer?

Room Sizes: 1,548 / 1,598 / 1,650 / 1,740 / 1,867 / 1,880 / 1,935 / 2,035 / 2,158 sq. ft

Housing Options: 1 Bed / 2 Bed

Building Type: 3-story

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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

CMS & NC Dept. of Health data


Brookdale Carriage Club Providence	NH AL IL MC SNF	Charlotte (Olde Providence North)	77 Facility 77 NC AVG 72 Rank #166 / 388	-	-	8.12 Facility 8.12 NC AVG 3.98 Rank #4 / 97	+78%	+104%	$0 Facility $0 NC AVG $74.6k Rank #1 / 105	11 Facility 11 NC AVG 20.9 Rank #39 / 101	3.7 Facility 3.7 NC AVG 5.0 Rank #43 / 101	-	7	A+	12 Facility 12 NC AVG 33 Rank #441 / 573	Bkd Fm Holding Company LLC	$19.6MFiscal year ending 12/2023 Facility $19.6MFiscal year ending 12/2023 NC AVG $13.2M Rank #100 / 104	$8.1MFiscal year ending 12/2023 Facility $8.1MFiscal year ending 12/2023 NC AVG $4.9M Rank #39 / 104	41.6%Fiscal year ending 12/2023 Facility 41.6%Fiscal year ending 12/2023 NC AVG 39.8% Rank #1 / 104	345482
The Sharon at SouthPark	NH AL IL MC SNF	Charlotte (Beverly Woods)	19 Facility 19 NC AVG 72 Rank #334 / 388	25.3% Facility 25.3% NC AVG 68 Rank #220 / 240	-63%	-	-	-	$0 Facility $0 NC AVG $74.6k Rank #1 / 105	10 Facility 10 NC AVG 20.9 Rank #37 / 101	5.0 Facility 5.0 NC AVG 5.0 Rank #67 / 101	-	5	-	49 Facility 49 NC AVG 33 Rank #162 / 573	Katherine Richards	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 NC AVG $13.2M Rank #12 / 104	$13.4MFiscal year ending 12/2023 Facility $13.4MFiscal year ending 12/2023 NC AVG $4.9M Rank #16 / 104	127%Fiscal year ending 12/2023 Facility 127%Fiscal year ending 12/2023 NC AVG 39.8% Rank #80 / 104	345564
Briar Creek Health Center at The Barclay at SouthPark	NH AL IL MC RC SNF	S Charlotte (Beverly Woods)	6 Facility 6 NC AVG 72 Rank #336 / 388	66.7% Facility 66.7% NC AVG 68 Rank #142 / 240	-2%	-	-26%	-	$8.6k Facility $8.6k NC AVG $74.6k Rank #56 / 105	8 Facility 8 NC AVG 20.9 Rank #31 / 101	2.7 Facility 2.7 NC AVG 5.0 Rank #29 / 101	2	4	-	30 Facility 30 NC AVG 33 Rank #309 / 573	Charlotte Sp Senior Housing Jv Opco, LLC	$19.6MFiscal year ending 09/2023 Facility $19.6MFiscal year ending 09/2023 NC AVG $13.2M Rank #30 / 104	$9.5MFiscal year ending 09/2023 Facility $9.5MFiscal year ending 09/2023 NC AVG $4.9M Rank #29 / 104	48.5%Fiscal year ending 09/2023 Facility 48.5%Fiscal year ending 09/2023 NC AVG 39.8% Rank #50 / 104	345578
Peak Resources Charlotte	NH AL HOS IL MC RC SNF	Charlotte (Country Club Heights)	142 Facility 142 NC AVG 72 Rank #15 / 388	84.1% Facility 84.1% NC AVG 68 Rank #80 / 240	+24%	3.17 Facility 3.17 NC AVG 3.98 Rank #89 / 97	-62%	-20%	$14.1k Facility $14.1k NC AVG $74.6k Rank #61 / 105	23 Facility 23 NC AVG 20.9 Rank #72 / 101	3.8 Facility 3.8 NC AVG 5.0 Rank #46 / 101	5	119	-	64 Facility 64 NC AVG 33 Rank #46 / 573	Peak Resources Inc	$13.1MFiscal year ending 09/2023 Facility $13.1MFiscal year ending 09/2023 NC AVG $13.2M Rank #72 / 104	$4.8MFiscal year ending 09/2023 Facility $4.8MFiscal year ending 09/2023 NC AVG $4.9M Rank #90 / 104	36.5%Fiscal year ending 09/2023 Facility 36.5%Fiscal year ending 09/2023 NC AVG 39.8% Rank #79 / 104	345013

Nursing Home Explorer

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled

General North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General North Carolina resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural/urban balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+

General NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+

General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

Family can be aides; varies by county funding.

Benefits

Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled

General NC resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized

General NC resident, homeowner, low-income.

Income Limits (2025) ~$30,258/year 50% AMI, varies by county

Asset Limits Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

Benefits

Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)

General NC resident, in licensed adult care home, low-income.

Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits $2,000 individual

Covers assisted living; counties supplement state funds.

Benefits

Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

What neighborhood is Aldersgate in?

Aldersgate is in the Windsor Park neighborhood of Charlotte.

Is Aldersgate in a walkable area?

Aldersgate has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at Aldersgate?

No, Aldersgate has a no-pet policy.

Are there photos of Aldersgate?

Yes — there are 4 photos of Aldersgate in the photo gallery on this page.

What is the address of Aldersgate?

Aldersgate is located at 3800 Shamrock Dr, Charlotte, NC 28215.

What is the phone number of Aldersgate?

(704) 532-7000 will put you in contact with the team at Aldersgate.

Is Aldersgate Medicare or Medicaid certified?

Aldersgate is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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