American House Hendersonville
Assisted Living, Memory Care & Respite Care · Hendersonville, TN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

American House Hendersonville

Assisted Living, Memory Care & Respite Care · Hendersonville, TN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Calculator: See prices in your area
American House Hendersonville accepts Medicare, Medicaid, and private pay.

Overview of American House Hendersonville

Located in Hendersonville, TN, American House Hendersonville is an esteemed senior living community that offers assisted living, memory care, and respite stays. The community offers a maintenance-free living with housekeeping and laundry taken care of. Residents enjoy the comfort and security of well-appointed apartments with 24-hour on-site team availability and emergency response. Services like postal service, scheduled transportation, and medication assistance add to residents’ comfort and convenience.

The community features a variety of services and amenities that empowers residents to live a fulfilled and meaningful life. Residents eat well with three chef-prepared meals served in a cozy dining area that fosters bonding over meals. Apart from their specialized memory care program, the community also features an Alzheimer’s support group to ensure residents dealing with memory loss feel a sense of belonging and support. Amenities include an arts & craft studio, a salon, well-stocked library, a computer lab, beautifully maintained outdoor areas, and cozy common areas.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 2.0% Below TN avg. ▼ 2.0% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 2.7% Above TN avg. ▲ 2.7% Above TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 22.4% Above TN avg. ▲ 22.4% Above TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 7.2% Above TN avg. ▲ 7.2% Above TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Tennessee state averages

Total nursing care / resident Info This home is ranked 69th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 32m per day
Rank #69 / 172Nurse hours — State benchmarkedThis home is ranked 69th out of 172 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Tennessee avg (3h 40m per day)
vs Tennessee avg
-3%
Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 28m per day

Types of Care at American House Hendersonville

Assisted Living Memory Care Respite Care

Capacity and availability

Avg. Length of Stay
106 days
Bed community size
66-bed community Rank #266 / 429Bed count — State benchmarkedThis home is ranked 266th out of 429 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
27 years in operation Rank #182 / 383Years in operation — State benchmarkedThis home is ranked 182nd out of 383 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 41 / 100 Rank #216 / 555Walk Score — State benchmarkedThis home is ranked 216th out of 555 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
80%
Rank #117 / 302Occupancy rate — State benchmarkedThis home is ranked 117th out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Tennessee average: 71.6%
Occupied beds
53 / 66
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceApril 10, 1999
ExpirationApril 15, 2026
CountySumner
License Number00000123

Ownership & Operating Entity

American House Hendersonville is legally operated by EC OPCO Hendersonville, LLC, and administrated by Marquita Hayhurst.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

ActivitiesRobust calendar of activities and events.

Dining & Nutrition

Food DescriptionThree assisted, restaurant-style meals daily.

Contact American House Hendersonville

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Residents information

Stay stats

Average length of stay
148 days
Total residents
40
Total admissions (2024)
38
Total discharges (2024)
34

Discharges

  • To hospital 12
  • To Private Residence or Home 2

Demographics

GENDER

  • Female Residents 67.5%
  • Male Residents 32.5%

AGE DISTRIBUTION

  • 60-64 2.5%
  • 65-69 7.5%
  • 70-74 15%
  • 75-79 17.5%
  • 80-84 15%
  • 85-89 22.5%
  • 90 or more 20%

ETHNICITY

  • Black Residents 12.5%
  • White Residents 82.5%
  • Total Other Race Residents 5%

Health Inspection History

Inspections since 2018
Total health inspections 4

Tennessee average 3.5


Last Health inspection on Nov 2025

Total health citations
19 Rank #119 / 176Health citations — State benchmarkedThis home is ranked 119th out of 176 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 15.4

Citations per inspection
4.75 Rank #104 / 176Citations per inspection — State benchmarkedThis home is ranked 104th out of 176 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 19 citations resulted from standard inspections; and 2 of 19 resulted from complaint investigations.

Breakdown of citation severity (last 8 years)
Critical health citations
1
9% better than Tennessee average

Tennessee average: 1.1


Serious health citations
0
100% better than Tennessee average

Tennessee average: 0.6

1 critical citation Tennessee average: 1.1

0 serious citations Tennessee average: 0.6

18 moderate citations Tennessee average: 13.7

0 minor citations Tennessee average: 0.1
Citations history (last 8 years)
Quality of Care critical citation Nov 04, 2025
Corrected

Care Planning moderate citation Nov 04, 2025
Corrected

Environmental moderate citation Jun 08, 2022
Corrected

Infection Control moderate citation Jun 08, 2022
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 139
Employees 135
Contractors 4
Staff to resident ratio 1.48:1
15% worse than Tennessee average
Tennessee average ratio: 1.75:1 Tennessee average ratio: 1.75:1See full Tennessee ranking
Avg staff/day 51
Average shift 8.8 hours
6% better than Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 41,283

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 59
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0%

11 contractor hours this quarter

Medical Director: 2 Occupational Therapy Assistant: 1 Other Physician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5905915,78292100%8.9
Licensed Practical Nurse2502511,63792100%10.1
Registered Nurse150153,97792100%10.7
Mental Health Service Worker2021,0186470%8.1
Dental Services Staff2029976773%8.2
Respiratory Therapy Technician5059057683%6.9
Physical Therapy Assistant2028956874%7.7
RN Director of Nursing2028876368%9.1
Physical Therapy Aide2028736672%7.2
Speech Language Pathologist6068628896%5.8
Other Dietary Services Staff5056417683%6.5
Occupational Therapy Aide1014966267%8
Nurse Practitioner1014806065%8
Clinical Nurse Specialist1014645964%7.9
Dietitian1014464852%9.3
Administrator1014165257%8
Qualified Social Worker2023006470%4.7
Other Activities Staff2021646571%2.1
Nurse Aide in Training1013544%8.8
Occupational Therapy Assistant0111022%5
Medical Director022133%0.1
Other Physician011011%0.2
59 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
15 Registered Nurse
% of Days 100%
2 Mental Health Service Worker
% of Days 70%
2 Dental Services Staff
% of Days 73%
5 Respiratory Therapy Technician
% of Days 83%
2 Physical Therapy Assistant
% of Days 74%
2 RN Director of Nursing
% of Days 68%
2 Physical Therapy Aide
% of Days 72%
6 Speech Language Pathologist
% of Days 96%
5 Other Dietary Services Staff
% of Days 83%
1 Occupational Therapy Aide
% of Days 67%
1 Nurse Practitioner
% of Days 65%
1 Clinical Nurse Specialist
% of Days 64%
1 Dietitian
% of Days 52%
1 Administrator
% of Days 57%
2 Qualified Social Worker
% of Days 70%
2 Other Activities Staff
% of Days 71%
1 Nurse Aide in Training
% of Days 4%
1 Occupational Therapy Assistant
% of Days 2%
2 Medical Director
% of Days 3%
1 Other Physician
% of Days 1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.8
22% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.3
14% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.0%
56% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 25.0%
15% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.9%
19% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.8%
23% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.1%
30% worse than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
22% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.2%
34% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.4%
42% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 20.3%
23% worse than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.6%
6% better than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Tennessee average

Tennessee average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 62.6%
21% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
36% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 78.5%
In line with Tennessee average

Tennessee average: 79.8%

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

70% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 94
Medicare
9
9.6% of residents
Medicaid
68
72.3% of residents
Private pay or other
17
18.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$15.5M
Operating loss
-$763.4K
Privately-owned community Operated by a business corporation.
Home revenue
$15.5M Rank #61 / 176Revenue — State benchmarkedThis home is ranked 61st out of 176 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$763.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #43 / 176Payroll — State benchmarkedThis home is ranked 43rd out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.0M
51.2% of revenue Rank #53 / 176Payroll % — State benchmarkedThis home is ranked 53rd out of 176 homes in Tennessee. Shows payroll as a percentage of revenue versus the Tennessee average. Well-run Tennessee SNFs typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.3M
Total costs $16.3M

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Living Spaces & Floor Plans for American House Hendersonville

Studio Floor Plan
Download PDF
Large Studio Floor Plan
Download PDF
1 Bedroom 2 Bath Floor Plan
Download PDF

Places of interest near American House Hendersonville

Address 23.8 miles from city center Info Estimated distance in miles from Hendersonville's city center to American House Hendersonville's address, calculated via Google Maps. — 0.75 miles to nearest hospital (Tennessee Orthopaedic Alliance (TOA) - Hendersonville)

Calculate Travel Distance to American House Hendersonville

Add your location

Address

Financial Assistance for
Assisted Living in Tennessee

American House Hendersonville is located in Hendersonville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about American House Hendersonville

What neighborhood is American House Hendersonville in?

American House Hendersonville is in the Lake Club Estates neighborhood of Hendersonville.

Who is the owner of American House Hendersonville?

The legal owner and operator of American House Hendersonville is EC OPCO Hendersonville, LLC.

Is American House Hendersonville in a walkable area?

American House Hendersonville has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of American House Hendersonville?

According to TN state health department records, American House Hendersonville's license number is 00000123.

When does American House Hendersonville's license expire?

According to TN state health department records, American House Hendersonville's license expires on April 15, 2026.

What is the occupancy rate at American House Hendersonville?

American House Hendersonville's occupancy is 80%.

Does American House Hendersonville have different floorplan options?

Yes — see the floorplan options available at American House Hendersonville on this page.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.