Show Inspection Reports
Total health inspections
6
Oregon average 5.1
Last Health inspection on Jul 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Avamere Riverpark
Nursing Home
Avamere Riverpark
Nursing Home
Overview of Avamere Riverpark
Avamere Riverpark in Eugene, Oregon is a skilled nursing facility that offers rehabilitation services, long-term care, and personalized assistance. Personalized assessments are conducted to ensure that every resident’s needs are met, and the staff at Avamere Riverpark is dedicated to providing the best possible care to all who enter their doors.
With a focus on physical, occupational, and speech-language therapy, Avamere Riverpark provides access to an on-site therapy gym and transportation, as well as telemedicine assistance. They also conduct regular wellness checks and work closely with overseeing physicians to ensure residents receive the care they need. Safety is also a top priority, with a 24-hour nurse call system, healthcare professionals on-site around the clock, and a range of safety features. The facility also offers engaging activities to keep residents entertained and create a home-like atmosphere.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
119
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73.8%
Residents per day (avg)
89
Occupancy rate
73.8%
Residents per day (avg)
89
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
58% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Other
Home revenue
$21.2M
Profit
$2.8M
Proprietary home
Other
Home revenue
$21,155,090.00
Profit
$2,816,879.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.3M
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
ACTIVEFacility Type
SNF/NF DUAL CERT
License Date
October 7, 2006
Additional licensing details
CMS Certification Number:
385185
County:
Lane
Ownership & operating entity
Avamere Riverpark is legally operated by Riverpark Operations, LLC, and administrated by Amanda Sanders.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Julie Phelps, Administrator
Care Services
Offers Alzheimer's Care
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Contact Information
Email:
[email protected]
Fax:
(541) 345-6721
Additional Policies & Features
Pets Allowed
Smoking Allowed
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Respite Care, Short & Long-Term Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
10 visits/inspections
Latest inspection
Date:September 11, 2025
20 licensing violations
Violations of state licensing requirements identified during facility inspections.
57 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Eugene
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Avalon Care Center – Scappoose
-1%
-9%
-3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
OR 97056
40
No
-
-
EEA COMPANY
63.5%
-
-
-
31.40
4.7714
-
12
1
-1%-9%-3%
Avamere Court at Keizer
-48%
-15%
+17%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Keizer
229
No
-
76
ARI CBC LLC
77.1%
$14,105,446.00
$5,314,792.00
37.7%
51.70
4.4735
-
18
-
-48%-15%+17%
Avamere Health Services of Rogue Valley
-8%
-17%
-12%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Medford
91
No
-
84
ARISO LLC
57.7%
$11,998,750.00
$4,460,869.00
37.2%
65.30
4.3586
1
51
-
-8%-17%-12%
Avamere Riverpark
-36%
+9%
+12%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Eugene
119
No
A+
27
RIVERPARK OPERATIONS, LLC
73.8%
$19,293,280.00
$6,450,497.00
33.4%
88.70
5.7277
2
50
7
-36%+9%+12%
Alpine House Senior Skilled Care Living
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Portland
-
No
A+
41
-
-
-
-
-
-
-
-
-
-
-
-
Avalon Care Center – Scappoose
Type of care:
SNF
AL
Community:
OR 97056
Bed Count:
40
Pets Allowed:
No
Operator:
EEA COMPANY
CCN:
385283
Occupancy:
63.5%
Avg Residents/Day:
31.40
Overall Rating:
Adj Nurse Hours:
4.7714
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
12
Severe Citations:
1
RN share vs State Avg:
-1%
-1%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
-3%
-3%
Avamere Court at Keizer
Type of care:
SNF
AL
Community:
Keizer
Bed Count:
229
Pets Allowed:
No
Operator:
ARI CBC LLC
CCN:
385233
Occupancy:
77.1%
Home Revenue:
$14,105,446.00
Payroll Costs:
$5,314,792.00
Payroll %:
37.7%
Avg Residents/Day:
51.70
Overall Rating:
Adj Nurse Hours:
4.4735
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
18
RN share vs State Avg:
-48%
-48%
Staffing vs State Avg:
-15%
-15%
Occupancy vs State Avg:
+17%
+17%
Avamere Health Services of Rogue Valley
Type of care:
AL
SNF
RC
Community:
Medford
Bed Count:
91
Pets Allowed:
No
Operator:
ARISO LLC
CCN:
385024
Occupancy:
57.7%
Home Revenue:
$11,998,750.00
Payroll Costs:
$4,460,869.00
Payroll %:
37.2%
Avg Residents/Day:
65.30
Overall Rating:
Adj Nurse Hours:
4.3586
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
51
RN share vs State Avg:
-8%
-8%
Staffing vs State Avg:
-17%
-17%
Occupancy vs State Avg:
-12%
-12%
Avamere Riverpark
Type of care:
SNF
AL
Community:
Eugene
Bed Count:
119
Pets Allowed:
No
Operator:
RIVERPARK OPERATIONS, LLC
CCN:
385185
Occupancy:
73.8%
Home Revenue:
$19,293,280.00
Payroll Costs:
$6,450,497.00
Payroll %:
33.4%
Avg Residents/Day:
88.70
Overall Rating:
Adj Nurse Hours:
5.7277
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
50
Severe Citations:
7
RN share vs State Avg:
-36%
-36%
Staffing vs State Avg:
+9%
+9%
Occupancy vs State Avg:
+12%
+12%Places of interest near Avamere Riverpark
2.1 miles from city center — 0.04 miles to nearest hospital (Avamere Riverpark of Eugene)
425 Alexander Loop, Eugene, OR 97401
Calculate Travel Distance to Avamere Riverpark
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
198
Total Staff
194
Employees
4
Contractors
50,334
Total Hours (Quarter)
74
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 8.1 | No |
| Licensed Practical Nurse | 32 | 8.1 | No |
| Certified Nursing Assistant | 105 | 7.4 | No |
Staff by Category
Administration ⓘ
2 staff
6.7hs shift avg
Nursing Staff ⓘ
161 staff
7.6hs shift avg
Physicians & Practitioners ⓘ
4 staff
8hs shift avg
Therapy Services ⓘ
20 staff
5.9hs shift avg
Activities & Recreation ⓘ
1 staff
6.1hs shift avg
Social Services ⓘ
5 staff
5.4hs shift avg
Dietary Services ⓘ
2 staff
7.5hs shift avg
Other Services ⓘ
3 staff
7.8hs shift avg
Contractor Analysis
1%
of total hours from contractors
478 contractor hours this quarter
Speech Language Pathologist: 1
Medical Director: 1
Feeding Assistant: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 105 | 0 | 105 | 27,143 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 32 | 0 | 32 | 9,952 | 91 | 100% | 8.1 |
| Registered Nurse | 11 | 0 | 11 | 3,059 | 91 | 100% | 8.1 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,443 | 90 | 99% | 7.7 |
| Dental Services Staff | 2 | 0 | 2 | 956 | 67 | 74% | 7.7 |
| Speech Language Pathologist | 4 | 1 | 5 | 831 | 67 | 74% | 5.8 |
| Physical Therapy Aide | 3 | 0 | 3 | 681 | 65 | 71% | 5.9 |
| Qualified Social Worker | 5 | 0 | 5 | 573 | 68 | 75% | 5.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 502 | 69 | 76% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 500 | 63 | 69% | 7.9 |
| Dietitian | 1 | 0 | 1 | 499 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 496 | 41 | 45% | 8 |
| Physical Therapy Assistant | 5 | 0 | 5 | 466 | 70 | 77% | 4.8 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 448 | 59 | 65% | 6.6 |
| Other Dietary Services Staff | 1 | 0 | 1 | 426 | 61 | 67% | 7 |
| Nurse Aide in Training | 4 | 0 | 4 | 383 | 44 | 48% | 7.6 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 340 | 56 | 62% | 6.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 279 | 35 | 38% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 193 | 30 | 33% | 6.4 |
| Medical Director | 0 | 1 | 1 | 118 | 30 | 33% | 3.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 42 | 11 | 12% | 3.8 |
Health Inspection History
Inspections
Total health citations
50
Citations per inspection
8.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
31 of 50 citations resulted from standard inspections; 10 of 50 resulted from complaint investigations; and 9 of 50 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Oregon averageOregon average: 0.5
Serious Health citations
7
7
483% worse than Oregon averageOregon average: 1.2
0 critical citations
7 serious citations
43 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Jul 09, 2025
Corrected
Quality of Care moderate citation
Jul 09, 2025
Corrected
Administration moderate citation
Oct 11, 2024
Corrected
Infection Control moderate citation
Oct 11, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Avamere Living
Resident Census by Payment Source
89
Total Residents
Medicare
10
(11.2%)
ⓘ
Medicaid
72
(80.9%)
ⓘ
Private Pay/Other
7
(7.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
In line with Oregon averageOregon average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.9
5% better than Oregon averageOregon average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
In line with Oregon averageOregon average: 16.3%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.4%
Percent of long-stay residents whose ability to move independently worsened
22.4%
10% better than Oregon averageOregon average: 24.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.3%
10% better than Oregon averageOregon average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
In line with Oregon averageOregon average: 2.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.4%
Percent of long-stay high risk residents with pressure ulcers
6.4%
8% better than Oregon averageOregon average: 6.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.4%
Percent of long-stay residents with a urinary tract infection
2.4%
14% worse than Oregon averageOregon average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.2%
Percent of long-stay residents who lose too much weight
6.2%
18% worse than Oregon averageOregon average: 5.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
14.4%
Percent of long-stay residents who have depressive symptoms
14.4%
213% worse than Oregon averageOregon average: 4.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.1%
Percent of long-stay residents who received an antipsychotic medication
23.1%
74% worse than Oregon averageOregon average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
In line with Oregon averageOregon average: 95.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.5%
In line with Oregon averageOregon average: 95.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.07
Number of hospitalizations per 1,000 long-stay resident days.
2.07
48% worse than Oregon averageOregon average: 1.40
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.04
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.04
21% worse than Oregon averageOregon average: 2.52
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.5%
36% worse than Oregon averageOregon average: 86.2%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.6%
Percent of short-stay residents who newly received an antipsychotic medication
3.6%
97% worse than Oregon averageOregon average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.2%
41% worse than Oregon averageOregon average: 81.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.3%
20% better than Oregon averageOregon average: 21.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
19% better than Oregon averageOregon average: 15.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.4%
Percentage of SNF residents who experience falls with major injury during their stay.
1.4%
78% worse than Oregon averageOregon average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
In line with Oregon averageOregon average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
56.1%
Rate of successful return to home or community from a skilled nursing facility.
56.1%
11% better than Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$75K
26% higher than Oregon averageOregon average: $60K
Number of fines
2
18% more fines than Oregon averageOregon average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Oregon averageOregon average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$75K
Oregon average
$60K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 30, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 30, 2023
$36K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2023
$40K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Avamere Riverpark based on CMS SNF Cost Reports.
Occupancy Rate
73.8%
↓ 1.9pp vs 2022
Net Income
$2,816,879
↓ ~$977K vs 2022
Total Payroll
$7,803,846
↑ ~$260K vs 2022
Profit Margin
14.6%
↓ 6.7pp vs 2022
Loading trend charts...
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