Total health inspections
19
Michigan average 6.5
Last Health inspection on Sep 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
Ambassador Nursing and Rehabilitation Center
Nestled in a prime location with easy access to all the urban amenities, Ambassador Nursing and Rehabilitation Center boasts an array of services focused on providing comprehensive care that addresses all aspects of their well-being. From IV services to nutritional support, respiratory care to in-house diagnostics, and pain management to wound care, Ambassador ensures that patients receive the highest standard from a dedicated team of professionals. Ambassador is also committed to inclusivity, with a bilingual staff fluent in English and Spanish, ensuring effective communication and personalized care for native Spanish speakers.
With 190 nursing beds, Ambassador can provide care to a diverse range of patients, offering a safe and supportive environment for their recovery and rehabilitation. The home also recognizes the importance of addressing the spiritual needs of patients, offering Christian and Catholic services to provide comfort and support during their stay. The friendly and compassionate staff at Ambassador create a warm and welcoming environment where patients feel at ease, and the multidisciplinary team works collaboratively to develop personalized care plans that meet the needs of each resident.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
190
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
69.5%
Residents per day (avg)
161
Occupancy rate
69.5%
Residents per day (avg)
161
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
6% of new residents, often for short stays.
Typical stay
1 months
Medicaid
77% of new residents, often for long-term daily care.
Typical stay
6 - 7 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.1M
Operating loss
-$1.5M
Privately-owned community
Operated by a business corporation.
Home revenue
$15,140,090.00
Operating loss
$-1,461,374.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.6M
Walk Score: 88 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Health Inspection History
Inspections
Total health citations
62
Citations per inspection
3.26
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 62 citations resulted from standard inspections; 24 of 62 resulted from complaint investigations; and 3 of 62 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Michigan averageMichigan average: 0.3
Serious Health citations
4
4
111% worse than Michigan averageMichigan average: 1.9
0 critical citations
4 serious citations
58 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Sep 11, 2025
Corrected
Quality of Care serious citation
Aug 21, 2025
Corrected
Administration moderate citation
Aug 08, 2025
Corrected
Infection Control moderate citation
Aug 08, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Detroit
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
OakPointe Senior Care & Rehab Center
-33%
+1%
-84%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Detroit (Schulze)
133
-
67
ENSIGN, THOMAS
12.1%
$17,275,042.00
$6,842,154.00
39.6%
88.30
4.3575
-
14
-
-33%+1%-84%
Qualicare Nursing Home
+1%
-24%
+24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Detroit (Islandview)
96
A+
48
BRADFORD, CARNEY
94.1%
$18,636,405.00
$4,741,024.00
25.4%
96
3.2594
-
15
1
+1%-24%+24%
Heritage Manor
-55%
-2%
+19%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Detroit (Nardin Park)
122
-
61
UDDIN, FAHIM
90.3%
$13,428,176.00
$6,569,054.00
48.9%
108
4.1995
1
36
1
-55%-2%+19%
Ambassador Nursing and Rehabilitation Center
-1%
-29%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Chicago (Albany Park)
190
-
88
B & N REALTY INVESTMENT LLC
69.5%
$14,404,495.00
$7,193,870.00
49.9%
160.70
2.2064
-
62
4
-1%-29%
0%
Beaconshire Nursing Center
-46%
+10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Detroit (Evergreen Lahser 7/8)
99
-
63
LAFFERTY, TRINA
83.7%
$16,653,070.00
$4,205,083.00
25.3%
95.70
-
4
51
4
-46%
-
+10%
OakPointe Senior Care & Rehab Center
Type of care:
SNF
AL
Community:
Detroit (Schulze)
Bed Count:
133
Operator:
ENSIGN, THOMAS
CCN:
235207
Occupancy:
12.1%
Home Revenue:
$17,275,042.00
Payroll Costs:
$6,842,154.00
Payroll %:
39.6%
Avg Residents/Day:
88.30
Overall Rating:
Adj Nurse Hours:
4.3575
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
14
RN share vs State Avg:
-33%
-33%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
-84%
-84%
Qualicare Nursing Home
Type of care:
SNF
AL
Community:
Detroit (Islandview)
Bed Count:
96
Operator:
BRADFORD, CARNEY
CCN:
235622
Occupancy:
94.1%
Home Revenue:
$18,636,405.00
Payroll Costs:
$4,741,024.00
Payroll %:
25.4%
Avg Residents/Day:
96
Overall Rating:
Adj Nurse Hours:
3.2594
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
Severe Citations:
1
RN share vs State Avg:
+1%
+1%
Staffing vs State Avg:
-24%
-24%
Occupancy vs State Avg:
+24%
+24%
Heritage Manor
Type of care:
AL
IL
MC
SNF
Community:
Detroit (Nardin Park)
Bed Count:
122
Operator:
UDDIN, FAHIM
CCN:
235234
Occupancy:
90.3%
Home Revenue:
$13,428,176.00
Payroll Costs:
$6,569,054.00
Payroll %:
48.9%
Avg Residents/Day:
108
Overall Rating:
Adj Nurse Hours:
4.1995
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
36
Severe Citations:
1
RN share vs State Avg:
-55%
-55%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+19%
+19%
Ambassador Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
Chicago (Albany Park)
Bed Count:
190
Operator:
B & N REALTY INVESTMENT LLC
CCN:
145343
Occupancy:
69.5%
Home Revenue:
$14,404,495.00
Payroll Costs:
$7,193,870.00
Payroll %:
49.9%
Avg Residents/Day:
160.70
Overall Rating:
Adj Nurse Hours:
2.2064
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
62
Severe Citations:
4
RN share vs State Avg:
-1%
-1%
Staffing vs State Avg:
-29%
-29%
Occupancy vs State Avg:
0%
Beaconshire Nursing Center
Type of care:
SNF
AL
Community:
Detroit (Evergreen Lahser 7/8)
Bed Count:
99
Operator:
LAFFERTY, TRINA
CCN:
235475
Occupancy:
83.7%
Home Revenue:
$16,653,070.00
Payroll Costs:
$4,205,083.00
Payroll %:
25.3%
Avg Residents/Day:
95.70
Overall Rating:
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
51
Severe Citations:
4
RN share vs State Avg:
-46%
-46%
Occupancy vs State Avg:
+10%
+10%Places of interest near Ambassador Nursing and Rehabilitation Center
7.4 miles from city center — 4.72 miles to nearest hospital (Ascension Saint Joseph - Chicago)
4900 N Bernard St, Chicago, IL 60625
Calculate Travel Distance to Ambassador Nursing and Rehabilitation Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
137
Total Staff
117
Employees
20
Contractors
50,112
Total Hours (Quarter)
69
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 19 | 8.1 | No |
| Licensed Practical Nurse | 20 | 9.2 | No |
| Certified Nursing Assistant | 55 | 7.9 | No |
Staff by Category
Administration ⓘ
1 staff
8.7hs shift avg
Nursing Staff ⓘ
95 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
4 staff
6.3hs shift avg
Therapy Services ⓘ
16 staff
6.4hs shift avg
Activities & Recreation ⓘ
1 staff
5.1hs shift avg
Social Services ⓘ
7 staff
7.4hs shift avg
Dietary Services ⓘ
10 staff
7hs shift avg
Other Services ⓘ
3 staff
8hs shift avg
Contractor Analysis
3.9%
of total hours from contractors
1,936 contractor hours this quarter
Physical Therapy Aide: 2
Respiratory Therapy Technician: 5
Physical Therapy Assistant: 5
Speech Language Pathologist: 4
Therapeutic Recreation Specialist: 1
Qualified Social Worker: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 55 | 0 | 55 | 22,676 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 20 | 0 | 20 | 8,532 | 91 | 100% | 9.2 |
| Registered Nurse | 19 | 0 | 19 | 8,488 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 9 | 0 | 9 | 3,292 | 91 | 100% | 6.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,345 | 77 | 85% | 8 |
| Other Social Services Staff | 4 | 0 | 4 | 1,024 | 57 | 63% | 7.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 815 | 86 | 95% | 5.8 |
| Administrator | 1 | 0 | 1 | 619 | 71 | 78% | 8.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 612 | 85 | 93% | 6.2 |
| RN Director of Nursing | 1 | 0 | 1 | 524 | 66 | 73% | 7.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 509 | 74 | 81% | 5.8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 482 | 64 | 70% | 6.9 |
| Dietitian | 1 | 0 | 1 | 458 | 59 | 65% | 7.8 |
| Nurse Practitioner | 2 | 0 | 2 | 405 | 53 | 58% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 237 | 32 | 35% | 7.2 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 67 | 13 | 14% | 5.1 |
| Qualified Social Worker | 0 | 3 | 3 | 30 | 12 | 13% | 2.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
139 residents
Residents by payment source
Medicare
5 residents (3.6%)
Medicaid
132 residents (95%)
Private pay or other
2 residents (1.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
39% better than Michigan averageMichigan average: 9.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.5
38% better than Michigan averageMichigan average: 18.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.4%
Percent of long-stay residents whose need for help with daily activities has increased
7.4%
52% better than Michigan averageMichigan average: 15.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
10.0%
Percent of long-stay residents whose ability to move independently worsened
10.0%
46% better than Michigan averageMichigan average: 18.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
21% better than Michigan averageMichigan average: 21.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
43% better than Michigan averageMichigan average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.4%
Percent of long-stay high risk residents with pressure ulcers
4.4%
17% better than Michigan averageMichigan average: 5.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.4%
Percent of long-stay residents with a urinary tract infection
1.4%
22% better than Michigan averageMichigan average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.1%
Percent of long-stay residents who lose too much weight
6.1%
7% better than Michigan averageMichigan average: 6.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
95.7%
Percent of long-stay residents who have depressive symptoms
95.7%
99% worse than Michigan averageMichigan average: 48.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.1%
Percent of long-stay residents who received an antipsychotic medication
21.1%
In line with Michigan averageMichigan average: 20.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
7% better than Michigan averageMichigan average: 89.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
In line with Michigan averageMichigan average: 91.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.92
Number of hospitalizations per 1,000 long-stay resident days.
1.92
6% better than Michigan averageMichigan average: 2.05
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.19
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.19
In line with Michigan averageMichigan average: 2.25
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
43.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
43.5%
36% worse than Michigan averageMichigan average: 68.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.7%
Percent of short-stay residents who newly received an antipsychotic medication
5.7%
143% worse than Michigan averageMichigan average: 2.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.6%
18% worse than Michigan averageMichigan average: 63.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.7%
17% better than Michigan averageMichigan average: 26.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
41% better than Michigan averageMichigan average: 14.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
4.1%
Percentage of SNF residents who experience falls with major injury during their stay.
4.1%
430% worse than Michigan averageMichigan average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
57.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.7%
7% better than Michigan averageMichigan average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$0
100% lower than Michigan averageMichigan average: $143K
Number of fines
0
100% fewer fines than Michigan averageMichigan average: 3.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
89% more payment denials than Michigan averageMichigan average: 1.1
Fines amount comparison
Fines amount comparison
This facility
$0
Michigan average
$143K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 21, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 21, 2025
40 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 12, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 12, 2024
40 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Ambassador Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
69.5%
↓ 9.1pp vs 2022
Net Income
-$1,461,374
↓ ~$1.5M vs 2022
Total Payroll
$8,976,346
↓ ~$9K vs 2022
Profit Margin
-10.2%
↓ 10.2pp vs 2022
Loading trend charts...
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