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Nursing Home

Avamere Riverpark

Nursing Home

Avamere Riverpark

425 Alexander Loop, Eugene, OR 97401 View map
Overview of Avamere Riverpark

Avamere Riverpark in Eugene, Oregon is a skilled nursing facility that offers rehabilitation services, long-term care, and personalized assistance. Personalized assessments are conducted to ensure that every resident’s needs are met, and the staff at Avamere Riverpark is dedicated to providing the best possible care to all who enter their doors.
With a focus on physical, occupational, and speech-language therapy, Avamere Riverpark provides access to an on-site therapy gym and transportation, as well as telemedicine assistance. They also conduct regular wellness checks and work closely with overseeing physicians to ensure residents receive the care they need. Safety is also a top priority, with a 24-hour nurse call system, healthcare professionals on-site around the clock, and a range of safety features. The facility also offers engaging activities to keep residents entertained and create a home-like atmosphere.

(541) 345-6199

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Oregon average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Oregon average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Oregon average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Oregon average: 3.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 44m per day

This home provides 10% more nursing time per resident than the Oregon average.

Oregon average: 5h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 43m per day 41m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 41m per day 3h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 48m per day 4h 23m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 5m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 25m per day 26m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 119

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Oregon average
Occupancy rate 73.8%
Residents per day (avg) 89
Occupancy rate
73.8%
Residents per day (avg)
89

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

58% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Home revenue
$21.2M
Profit
$2.8M
Privately-owned community
Home revenue
$21,155,090.00
Profit
$2,816,879.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
30.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.9M
Total costs $18.3M
Bed community size
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
74%
In line with Oregon average
Occupied beds
88 / 119
Average residents 55 per day

License details

Facility type
Snf/nf Dual Cert
Status Active
Issuance October 7, 2006
County: Lane

Additional licensing details

CMS Certification Number: 385185

Ownership & operating entity

Avamere Riverpark is legally operated by Riverpark Operations, LLC, and administrated by Amanda Sanders.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Julie Phelps, Administrator

Care Services

Offers Alzheimer's Care
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Fax: (541) 345-6721

Additional Policies & Features

Pets Allowed
Smoking Allowed

Amenities & Lifestyle

On-site therapy gym
Telemedicine assistance
Transportation assistance
Personalized
compassionate care
Regular wellness checks
Close collaboration between staff and overseeing physician
Nurse call system
24-hour healthcare professionals
Safety features in each room
On-site therapists
Licensed nurse on-site 24/7

Programs & Activities

Specific Programs
Skilled Nursing, Rehabilitation, Respite Care, Short & Long-Term Care
Contact Avamere Riverpark

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Private pay Medicaid Medicare Private Pay

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

10 visits/inspections

Latest inspection

Date:September 11, 2025

20 licensing violations

Violations of state licensing requirements identified during facility inspections.

57 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 6

Oregon average 5.1


Last Health inspection on Jul 2025

Total health citations 50

Oregon average 34

Citations per inspection
8.33

Oregon average 6.86


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

31 of 50 citations resulted from standard inspections; 10 of 50 resulted from complaint investigations; and 9 of 50 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Oregon average

Oregon average: 0.5


Serious Health citations More info 7
483% worse than Oregon average

Oregon average: 1.2

0 critical citations More info Oregon average: 0.5

7 serious citations More info Oregon average: 1.2

43 moderate citations More info Oregon average: 32.1

0 minor citations More info Oregon average: 0.2
Citations history (last 3 years)
Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 09, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 09, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Oct 11, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Oct 11, 2024
Corrected

Compare Nursing Homes around Eugene The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

5 facilities compared · CMS & OR Dept. of Health data · Updated Mar 2026

Avalon Care Center – Scappoose
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Scappoose
40
63.5%
-3%
4.77
-1%
-9%
0
12
1
31
-
-
Eea Company
-
-
-
385283
Avamere Court at Keizer
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Keizer
229
77.1%
+17%
4.47
-48%
-15%
0
18
0
52
-
76
Ari Cbc Llc
$14,1M
$5,3M
37.7%
385233
Avamere Riverpark
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Eugene
119
73.8%
+12%
5.73
-36%
+9%
2
50
7
89
A+
27
Riverpark Operations, Llc
$19,3M
$6,5M
33.4%
385185
Alpine House Senior Skilled Care Living
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Portland
-
-
-
-
-
-
-
-
-
0
0
0
-
A+
41
-
-
-
-
-
Avamere at Seaside Residential Care Facility
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SEASIDE
40
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near Avamere Riverpark

Address 2.1 miles from city center — 0.04 miles to nearest hospital (Avamere Riverpark of Eugene)

Address 425 Alexander Loop, Eugene, OR 97401

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 198
Employees 194
Contractors 4
Staff to resident ratio 2.22:1
24% worse than Oregon average

Oregon average ratio: 2.92:1

Avg staff/day 74
Average shift 7.5 hours
0% compared with Oregon average

Oregon average: 7.8 hours

Total staff hours (quarter) 50,334
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 105
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

1%

478 contractor hours this quarter

Speech Language Pathologist: 1 Medical Director: 1 Feeding Assistant: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant105010527,14391100%7.4
Licensed Practical Nurse320329,95291100%8.1
Registered Nurse110113,05991100%8.1
Medication Aide/Technician7071,4439099%7.7
Dental Services Staff2029566774%7.7
Speech Language Pathologist4158316774%5.8
Physical Therapy Aide3036816571%5.9
Qualified Social Worker5055736875%5.4
Administrator1015126470%8
RN Director of Nursing1015026976%7.3
Mental Health Service Worker1015006369%7.9
Dietitian1014996268%8
Nurse Practitioner1014966268%8
Clinical Nurse Specialist3034964145%8
Physical Therapy Assistant5054667077%4.8
Respiratory Therapy Technician4044485965%6.6
Other Dietary Services Staff1014266167%7
Nurse Aide in Training4043834448%7.6
Therapeutic Recreation Specialist1013405662%6.1
Occupational Therapy Aide2022793538%8
Feeding Assistant0111933033%6.4
Medical Director0111183033%3.9
Occupational Therapy Assistant011421112%3.8
105 Certified Nursing Assistant
% of Days 100%
32 Licensed Practical Nurse
% of Days 100%
11 Registered Nurse
% of Days 100%
7 Medication Aide/Technician
% of Days 99%
2 Dental Services Staff
% of Days 74%
5 Speech Language Pathologist
% of Days 74%
3 Physical Therapy Aide
% of Days 71%
5 Qualified Social Worker
% of Days 75%
1 Administrator
% of Days 70%
1 RN Director of Nursing
% of Days 76%
1 Mental Health Service Worker
% of Days 69%
1 Dietitian
% of Days 68%
1 Nurse Practitioner
% of Days 68%
3 Clinical Nurse Specialist
% of Days 45%
5 Physical Therapy Assistant
% of Days 77%
4 Respiratory Therapy Technician
% of Days 65%
1 Other Dietary Services Staff
% of Days 67%
4 Nurse Aide in Training
% of Days 48%
1 Therapeutic Recreation Specialist
% of Days 62%
2 Occupational Therapy Aide
% of Days 38%
1 Feeding Assistant
% of Days 33%
1 Medical Director
% of Days 33%
1 Occupational Therapy Assistant
% of Days 12%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
89 residents
Residents by payment source
Medicare
10 residents (11.2%)
Medicaid
72 residents (80.9%)
Private pay or other
7 residents (7.9%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.9
In line with Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.9
5% better than Oregon average

Oregon average: 21.1

Long-stay resident measures
Below average Oregon avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.1%
In line with Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.4%
10% better than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.3%
10% better than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.4%
In line with Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.4%
8% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.4%
14% worse than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.2%
18% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 14.4%
213% worse than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.1%
74% worse than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.5%
In line with Oregon average

Oregon average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.07
48% worse than Oregon average

Oregon average: 1.40

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.04
21% worse than Oregon average

Oregon average: 2.52

Short-stay resident measures
Average Oregon avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 55.5%
36% worse than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.6%
97% worse than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 48.2%
41% worse than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.3%
20% better than Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.2%
19% better than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.4%
78% worse than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 55.6%
In line with Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.1%
11% better than Oregon average

Oregon average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $75K
26% higher than Oregon average

Oregon average: $60K

Number of fines 2
18% more fines than Oregon average

Oregon average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Oregon average

Oregon average: 0.1

Fines amount comparison
Fines amount comparison
This facility $75K
Oregon average $60K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 30, 2023
$36K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 29, 2023
$40K

Last updated: Jan 2026

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Financial Aid for Oregon Seniors

Get financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.

~$2,000/month (individual, varies).

$5,000 (individual).

Cost-sharing required; rural/urban balance.

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled, OR resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized, OR resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+, unemployed, low-income, OR resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Easterseals/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; Oregon Veterans’ Homes option.

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+, OR resident, homeowner 5+ years, low-income.

~$58,000/year (household, adjusted annually).

Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+, OR resident (or spouse of any age); no income limit.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.

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