Arrowhead Healthcare Center
Arrowhead Healthcare Center is a Nursing Home in California
Arrowhead Healthcare Center is a Nursing Home in California
Arrowhead Healthcare Center
Arrowhead Healthcare Center is a Nursing Home in California
Arrowhead Healthcare Center is a Nursing Home in California
Overview of Arrowhead Healthcare Center
Arrowhead Healthcare Center, located in San Bernardino, CA, is a skilled nursing facility with a CMS four-star rating for over two years. This skilled nursing facility is dedicated to providing top quality care for over 40 years, employing well trained and certified staff to ensure the residents physical and psychosocial well being. At Arrowhead, residents may receive care for cardiac rehabilitation, diabetic care, stroke rehabilitation, post surgical recovery, and pain management.
Part of their services also include comfortable rooms featuring smart TV’s, on-site barber and beauty services, as well as a rich array of activities to keep the residents engaged and energized. Their meal selections are also prepared according to the residents dietary needs, to ensure that they receive proper nutrition to heal, as well as live a happy, fulfilling life.
Home Information
ARROWHEAD HEALTHCARE CENTER, LLC
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents tend to stay here longer than similar facilities across the state.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
58
Occupancy
92.9%
Total Bed Days Available
21170
Avg. Length of Stay
310 days
Avg. Residents per Day
56
FinanceHome Revenue
$5,950,547.00
Payroll Costs
$3,216,362.00
Profit
$-475,652.00
Total Home Costs
$6,317,461.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
54.1%
House Specifics:CCN
555896
Owner Name
ARROWHEAD HEALTHCARE CENTER LLC
Rural vs. Urban
Urban
County
San Bernardino
Type of Control
Proprietary — Individual
OperationsTotal Admissions
53
Total Discharges
64
% Medicaid Admissions
55%
% Medicare Admissions
9%
% Private Pay Admissions
36%
% Medicaid Discharges
83%
% Medicare Discharges
3%
% Private Pay Discharges
14%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
4.85 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
17931
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
823
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
1096
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Additional licensing details
CMS Certification Number:
555896
Types of Care at Arrowhead Healthcare Center
Skilled Nursing
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Compare Nursing Homes around San Bernardino
Waterman Canyon Post Acute
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
San Bernardino
166
No
A+
63
JENKINS, NICOLETTA
94.2%
$23,319,259.00
$10,470,033.00
44.9%
158.70
4/5
3.5266
4/5
3/5
4/5
-
Haven Post Acute
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
San Bernardino
99
No
-
67
-
94.1%
$15,757,223.00
$6,063,777.00
38.5%
92.00
4/5
4.7702
4/5
3/5
4/5
3
Del Rosa Villa Post Acute
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
San Bernardino
104
No
-
74
ESKANDER, ASHRAF
89.3%
$17,327,162.00
$6,986,997.00
40.3%
93.80
1/5
3.1480
2/5
1/5
4/5
1
Arrowhead Healthcare Center
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
San Bernardino
58
No
-
79
ARROWHEAD HEALTHCARE CENTER LLC
92.9%
$5,950,547.00
$3,216,362.00
54.1%
55.60
5/5
4.8497
4/5
4/5
5/5
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Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Arrowhead Healthcare Center
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near Arrowhead Healthcare Center
4.4 miles from city center
4343 N Sierra Way, San Bernardino, CA 92407
Calculate Travel Distance to Arrowhead Healthcare Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
90
Total Staff
80
Employees
10
Contractors
24,672
Total Hours (Quarter)
39
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 7.4 | No |
| Licensed Practical Nurse | 15 | 7.8 | No |
| Certified Nursing Assistant | 48 | 7.2 | No |
Staff by Category
Administration ⓘ
3 staff
6.6hs shift avg
Nursing Staff ⓘ
71 staff
7.3hs shift avg
Physicians & Practitioners ⓘ
2 staff
8hs shift avg
Therapy Services ⓘ
7 staff
2.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2.8hs shift avg
Dietary Services ⓘ
5 staff
6hs shift avg
Other Services ⓘ
1 staff
4hs shift avg
Contractor Analysis
2.6%
of total hours from contractors
632 contractor hours this quarter
Physical Therapy Assistant: 1
Speech Language Pathologist: 1
Respiratory Therapy Technician: 2
Physical Therapy Aide: 1
Qualified Social Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Dietitian: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 48 | 0 | 48 | 15,268 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,846 | 91 | 100% | 7.8 |
| Registered Nurse | 6 | 0 | 6 | 1,089 | 73 | 80% | 7.4 |
| RN Director of Nursing | 2 | 0 | 2 | 828 | 70 | 77% | 7.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 775 | 77 | 85% | 6.1 |
| Nurse Practitioner | 2 | 0 | 2 | 537 | 66 | 73% | 8 |
| Administrator | 2 | 0 | 2 | 449 | 52 | 57% | 8.1 |
| Dental Services Staff | 1 | 0 | 1 | 251 | 62 | 68% | 4 |
| Physical Therapy Aide | 0 | 1 | 1 | 219 | 65 | 71% | 3.4 |
| Speech Language Pathologist | 0 | 1 | 1 | 170 | 63 | 69% | 2.7 |
| Physical Therapy Assistant | 0 | 1 | 1 | 61 | 47 | 52% | 1.3 |
| Qualified Social Worker | 0 | 1 | 1 | 55 | 20 | 22% | 2.8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 49 | 38 | 42% | 1.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 40 | 9 | 10% | 4.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 20 | 3 | 3% | 6.7 |
| Medical Director | 0 | 1 | 1 | 15 | 15 | 16% | 1 |
| Dietitian | 0 | 1 | 1 | 3 | 1 | 1% | 3 |
Health Inspection History
Source: CMS Health Citations (Jul 2021 – Apr 2025)
4
Inspections
21
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.25
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Resident Rights
6
29% of total
Quality of Life & Care
3
14% of total
Infection Control
2
10% of total
Environmental
2
10% of total
Pharmacy Services
1
5% of total
Citation Sources
Standard Inspections
20
Complaint Investigations
1
State Comparison (CA)
Avg Citations (State)
50.2
This Facility: 21
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Apr 10, 2025 | F | Nursing Services | F0727 | Corrected |
| Dec 19, 2024 | D | Environmental | F0912 | Corrected |
| Dec 19, 2024 | E | Environmental | F0925 | Corrected |
| Dec 19, 2024 | F | Infection Control | F0880 | Corrected |
| Dec 19, 2024 | C | Nursing Services | F0732 | Corrected |
| Dec 19, 2024 | E | Nutrition | F0812 | Corrected |
| Dec 19, 2024 | D | Quality of Care | F0686 | Corrected |
| Dec 19, 2024 | D | Quality of Care | F0689 | Corrected |
| Dec 19, 2024 | E | Care Planning | F0641 | Corrected |
| Dec 19, 2024 | B | Resident Rights | F0577 | Corrected |
| Dec 19, 2024 | D | Resident Rights | F0578 | Corrected |
| Dec 19, 2024 | D | Resident Rights | F0582 | Corrected |
| Dec 19, 2024 | D | Resident Rights | F0623 | Corrected |
| Oct 18, 2023 | B | Resident Rights | F0582 | Corrected |
| Jul 15, 2021 | E | Infection Control | F0880 | Corrected |
| Jul 15, 2021 | D | Nutrition | F0803 | Corrected |
| Jul 15, 2021 | F | Nutrition | F0812 | Corrected |
| Jul 15, 2021 | D | Nutrition | F0814 | Corrected |
| Jul 15, 2021 | D | Pharmacy | F0755 | Corrected |
| Jul 15, 2021 | D | Quality of Care | F0700 | Corrected |
| Jul 15, 2021 | D | Resident Rights | F0550 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: P+M Management
Resident Census by Payment Source
57
Total Residents
Medicaid
55
(96.5%)
ⓘ
Private Pay/Other
2
(3.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
5.1
Score
23% better than avg
State avg: 6.6
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
8.0
Score
30% better than avg
State avg: 11.3
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
9.6%
Lost Too Much Weight
2.5%
Urinary Tract Infection
1.4%
Depressive Symptoms
5.7%
Falls with Major Injury
0.4%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
9.4%
Walking Ability Worsened
9.5%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
3.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
4.9%
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for California Seniors
Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
California IHSS
Official government program page
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
CA MSSP
Official government program page
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
CA LIHEAP
Official government program page
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
MSSP (Medi-Cal Waiver)
Multipurpose Senior Services Program
Requirements:
- General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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