Overview of East Towne

Discover an exceptional senior living community located in the beautiful neighborhood of Charlotte, NC. The East Towne offers outstanding assisted living and respite care services for its residents. The community provides one-of-a-kind care and support among its residents catering to their individualized needs and interests. Short-term stays are also available for its residents.

Live your best life with its top-of-the-line services and amenities including delightful and health meals in restaurant-style dining, housekeeping and maintenance services, and transportation services. Take time for self-care by visiting its salon and barbershop and its beautifully created patio. Participate in a jampacked calendar of activities intended for recreation, fitness, entertainment, and engagement coordinated by a professional team. At East Towne, seniors can surely acquire a retirement worth remembering.

(608) 244-1387
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
35 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
40%
Lower than the North Carolina average: 76.4%
Occupied beds
48 / 120
Average residents 85 per day

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-149

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactKeith McGahan, Registered Agent

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Types of Care at East Towne

Assisted Living

Contact East Towne

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

36 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

31 resulted in violations

5 found no issues

Latest inspection

Date April 17, 2025
Follow Up

95 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

North Carolina average: 46 deficiencies

1 Penalty — $4,000 total

Inspection Report Summary for East Towne

The most recent inspection on April 17, 2025, found multiple deficiencies related to fire safety, emergency lighting, door hardware, electrical hazards, and ventilation systems. Earlier inspections showed a pattern of issues including medication administration errors, failure to respond promptly to emergencies, inadequate resident care, and physical plant deficiencies such as plumbing and fire safety concerns. Complaint investigations substantiated failures in timely notification to authorities and gaps in emergency response, but fines or license suspensions were not listed in the available reports. The main themes across reports involved resident care coordination, emergency response, medication management, and ongoing physical plant and safety maintenance problems. While some follow-up inspections noted attempts at correction, recent findings indicate persistent challenges with facility safety and compliance.

Compare Assisted Living around Mecklenburg County The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Aldersgate
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Charlotte (Windsor Park)230No 40 88.8% A+--30%-
East Towne
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Charlotte (Windsor Park)120No 6 40.0% A+103.50/2003686.1%-
Joyful Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Huntersville6No 58 --102.50/200540%-
Revived Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Mint Hill (Wilgrove)6No 12 --99.50/200944.4%-
CoHomes Boutique Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Charlotte (Mcalpine)-No 16 -A+--00%-

Financial Assistance for
Assisted Living in North Carolina

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized
General NC resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
NC

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency fuel ($600 max via CIP)

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+
General unemployed, low-income, NC resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
NC

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Places of interest near East Towne

Address 6.4 miles from city center Info Estimated distance in miles from Charlotte's city center to East Towne's address, calculated via Google Maps.

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Guides for Better Senior Living

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