Apex Healthcare Services
Home Care · Springfield, MA

Apex Healthcare Services

Home Care · Springfield, Massachusetts
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Apex Healthcare Services accepts Medicaid and Medicare.

Overview of Apex Healthcare Services

Serving Western Massachusetts, Apex Home Care Services has been a steadfast source of support for individuals and families, offering top-notch in-home care for over two decades. With a solid commitment to quality and well-being, they offer quality care in the region. Their team of Certified Nursing Assistants and Home Care Aides deliver personalized care and homemaking services to clients throughout Greater Springfield and Western Massachusetts, covering areas such as Hampden County, Hampshire County, and many towns in the Pioneer Valley.
Above all, Apex Home Care’s paramount focus is enabling clients to continue residing in the comfort of their own homes. They can provide support in various settings, whether at home, in a hospital, a nursing home, or an assisted living facility. Their expertise extends to assisting clients diagnosed with various conditions, including Parkinson’s disease, cancer, dementia, Alzheimer’s, cardiac disease, and more. Their dedication lies in preserving the quality of life through providing essential care and unwavering support. This community operates under the vigilant supervision of a Registered Nurse, ensuring the highest standards of care.

Years in operation
27 years in operation Rank #82 / 180Years in operation — State benchmarkedThis home is ranked 82nd out of 180 homes in Massachusetts. Shows how long this facility has been in operation compared to other Massachusetts SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 78 / 100 Rank #133 / 499Walk Score — State benchmarkedThis home is ranked 133rd out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

CertificationsHIPAA Compliant

Type Of Units

Low Income Rooms Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility. No

Safety & Compliance

Emergency SystemsYes
Safety FeaturesSingle floor facility with double door access

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Cheryl Rumley, President/CEO

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
Licensed Nurses/CNAs

Additional Policies & Features

Admission CriteriaCalifornia ID Card, Insurance ID Card for new patients

Amenities & Lifestyle

Operating HoursMon-Fri  9:00am – 8:00pm; Saturday 9am – 5pm; Mon-Fri 9:00 am - 5:00 pm; Sat 9am-5pm; Mon-Fri  9:00am – 8:00pm

Dining & Nutrition

Food DescriptionApex Healthcare Services offers a wealth of medical services grounded in compassion and understanding, focusing on preventive care and individualized care plans.

Contact Apex Healthcare Services

Places of interest near Apex Healthcare Services

Address 0.6 miles from city center Info Estimated distance in miles from Springfield's city center to Apex Healthcare Services's address, calculated via Google Maps. — 0.56 miles to nearest hospital (Mercy Medical Center)

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Financial Assistance for
Home Care in Massachusetts

Apex Healthcare Services is located in Springfield, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.

Get Financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+
General Massachusetts resident, at risk of nursing home placement.
Income Limits (2025) ~$1,500/month individual, varies by region
Asset Limits $2,000 individual, excludes home, car
MA

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Benefits
In-home care (3-5 hours/day) Homemaker services Respite care (up to 14 days/year) Adult day care (~$75/day)

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+
General Massachusetts resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MA

Requires clinical eligibility determination.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Adult day care (~$75/day) Home health services

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+
General Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
MA

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Benefits
Personal care (5-7 hours/day) Medical care Respite (240 hours/year) Adult

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled
General Massachusetts resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MA

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MA

27 ASAPs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training Supplies (~$500/year)

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled
General Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
Income Limits (2025) No strict limit; copays vary by income ~$24,980-$75,000/year individual
Asset Limits Not assessed.
MA

Supplements Medicare Part D; no enrollment fee for low-income.

Benefits
Covers prescription copays ($5-$40/drug) Fills coverage gaps Catastrophic cost protection ($4,000+ covered)

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MA

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Home Care around Springfield

Filter by care type
Apex Healthcare Services
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Metro Center)-No 78 -
27
Facility 27
MA AVG 24
Rank #82 / 180
A+No
Altranais Home Care LLC
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Metro Center)-No 90 -
15
Facility 15
MA AVG 24
Rank #136 / 180
A+No
Golden Heart Home Healthcare
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Metro Center)-No 91 -
10
Facility 10
MA AVG 24
Rank #162 / 180
A+No
HomeCare Hands
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Metro Center)-No 91 --A+No
Homewatch CareGivers of Springfield, MA
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Springfield-No 69 ---No

Frequently Asked Questions about Apex Healthcare Services

What neighborhood is Apex Healthcare Services in?

Apex Healthcare Services is in the Metro Center neighborhood of Springfield.

Is Apex Healthcare Services in a walkable area?

Apex Healthcare Services has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Are there photos of Apex Healthcare Services?

Yes — there are 8 photos of Apex Healthcare Services in the photo gallery on this page.

What is the phone number of Apex Healthcare Services?

(413) 746-4663 will put you in contact with the team at Apex Healthcare Services.

Is Apex Healthcare Services Medicare or Medicaid certified?

Apex Healthcare Services is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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