AlmaVia of San Francisco
AlmaVia of San Francisco
Greeting seniors with its peaceful setting, AlmaVia of San Francisco is an astounding senior living community in Thomas More Way, San Francisco, CA that offers assisted living and independent living. The community doubles its efforts to meet seniors’ needs and aspirations by providing them with top-tier care and assistance 24/7. AlmaVia of San Francisco is dedicated to improving seniors’ welfare with exceptional services.
Discover new interests and rekindle passions with a full slate of fun activities and engaging programs. With extensive amenities, residents have more opportunities to mingle with friends and maintain an active lifestyle. Moreover, diverse dining options are provided daily to meet dietary needs and preferences. AlmaVia of San Francisco strives to create a haven for seniors to make every moment of their best years memorable. The community was also recognized as Best Assisted Living by US News and World Report for its exceptional quality.
Inspection Report Summary for AlmaVia of San Francisco
Alma Via of San Francisco (Facility # 385600270) is a 740‑type assisted‑living and memory‑care center located at One Thomas More Way in San Francisco. Over the past four years the California Department of Social Services’ Community Care Licensing Division has conducted multiple unannounced evaluations, most of which were routine annual reviews or case‑management inspections triggered by resident or staff‑reported incidents. The facility’s census has remained steady in the mid‑hundreds, and every inspection report notes that the facility continues to maintain adequate staffing, health‑care documentation, and environmental safety standards.
In 2021 the Licensing Program Analyst (LPA) inspected Alma Via in response to two separate concerns. An incident involving a resident’s lamp falling and striking the resident’s head prompted a case‑management inspection, during which the administrator was asked to provide recent medical records and incident documentation. No deficiencies were cited, and the analyst highlighted that the facility’s medication and injury‑reporting procedures were in order. A separate 2021 inspection focused on COVID‑19 protocols; the analyst confirmed that the facility was conducting monthly staff surveillance testing, maintaining adequate PPE supplies, and displaying required signage throughout the building. Recommendations were limited to improving signage visibility and ensuring public phone sanitization, but no violations were recorded.
The 2022 annual inspection reiterated these findings. The LPA observed proper hand‑washing stations, locked medication rooms, and a dedicated PPE storage area that met the state’s inventory requirements. The analyst noted that daily temperature checks and cleaning protocols were followed, and requested a copy of the emergency disaster plan for final review. Once again, no substantive deficiencies emerged.
In 2024, the facility faced a resident complaint alleging that staff failed to provide the mandated 60‑day notice for a rate increase. The investigation determined the allegation unfounded, confirming that the required advance notice had been issued. Later that year, a follow‑up case‑management inspection addressed an incident in which a resident (R1) was assisted onto the facility van by staff, but the van’s wheelchair lift was found to be inoperable. The inspector confirmed that the facility had an incident reporting system in place and that corrective action was being taken to repair the lift. Across all reports, Alma Via demonstrates consistent compliance with licensing standards, a proactive approach to resident safety, and a willingness to correct equipment failures when identified.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
72.6% (127/175)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
October 30, 2003
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
ELDER CARE ALLIANCE OF SF, ELDER CARE ALLIANCE
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County
The county where the facility is located.
SAN FRANCISCO
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License Details
License information registered with the Better Business Bureau.
- Department of Social Services (#Facility 385600270)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
15 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
4 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
7 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
7 complaints
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Citations
Number of deficiencies or violations found during inspections.
7 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated C+
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: 3-story
Fitness and Recreation
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Types of Care at AlmaVia of San Francisco
AlmaVia of San Francisco Home Overview
Matterport
Places of interest near AlmaVia of San Francisco
8.1 miles from city center
1 Thomas More Way, San Francisco, CA 94132
Email:[email protected]
Phone:+1 415-936-1216
Email:[email protected]
Phone:+1 415-936-1216
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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