Inspection Reports for
Arbor Terrace Norwood
545 Tappan Rd, Norwood, NJ 07648, United States, NJ, 07648
Back to Facility ProfileDeficiencies (last 4 years)
Deficiencies (over 4 years)
1.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
71% better than New Jersey average
New Jersey average: 5.2 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
86 residents
Based on a December 2023 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy over time
Notice
Deficiencies: 0
Date: Nov 19, 2025
Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.
Findings
The notice explains the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, and the legal duties of NJDHSS to protect privacy.
Report Facts
Effective date: 2011
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Devon L. Graf | Director, Office of Legal and Regulatory Compliance | Listed as NJDHSS Privacy Officer contact for questions about the notice |
Inspection Report
Complaint Investigation
Census: 86
Deficiencies: 0
Date: Dec 14, 2023
Visit Reason
The inspection was conducted as a complaint investigation based on complaint numbers NJ00169483, NJ00169581, and NJ00169531.
Complaint Details
Complaint investigation for complaints NJ00169483, NJ00169581, and NJ00169531; facility found in substantial compliance.
Findings
The facility was found to be in substantial compliance with all standards in the New Jersey Administrative Code 8:36 for licensure of assisted living residences, comprehensive personal care homes, and assisted living programs.
Report Facts
Sample Size: 4
Inspection Report
Routine
Census: 76
Deficiencies: 0
Date: Oct 20, 2022
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the State Agency to assess compliance with infection control regulations and CDC recommended practices.
Findings
The facility was found to be in compliance with New Jersey Administrative Code 8:36 infection control regulations and CDC recommended practices for COVID-19 preparation.
Report Facts
Census: 76
Inspection Report
Complaint Investigation
Census: 84
Deficiencies: 0
Date: Aug 15, 2022
Visit Reason
The inspection was conducted as a complaint survey based on complaint number NJ148340.
Complaint Details
Complaint number NJ148340 was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with New Jersey Administrative Code, Chapter 8:36, Standards for Licensure of Assisted Living Residences, Comprehensive Personal Care Homes, and Assisted Living Programs.
Report Facts
Sample size: 4
Inspection Report
Abbreviated Survey
Census: 68
Deficiencies: 4
Date: Feb 21, 2022
Visit Reason
A Covid-19 Focused Infection Control Survey was conducted by the State Agency to assess compliance with infection control regulations and CDC recommended practices related to COVID-19.
Findings
The facility was found not in compliance with infection control regulations, specifically related to dining services. Deficiencies included failure to require hair nets in the kitchen, improper hand hygiene practices, improper glove use, and dish machine temperatures not reaching the required 180 degrees Fahrenheit during sanitation cycles.
Deficiencies (4)
Facility dietary staff failed to ensure hair nets were worn in the kitchen.
Improper hand hygiene observed, including turning off water with bare hands and drying hands with a dish rag.
Gloves were not changed between handling dirty and clean items, risking cross contamination.
Dish machine temperatures during sanitation cycles did not reach the required 180 degrees Fahrenheit.
Report Facts
Census: 68
Dish machine wash cycle temperature: 150
Dish machine rinse cycle temperatures: 173
Dish machine rinse cycle temperatures: 179
Dish machine rinse cycle temperatures: 177
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cook #2 | Cook | Observed not wearing hair net and stated never wore one as long as hair was away from face. |
| DA #5 | Dietary Aide | Observed improper hand hygiene and glove use; admitted to inaccurate dish machine temperature logging. |
| Food Services Director | Food Services Director | Interviewed regarding hair net policy, hand hygiene expectations, glove use, and dish machine temperature monitoring. |
| Executive Director | Executive Director | Interviewed regarding expectations for staff hygiene and corrective actions. |
Inspection Report
Abbreviated Survey
Census: 82
Deficiencies: 2
Date: Dec 2, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the State Agency to assess compliance with New Jersey infection control regulations and CDC recommended practices during the COVID-19 pandemic.
Findings
The facility was found not in compliance due to failure to have a required Outbreak Response Plan posted on the facility's website and failure to provide documented evidence of retaining or contracting an Infection Preventionist as required by NJDOH Executive Directives during the COVID-19 pandemic.
Deficiencies (2)
Failure to have an Outbreak Response Plan and post it on the facility's website as required by NJDOH memos and Executive Directives.
Failure to provide documented evidence of retaining or contracting an Infection Preventionist by the required date in accordance with NJDOH Executive Directive 20-026.
Report Facts
Census: 82
Date survey completed: Dec 2, 2020
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director | Interviewed regarding the Outbreak Response Plan and Infection Preventionist contract; no full name provided |
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