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Conveniently located in the neighborhood of Norwood, NJ, Arbor Terrace Norwood is a welcoming senior living community, offering excellent assisted living and memory care options. The community offers relaxing accommodations that allows residents to enjoy a restful retirement experience. With an excellent care team always on standby to deliver exceptional care services, such as assistance with daily living activities and medication management, residents enjoy their peace of mind and live their golden years comfortably.
Designed to foster holistic wellness, the community also features a wide variety of activities and amenities for residents’ enrichment and entertainment. A wellness center is available to offer services like a salon and spa for residents’ relaxation, combined with delicious meals that give them the nourishment and energy they need to live actively. Most of residents’ chores are also handled to give them plenty of free time to enjoy their retirement years fully.
Higher than the New Jersey average: 77%Arbor Terrace Norwood is legally operated by Arbor Terrace Norwood, and administrated by Ms.. Denise Cousins.
Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility
Shp Vi LLC
Key information about the people who lead and staff this community.
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 18 | This facility has 67% fewer total deficiencies than a typical New Jersey assisted living residence (6 vs. NJ avg 18).↓ 67% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 1 | 3 | This facility has 67% fewer deficiencies per year than a typical New Jersey assisted living residence (1 vs. NJ avg 3).↓ 67% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.2 | 2 | This facility has 40% fewer deficiencies per inspection than a typical New Jersey assisted living residence (1.2 vs. NJ avg 2).↓ 40% better |
Per-category split of the 3 deficiencies recorded across all inspections. Counts are compared against the New Jersey state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Inspections
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 9 | This facility has 44% fewer total inspections than a typical New Jersey assisted living residence (5 vs. NJ avg 9).↓ 44% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New Jersey regulators.
| 3 | 3 | This facility has complaint investigations in line with the New Jersey average (3 vs. NJ avg 3).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 19, 2025, did not identify any deficiencies and focused on informing individuals about privacy practices. Earlier inspections showed a mixed record, with prior reports citing deficiencies related to infection control and dining services, such as improper hand hygiene, glove use, and dish machine temperatures, as well as missing documentation for an outbreak response plan and infection preventionist. Complaint investigations conducted in 2022 and 2023 were substantiated as substantial compliance, with no enforcement actions or fines listed in the available reports. The main themes of deficiencies involved infection control practices and regulatory documentation during the COVID-19 pandemic. The facility appears to have addressed previous issues, as recent inspections found no deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Dining Services
Parking Available
Exercise Programs
Transportation Services
Safety Systems
Recreational Activities
Denise Cousins serves as Executive Director at Arbor Terrace Norwood, bringing 15 years of senior care experience. She has held leadership roles including Memory Care Director and Assisted Living Director. Denise is dedicated to fostering a warm, engaging community and values strong connections with residents, families, and team members.
0.8 miles from city center
Estimated distance in miles from Norwood's city center to Arbor Terrace Norwood's address, calculated via Google Maps.
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Arbor Terrace Norwood is located in Norwood, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
Arbor Terrace Norwood is in the West Norwood neighborhood of Norwood.
Arbor Terrace Norwood has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NJ state health department records, Arbor Terrace Norwood's license number is 02A026.
According to NJ state health department records, Arbor Terrace Norwood's license expires on May 31, 2027.
Arbor Terrace Norwood's occupancy is 86%.
Yes — see the floorplan options available at Arbor Terrace Norwood on this page.
Ms.. Denise Cousins is the administrator of Arbor Terrace Norwood.
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