Inspection Reports for
AlmaVia of San Francisco

The facility was found to be generally compliant with regulations, including proper medication storage, clean kitchen and laundry areas, functional emergency equipment, and current staff and resident files. No citations were issued during this inspection.

The facility was found to be generally compliant with regulations, with clean and well-maintained physical plant, proper medication storage, functional safety equipment, and current staff and resident files. No citations were issued during this inspection.

This complaint was reopened due to additional information received by the Department. A new finding was delivered on 4/17/2025.

During the visit, the Licensing Program Analyst reviewed the amended report with the Administrator and provided a copy of the report. A new finding was delivered to the Licensee on 4/17/2025.

This complaint was reopened due to additional information received by the Department. A new finding was delivered to the Licensee on 2025-04-17.

During the visit, the Licensing Program Analyst reviewed the amended report with the Administrator and provided a copy of the report. An exit interview was conducted and a copy of the report was left at the facility.

No deficiencies were cited during this visit. An amendment to the original report clarified that no citation was issued.

Complaint investigation was unsubstantiated due to inconsistent information and lack of corroborating evidence regarding allegations about appraisal of service needs and provision of records. No deficiencies were cited.

The investigation found that the facility had completed an appraisal prior to admission and the resident expressed satisfaction with care. Interviews revealed inconsistent information and lack of corroborating evidence, resulting in all allegations being unsubstantiated with no deficiencies cited.

Complaint allegations included failure to provide an appraisal of individual service needs prior to admission and failure to provide records upon request. Both allegations were found to be unsubstantiated due to inconsistent information and lack of corroborating evidence.

The investigation found that the facility had completed an appraisal prior to the resident's admission and that the resident was satisfied with the care provided. The resident and responsible party interviews provided contradicting information regarding the allegations, and due to inconsistent information and lack of corroborating evidence, the allegations were found to be unsubstantiated. No deficiencies were cited.

The complaint alleged that a resident sustained injuries due to staff neglect and that staff failed to ensure the facility transport vehicle was not in disrepair. The investigation concluded both allegations were unsubstantiated.

The investigation found that the resident's minor injury was not due to staff neglect as proper manual transportation protocols were followed, and although the facility vehicle's wheelchair lift was not electronically operational, it was equipped with a manual crank allowing proper function. Both allegations were found to be unsubstantiated due to lack of corroborating evidence.

The complaint alleged that a resident sustained injuries due to staff neglect and that staff did not ensure the facility transport vehicle was not in disrepair. The allegations were found to be unsubstantiated due to insufficient evidence.

The investigation found that the resident sustained minor injury during transportation but staff followed proper manual device transportation protocols, and the facility transport vehicle's wheelchair lift was not electronically functioning but had a manual crank. Due to lack of corroborating evidence, both allegations were unsubstantiated.

The complaint alleged that the facility refused to take resident #1 back after hospital discharge. The allegation was investigated and found to be unfounded.

The investigation found the allegation to be unfounded as the resident was assessed by the administrator at the hospital and returned to the facility with hospital discharge instructions. The resident is currently under home health care for wound treatment.

The complaint alleged that the facility refused to take resident #1 back after hospital transfer for a skin condition. The facility denied the allegation, stating the resident was transferred on 3/31/2023 and returned on 4/5/2023 after an on-site assessment and hospital discharge instructions were completed. The allegation was deemed unfounded.

The investigation found the allegation to be unfounded as the resident was assessed by the administrator at the hospital and returned to the facility with discharge instructions. The resident is currently under home health care for wound treatment.

The facility was found to be clean and tidy with appropriate storage of toxins and sharps, proper infection control signage, and adequate safety measures. No deficiencies were cited during this inspection.

The facility was found to be clean and tidy with appropriate infection control measures in place, including locked medication rooms and proper storage of chemicals and sharps. No deficiencies were cited during this inspection.

The complaint alleged that a resident sustained a stage 3 pressure ulcer while in care. The investigation included interviews and record reviews, concluding that the allegation was unsubstantiated due to lack of preponderance of evidence.

The investigation found the allegation to be unsubstantiated as the facility took appropriate preventive and treatment actions for the resident's pressure ulcer, but the ulcer developed due to the resident's health condition.

The complaint alleged that a resident sustained a stage 3 pressure ulcer while in care. The allegation was found unsubstantiated after investigation, as the facility provided evidence of preventive measures and timely treatment.

The investigation found the allegation unsubstantiated as the facility took appropriate preventive and treatment actions for the resident's pressure ulcer, which developed due to the resident's health condition. The facility provided documentation and staff interviews supporting these findings.

The facility was found to be in compliance with infection control measures, including adequate PPE supplies, proper signage, and social distancing. Recommendations were made for additional COVID-19 signage and enhanced cleaning protocols for a public phone.

The facility was found to be in compliance with no deficiencies cited. Observations included proper COVID-19 signage, adequate PPE supplies, and infection control practices such as hand-washing signs and foot-operated lids in bathrooms.

The Licensing Program Analyst conducted the inspection remotely due to the pandemic, reviewed relevant documents including physician reports and service plans, and discussed the report with the Executive Director. The report was to be signed and returned with requested documents.

The inspection was conducted remotely due to the pandemic. The licensing evaluator spoke with the Executive Director and requested relevant documents including the most recent physician report, current service plan, medical records, and any facility records related to the incident. The report was reviewed and discussed with the Executive Director.

The Licensing Program Analyst requested the facility's roster and COVID-19 updates from the Executive Director, Benito Del Toro, who agreed to provide the reports by 03/03/2021. The report was reviewed with the Administrator and provided for signature.

The Licensing Program Analyst (LPA) requested the facility's roster and COVID-19 updates from the Executive Director, Benito Del Toro, who agreed to provide these reports by 3/3/2021. The report was reviewed with the Administrator and will be provided for signature.