Arden Courts – ProMedica Memory Care Community (Lely Palms)
Nursing Home · Florida, FL
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Arden Courts – ProMedica Memory Care Community (Lely Palms)

Nursing Home · Florida, FL
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Arden Courts – ProMedica Memory Care Community (Lely Palms) accepts Medicare, Medicaid, and private pay.

Overview of Arden Courts – Promedica Memory Care Community (lely Palms)

Arden Courts ProMedica’s exceptional memory care center in Lely Palms provides outstanding supervision and care. The community offers an inviting atmosphere with fine hospitality; the staff is ready to attend to any need with compassion and dignity. Arden Courts maintain their residents’ sense of individuality while being able to enhance their quality of life in a nurturing environment.
Memory care services focus on its residents’ cognitive health and overall wellness– 24-hour supervision, medication management, outside rehabilitative care, physical therapy available, reassurance and advice support, structured programs, and mobility assistance.

(239) 441-4151

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 37.0% Below FL avg. ▼ 37.0% Below FL avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.4% Below FL avg. ▼ 64.4% Below FL avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 47.8% Above FL avg. ▲ 47.8% Above FL avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 1.4% Below FL avg. ▼ 1.4% Below FL avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Florida state averages

Total nursing care / resident Info This home is ranked 89th out of 252 homes in Florida. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 8m per day
Rank #89 / 252Nurse hours — State benchmarkedThis home is ranked 89th out of 252 homes in Florida. Shows adjusted nurse hours per resident per day benchmarked to the Florida average, with a ranking across 252 Florida SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Florida avg (4h 2m per day)
vs Florida avg
+2%
Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 25m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Florida average: 84.3%
Occupancy rate 87.1% Rank #153 / 255Occupancy rate — State benchmarkedThis home is ranked 153rd out of 255 homes in Florida. Shows this facility's occupancy rate versus the Florida average, with its Statewide rank out of 255. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 39 days
Occupancy rate
87.1% Rank #153 / 255Occupancy rate — State benchmarkedThis home is ranked 153rd out of 255 homes in Florida. Shows this facility's occupancy rate versus the Florida average, with its Statewide rank out of 255. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
39 days
Walk Score
Walk Score: 7 / 100 Rank #1317 / 1486Walk Score — State benchmarkedThis home is ranked 1317th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Safety & Compliance

Emergency Systems24-hour security and emergency call system.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Fitness Center
Heated Swimming Pool
Library
Chapel
Game Room
Craft Room
Pet-Friendly Community
Scheduled Transportation
ActivitiesRegularly scheduled events, outings, and trips.
Specific ProgramsRegularly scheduled events, outings, and trips.

Dining & Nutrition

Food DescriptionAssisted Living residents receive three chef-prepared meals daily; Independent Living includes continental breakfast and choice of lunch or dinner.

Contact Arden Courts – ProMedica Memory Care Community (Lely Palms)

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 119
Employees 111
Contractors 8
Staff to resident ratio 1.34:1
9% worse than Florida average
Florida average ratio: 1.47:1 Florida average ratio: 1.47:1See full Florida ranking
Avg staff/day 59
Average shift 7.9 hours
0% compared with Florida average
Florida average: 7.9 hours Florida average shift: 7.9 hoursSee full Florida ranking
Total staff hours (quarter) 43,016

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4.6%

1,982 contractor hours this quarter

Speech Language Pathologist: 3 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 2 Mental Health Service Worker: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5105119,99792100%8
Registered Nurse210216,85292100%8.1
Licensed Practical Nurse140145,38292100%8.2
Clinical Nurse Specialist4041,6177177%8.7
Speech Language Pathologist3361,3437379%7.7
Respiratory Therapy Technician1231,1417784%7.4
Mental Health Service Worker2131,0486571%8.5
Dietitian2029998592%7.9
Physical Therapy Assistant1238947885%7.3
Physical Therapy Aide3038438390%5.9
Other Dietary Services Staff3037727379%7.8
Dental Services Staff1015046368%8
Administrator2024805964%8
RN Director of Nursing1014504751%9.6
Nurse Practitioner1013684650%8
Qualified Social Worker1013265762%5.7
51 Certified Nursing Assistant
% of Days 100%
21 Registered Nurse
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 77%
6 Speech Language Pathologist
% of Days 79%
3 Respiratory Therapy Technician
% of Days 84%
3 Mental Health Service Worker
% of Days 71%
2 Dietitian
% of Days 92%
3 Physical Therapy Assistant
% of Days 85%
3 Physical Therapy Aide
% of Days 90%
3 Other Dietary Services Staff
% of Days 79%
1 Dental Services Staff
% of Days 68%
2 Administrator
% of Days 64%
1 RN Director of Nursing
% of Days 51%
1 Nurse Practitioner
% of Days 50%
1 Qualified Social Worker
% of Days 62%

Penalties and fines

Includes penalties issued in 2023-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $44K Rank #204 / 257Federal fines — State benchmarkedThis home is ranked 204th out of 257 homes in Florida. Shows this facility's cumulative CMS federal fine dollars versus the Florida average among facilities with fines, and where it ranks among 257 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
39% lower than Florida average

Florida average: $72K

Number of fines 2
24% fewer fines than Florida average

Florida average: 2.6

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Florida average

Florida average: 0.1

Fines amount comparison
Fines amount comparison
This facility $44K
Florida average $72K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 6, 2025
$34K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 6, 2023
$9K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.7
23% better than Florida average

Florida average: 7.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 8.8
29% better than Florida average

Florida average: 12.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.9%
44% better than Florida average

Florida average: 10.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.8%
55% better than Florida average

Florida average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 14.9%
10% worse than Florida average

Florida average: 13.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.4%
9% better than Florida average

Florida average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.8%
101% worse than Florida average

Florida average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
44% better than Florida average

Florida average: 0.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.8%
37% better than Florida average

Florida average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Florida average

Florida average: 3.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.8%
110% worse than Florida average

Florida average: 8.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Florida average

Florida average: 97.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Florida average

Florida average: 99.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.8%
In line with Florida average

Florida average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.4%
5% better than Florida average

Florida average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.8%
In line with Florida average

Florida average: 94.7%

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 14 days

Private pay

54% of new residents, often for short stays.

Typical stay 27 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 89
Medicare
22
24.7% of residents
Medicaid
33
37.1% of residents
Private pay or other
34
38.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Voluntary non-profit community
Home revenue
$15.3M
Operating deficit
-$10.8M
Voluntary non-profit community
Home revenue
$15.3M Rank #168 / 256Revenue — State benchmarkedThis home is ranked 168th out of 256 homes in Florida. Shows this facility's annual revenue compared to the Florida SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$10.8M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #91 / 256Payroll — State benchmarkedThis home is ranked 91st out of 256 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.4M
61.7% of revenue Rank #9 / 256Payroll % — State benchmarkedThis home is ranked 9th out of 256 homes in Florida. Shows payroll as a percentage of revenue versus the Florida average. Well-run Florida SNFs typically land around 49–56% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.7M
Total costs $26.1M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Places of interest near Arden Courts – ProMedica Memory Care Community (Lely Palms)

Address 5.4 miles from city center Info Estimated distance in miles from Naples's city center to Arden Courts – ProMedica Memory Care Community (Lely Palms)'s address, calculated via Google Maps. — 2.19 miles to nearest hospital (Publix Pharmacy at Shops at Hammock Cove)

Calculate Travel Distance to Arden Courts – ProMedica Memory Care Community (Lely Palms)

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Financial Assistance for
Nursing Home in Florida

Arden Courts – ProMedica Memory Care Community (Lely Palms) is located in Naples, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Nursing Home around Naples

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

2 facilities compared · CMS & FL Dept. of Health data

Filter by care type
Moorings Park at Grey Oaks
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Naples (Bears Paw)106 82.6% -2%5.62 +56%+39%$051.7-86A+ 5 The Moorings Incorporated$24.1M$10.2M42.3%105396
Arden Courts – ProMedica Memory Care Community (Lely Palms)
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Naples (South Naples)117 87.1% +3%4.13 +46%+2%$43.7k193.25101- 7 Hcr Healthcare, LLC$15.3M$9.4M61.7%105499

Frequently Asked Questions about Arden Courts – ProMedica Memory Care Community (Lely Palms)

What neighborhood is Arden Courts – ProMedica Memory Care Community (Lely Palms) in?

Arden Courts – ProMedica Memory Care Community (Lely Palms) is in the South Naples neighborhood.

Is Arden Courts – ProMedica Memory Care Community (Lely Palms) in a walkable area?

Arden Courts – ProMedica Memory Care Community (Lely Palms) has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the phone number of Arden Courts – ProMedica Memory Care Community (Lely Palms)?

(239) 441-4151 will put you in contact with the team at Arden Courts – ProMedica Memory Care Community (Lely Palms).

Is Arden Courts – ProMedica Memory Care Community (Lely Palms) Medicare or Medicaid certified?

Yes — Arden Courts – ProMedica Memory Care Community (Lely Palms) is a CMS-certified provider of Medicare and Medicaid.

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