At Home Assisted Living

Memory Care & Assisted Living · Missoula, MT

Overview of At Home Assisted Living

At Home Assisted Living is a well-established senior living community situated in the picturesque city of Missoula, Montana. With 24/7 availability, their dedicated staff ensures that residents receive prompt assistance during emergencies, providing a sense of security and peace of mind.

The community recognizes the importance of monitoring insulin levels for residents with diabetes and offers professional support to help manage this crucial aspect of their health. Additionally, the facility’s compassionate team is always on hand to provide assistance with mobility, assisting residents in transitioning from beds to wheelchairs or vice versa.

(406) 549-8127
Bed community size
20-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Facility
StatusCurrent
IssuanceFebruary 6, 2025
ExpirationJanuary 6, 2026
License Number13251

Ownership & Operating Entity

At Home Assisted Living is administrated by Cantrell, Dorothy.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactGary Wingfield

Types of Care at At Home Assisted Living

Assisted Living Memory Care

Contact At Home Assisted Living

Inspection History

In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.

The data displayed corresponds to the last 13 years.

30 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

21 visits/inspections triggered by complaints

1 other visits

Breakdown by inspection type
  • 8 renewal/recertification inspections
  • 21 complaint investigations
  • 1 other inspection

Results

21 with issues

9 without issues

Latest inspection

Date May 1, 2025

Inspection history

05/01/2025 Renewal Inspection
Core issues found
11/05/2024 Complaint Inspection
no issues found
04/30/2024 Renewal Inspection
Core issues found
07/26/2023 Complaint Inspection
no issues found
05/10/2023 Provisional Status Inspection
Core issues found
10/18/2022 Complaint Inspection
Core issues found
05/12/2022 Renewal Inspection
Core issues found
02/09/2022 Complaint Inspection
Core issues found
01/10/2022 Complaint Inspection
Core issues found
05/19/2021 Complaint Inspection
Core issues found
04/30/2021 Renewal Inspection
Core issues found
04/29/2021 Complaint Inspection
Core issues found
04/29/2021 Complaint Inspection
Core issues found
02/04/2021 Complaint Inspection
no issues found
11/04/2020 Complaint Inspection
Core issues found
12/06/2019 Renewal Inspection
Core issues found
07/24/2019 Complaint Inspection
Core issues found
04/25/2019 Complaint Inspection
Core issues found
02/12/2019 Renewal Inspection
Core issues found
10/26/2018 Complaint Inspection
no issues found
12/13/2017 Complaint Inspection
Core issues found
11/20/2017 Renewal Inspection
Core issues found
01/18/2017 Complaint Inspection
no issues found
01/18/2017 Complaint Inspection
Core issues found
08/25/2016 Complaint Inspection
no issues found
06/23/2016 Complaint Inspection
no issues found
04/12/2016 Complaint Inspection
no issues found
01/13/2016 Complaint Inspection
Core issues found
10/16/2015 Renewal Inspection
Core issues found
06/20/2014 Complaint Inspection
no issues found

166 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Montana average: 21 deficiencies

5.5 deficiencies per inspection

Inspection Report Summary for At Home Assisted Living

The most recent inspection on May 1, 2025, identified multiple deficiencies including inadequate administrator continuing education, missing employee criminal background check, non-compliant bathroom and exit door locks, and poor environmental conditions in resident rooms. Earlier inspections showed a consistent pattern of issues related to environmental cleanliness, medication administration documentation, staff training, and safety code compliance. Complaint investigations substantiated problems with employee background checks and medication management, while most other complaints were not clearly substantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s deficiencies have persisted over time with some recurring themes, and recent inspections continue to note similar concerns without clear improvement.

Financial Assistance for
Memory Care in Montana

At Home Assisted Living is located in Missoula, Montana.
Here are the financial assistance programs available to residents in Montana.

Get Financial aid guidance

Big Sky Waiver

Montana Medicaid Big Sky Waiver

Age 65+ or disabled
General Montana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MT

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Montana Community First Choice

MT CFC

Age 65+ or disabled
General Montana resident, Medicaid- eligible.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MT

Less intensive than waiver; rural focus.

Benefits
Personal care (up to 40 hours/month) Homemaker services Respite (varies)

Big Sky Rx

Montana Big Sky Rx

Age 65+ or disabled
General Montana resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
MT

Covers up to $38.75/month premium; statewide via AAAs.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Montana Medicare Savings Program

Age 65+ or disabled
General Montana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MT

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Montana Caregiver Support Program (via NFCSP)

Montana Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Montana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MT

10 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($50/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

Montana SCSEP

Age 55+
General unemployed, low-income, Montana resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
MT

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Montana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Montana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MT

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near At Home Assisted Living

Address 3.7 miles from city center Info Estimated distance in miles from Missoula's city center to At Home Assisted Living's address, calculated via Google Maps. — 2.71 miles to nearest hospital (Providence Wound Care Center)

Calculate Travel Distance to At Home Assisted Living

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Address

Compare Memory Care around Missoula The information below is reported by the Montana Department of Public Health and Human Services, Quality Assurance Division.

Filter by care type
Hillside Health & Rehabilitation
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Missoula (South 39Th Street)95No 39 Studio / 1 Bed / 2 Bed15-------
Edgewood Vista Missoula
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Missoula (Westside)25No 58 Studio / 1 Bed18A+Barrera, Dylan1356201.5
At Home Assisted Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Missoula20No 4 Studio / 1 Bed / 2 Bed21A+Cantrell, Dorothy3021211665.5
Rosetta Assisted Living – Missoula
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Missoula (Westside)17No 53 Studio / 1 Bed / 2 Bed2-Torbett, Ashely53130.6
A Nurturing Hand Assisted Living, LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Baltimore (Pimlico)7 ResidentsNo 88 Private / Shared Rooms--------

Guides for Better Senior Living

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Frequently Asked Questions about At Home Assisted Living

Is At Home Assisted Living in a walkable area?

At Home Assisted Living has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of At Home Assisted Living?

According to MT state health department records, At Home Assisted Living's license number is 13251.

When does At Home Assisted Living's license expire?

According to MT state health department records, At Home Assisted Living's license expires on January 6, 2026.

Who is the administrator of At Home Assisted Living?

Dorothy Cantrell is the administrator of At Home Assisted Living.

How many beds does At Home Assisted Living have?

At Home Assisted Living has 20 beds.

What is the phone number of At Home Assisted Living?

(406) 549-8127 will put you in contact with the team at At Home Assisted Living.

Is At Home Assisted Living Medicare or Medicaid certified?

At Home Assisted Living is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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